Direct message the job poster from tesys networks business operations and human resources manager @ tesys networks | bba position overview tesys networks is seeking a skilled and proactive systems administrator to join our managed services provider (msp) team. in this role, you will be responsible for the day-to-day administration, support, and maintenance of client systems across diverse environments. you will work closely with our service desk, noc, and engineering teams to ensure server stability, security, and performance while delivering an exceptional support experience to our clients. the ideal candidate will have a strong background in microsoft server environments, virtualization platforms, and cloud infrastructure. this is a hands-on technical role that requires solid troubleshooting skills, attention to detail, and the ability to manage multiple clients and tasks in a fast-paced msp environment. key responsibilities manage and support client windows server environments perform patch management, system upgrades, and ongoing server maintenance deploy, configure, and monitor virtual environments (vmware, hyper-v) administer active directory, dns, dhcp, group policy, and file services troubleshoot complex server, network, and infrastructure issues participate in onboarding new clients, including server documentation and assessments implement backup and disaster recovery solutions assist with cloud-based infrastructure (microsoft azure, office 365) collaborate with service desk (connectwise) and noc teams to resolve escalated tickets create and maintain system documen...
2 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from tesys networks business operations and human resources manager @ tesys networks | bba general description: about the job we are seeking a skilled and dedicated desktop support technician (tier 1) professional to join our it team. this role is responsible for providing first-level technical support to end-users, troubleshooting hardware and software issues, and ensuring smooth it operations within the organization. the ideal candidate will have strong problem-solving skills, excellent communication abilities, and a passion for helping others with technology-related challenges. primary job functions: provide first-level technical support for hardware, software, and network-related issues. diagnose and resolve basic it problems, including desktops, laptops, printers, peripherals, and mobile devices. install, configure, and update software applications and operating systems. assist users with password resets, account access, and basic cybersecurity awareness. document issues, troubleshooting steps, and resolutions in the it ticketing system. assist in managing active directory, user accounts, group policies, and security permissions. familiarity with microsoft 365 administration, email troubleshooting, and cloud-based applications. strong knowledge of windows and macos operating systems. support microsoft 365 applications, vpn connectivity, and cloud-based solution. experience with it ticketing systems (e.g., servicenow, jira, or similar)...
Direct message the job poster from tesys networks vice president of engineering at tesys networks (ccie dc #50659) general description: tesys networks is a leader in delivering advanced it infrastructure, managed services, and security solutions for businesses that demand performance, reliability, and results. we’re seeking a detail-oriented, proactive, and highly organized project manager to lead the planning, execution, and delivery of technology projects for our clients. this role will bridge the gap between our technical teams and our clients, ensuring clear communication, on-time delivery, and exceptional service. primary job functions: project planning & execution: develop detailed project plans, timelines, and resource allocation schedules for it infrastructure, networking, cloud, and security projects. client engagement: serve as the primary point of contact for clients during project delivery, providing updates, managing expectations, and ensuring satisfaction. team coordination: work closely with engineering, msp, and vendor teams to ensure technical resources are aligned and tasks are completed according to plan. scope & budget management: track project scope, control changes, and ensure projects remain within budget. risk & issue management: identify risks early, develop mitigation plans, and resolve issues quickly to keep projects on track. documentation & reporting: maintain up-to-date project documentation and provide regular progress reports to stakeholders. process improvement: recommend and implement improvements to project management processes and tools. ...
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