Como customer experience training diseñar, coordinar e impartir programas de capacitación técnica y operativa para el personal de la empresa, asegurando el cumplimiento de los requisitos normativos, estándares de calidad y seguridad operacional. promover el desarrollo de habilidades del personal y la cultura de excelencia en el servicio aeroportuario. funciones principales: - diseñar contenidos de formación técnica y operativa conforme a procedimientos internos y requerimientos normativos. - impartir cursos teóricos y prácticos de inducción, inicial, recurrentes y de actualización (rampa, tráfico, gse, seguridad, etc.). - mantener actualizados los registros de capacitación (matrices, constancias, listas de asistencia, evaluaciones). - participar en campañas de concientización, comunicación interna y formación en cultura organizacional. - cumplimiento de las políticas y lineamientos en materia de seguridad y salud en el trabajo (sst), seguridad operacional (sms) y seguridad aeroportuaria (avsec), incluyendo el reporte oportuno de incidentes, peligros o condiciones inseguras. requisitos: - 2 de experiencia de experiencia previa como formador, capacitador, instructor, haber liderado procesos de capacitación interna o cargos operativos. - diseño y ejecución de programas de capacitación (presenciales y virtuales). - planificación, desarrollo y/o ejecución de entrenamientos. - sentido de urgencia. ofrecemos: - sueldo base mensual - vales de despensa - seguro de vida - oportunidad de crecimiento profesional y personal - red de convenios...
At viva, we are looking for passionate individuals about what they do, and we are sure this is the best time to join our team. viva is the most preferred, fun, and profitable low-cost airline in the americas, with the youngest fleet in latin america and the fastest-growing fleet in the world. we have a culture of inclusion, passion, and transparency, breaking away from the traditional, rethinking the way we work, and we are committed to excellence in our service and the safety of our passengers. join the #gente viva and let’s fly higher together! ? about this role are you passionate about human resources and labor law? at viva, we’re looking for a labor relations sr. analyst to be part of our people team. in this role, you’ll combine legal expertise with hr strategy to ensure compliance, advise leaders across the organization, and help build a fair, respectful, and legally sound workplace — all aligned with our viva culture. your responsabilities will be: - lead offboarding processes in compliance with labor laws and internal policies. - advise internal teams on contracts, clauses, and labor regulations. - monitor compliance with labor laws, collective agreements, and internal codes. - support labor reform implementation and resolve workplace conflicts. - strengthen union relations and promote a healthy work environment. - drive digitalization of labor processes and internal service improvements. our ideal candidate: - 2+ years of experience in labor relations or hr legal advisory. - holds a law degree degree (specialized in labor law) or business administration de...
At viva, we seek passionate individuals who love what they do. now is the perfect time to join our team! viva aerobus is the lowest-cost, most preferred, fun, and profitable airline in the americas, with the youngest fleet in latin america and one of the fastest-growing worldwide. we foster a culture of inclusion, passion, and transparency, breaking traditional norms, redefining work, and committing to excellence in service and passenger safety. as a sustainability sr manager, you will lead the design, implementation, and continuous evolution of the organization’s sustainability strategy, ensuring measurable environmental impact, regulatory compliance, and alignment with international esg standards. this role drives cross-functional collaboration to embed sustainability into core operations, supports data-driven decision-making through robust internal controls and reporting, and positions the company as a leader in responsible and transparent business practices. your deliverables will be - lead and coordinate initiatives to reduce environmental impact and improve energy efficiency, managing the full sustainability project portfolio and monitoring impact. - design internal control frameworks and methodologies for esg data validation, ensuring data quality and consistency. - ensure compliance with ifrs s1 and s2 and other esg regulations in the u.s. and europe, coordinating external audits and verification processes. - prepare sustainability reports under international standards, conduct materiality assessments, and develop dashboards and kpis for executive le...
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