(GYZ130) - HEAD OF CLIENT SUCCESS

Role overview we’re looking for a seasoned marketing leader to serve as a head of client success at alpenglo digital, you will play a key leadership role in overseeing a portfolio of high-profile clients, driving strategic direction, and ensuring the successful execution of digital marketing campaigns. you will be responsible for building and maintaining strong client relationships, leading cross-functional teams, and contributing to the overall growth and profitability of the agency. this position requires a strategic thinker with a deep understanding of digital marketing, exceptional communication skills, and proven leadership abilities. this is a high-impact, strategic role for someone who thrives in a collaborative environment and brings deep experience in digital strategy, client communication, and team development. you’ll work closely with our ceo, guide account managers, and help elevate client strategy across the agency. key responsibilities client relationship management: - act as the primary point of contact for senior client stakeholders, building and maintaining strong, long-term relationships. ensure client satisfaction, retention and growth - understand clients' business objectives and market dynamics, providing strategic insights and digital marketing solutions that drive success. - proactively identify upsell opportunities to enhance client satisfaction and grow accounts through value-added services. strategic leadership: - develop and lead the execution of comprehensive digital marketing strategies (with support from the ceo) that align with client g...