¡haz parte de una marca de moda global y transforma cada contacto en una experiencia de lujo! cargo: representante bilingüe de atención al cliente y ventas (inglés–español) ¿tienes pasión por el servicio y el estilo? ¡esta es tu oportunidad de trabajar con una marca internacional de moda que valora la excelencia en cada interacción! ¿qué harás? -brindarás atención excepcional en inglés y español. -presentarás productos innovadores con enfoque comercial. -crearás momentos memorables que conectan con nuestros clientes en todo el mundo. ¿qué te ofrecemos? - salario base: $2,800,000 + bono de alimentación de $230,000 + aux. de transporte de $200,000 + bonos de desempeño del 15% (hasta $420,000 adicionales). - contrato: termino indefinido. - franja de disponibilidad: domingo a domingo (dos días libres), 42h semanales, 6:00 a.m. - 12:00 a.m. (horarios fijos) - modalidad presencial en entrenamiento y operaciones: edificio wework av. carrera 19 #100-45. - posibilidad de trabajo remoto en bogotá (y alrededores) luego de 2 meses en operaciones (performance based) - oportunidad de crecimiento y desarrollo en un equipo internacional. - bono de asistencia perfecta: ¡$350.000! (sujeto a condiciones). requisitos: *residir en bogotá *ser bachiller *nivel de inglés b2+/c1 (conversacional, escrito y auditivo) *mínimo 6 meses de experiencia en call center/bpo (servicio al cliente y/o ventas) ¡esta es tu oportunidad para crecer profesionalmente en una marca de lujo reconocida a nivel mundial! 👉 ¡postúlate ahora y haz parte de una experiencia que marca la diferencia!...
About the role at transcom, we are looking for an experienced training manager to lead our training team, ensuring our people are equipped with the knowledge, skills, and mindset to deliver exceptional results. you will oversee training supervisors and trainers, driving the development, delivery, and continuous improvement of training programs that meet both business and client needs. what you’ll do as a training manager, you will be responsible for: leading the design, implementation, and evaluation of training programs. conducting needs and gap analyses to enhance curriculum and maintain skill levels. overseeing the planning, scheduling, and delivery of training (including refreshers, new projects, and product launches). maintaining and updating training materials to ensure relevance and accessibility. coaching and developing trainers to ensure adherence to transcom’s training methodology. partnering with quality, operations, and client teams to ensure alignment on improvement plans. tracking training performance metrics, retention rates, and nesting results to measure success. promoting a culture of knowledge sharing, quality, and continuous learning across the organization. what we’re looking for education: university degree or higher education qualification. experience: external: 4+ years in a bpo training environment, 2+ years in a supervisory role. technical skills: proficiency in google workspace and/or microsoft office; advanced english (b2/c1). core competencies: strong understanding of adult learning principles. leadership, critical thinking, and analytical ski...
Join our mission to create an inclusive & positive workplace we’re looking for a motivated, creative, and detail-oriented engagement specialist to support and enhance employee engagement efforts at our bogotá office. in this key role, you'll help bring our workplace culture to life by coordinating engaging activities, events, and initiatives that foster a sense of belonging and team spirit. what you'll do: contribute creative ideas to support the company’s engagement strategy. assist with the daily execution of both in-person and virtual engagement activities. coordinate event logistics including materials, setup/cleanup, and participant support. collaborate with the purchasing department to secure necessary event supplies and vendor services. communicate upcoming events across departments to encourage participation. manage inventory for engagement-related supplies and ensure common areas remain well-maintained. track event participation and gather feedback for continuous improvement. maintain calendars, folders, and documentation for engagement activities. support the broader employee experience team as needed. what you bring: education: high school diploma or equivalent required. skills & traits: passionate about building positive work environments proactive, dependable, and organized excellent interpersonal and communication skills (english & spanish) creative problem-solver and team player proficient in google suite (docs, sheets, slides) additional requirements: willingness to occasionally work extended hours for special events and carry elements required for these ...
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