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CUSTOMER SERVICE REPRESENTATIVE

3 days ago be among the first 25 applicants about the role: td synnex connects the world with the power of technology. our end-to-end portfolio of products, services and solutions, highly specialized skills, and expertise in next-generation technologies enable channel partners to bring to market the products and solutions the world needs to connect, grow and advance. td synnex is ranked no. 83 on the fortune 500 and has been named one of fortune’s world’s most admired companies for nine straight years. to find out more, follow us on twitter, linkedin, and facebook. this role requires exceptional customer service skills involving the ability to function in a call center environment dealing with inbound/outbound calls from various customers. the csr ii is required to take calls and input data into project databases while actively updating customer accounts and service tickets. this position is not simply reading a boring script! 1st and 2nd shift times available based on candidate available and determined upon offer. let us know what works for you! candidate must be flexible and able to switch between different programs based on incoming call volume and technical assistance needs. may also perform other duties as assigned. what you'll do:
the csr ii role has responsibility for the support of techdata customers. this role is responsible for answering inbound calls and responding to customer escalations. when appropriate, the csr ii is responsible for validating customer entitlements. through a series of interactive questions and/or decision tree steps, the csr ii ...


SR. MANAGER, GLOBAL SOLUTIONS BUSINESS

Join to apply for the sr. manager, global solutions business role at td synnex multi-country area (español) join to apply for the sr. manager, global solutions business role at td synnex multi-country area (español) get ai-powered advice on this job and more exclusive features. about the role: leading a team of business development professionals at both a strategic and tactical level, to drive profitable market share growth through business plan creation and execution. utilising td synnex sales teams and various marketing and business tools to address all relevant routes to market and acts as a role model for the division providing direction, coaching and support in line with the company values what you'll do: responsible for growing td synnex’s share of wallet (market share) with the vendor(s) foster a high performance culture within the division and ensure the most effective organisation of the team and its use of tools to maximise sales and customer satisfaction. ownership of developing and executing vendor business plans support the development and execution of marketing plans alongside the marketing manager accurate and timely weekly forecasting and pipeline development development of key channel relationships key customer engagement vendor operational, sales and marketing team engagement large deal & pipeline engagement driving the presence and profile of the vendor(s) internally within td synnex and externally to customers negotiate on deals and rebates input into purchasing, sales and pricing policy strategic input into vendor and business unit market propositio...


VENDOR BUSINESS MANAGER

About the role:
focuses on building and maintaining business relationships of assigned td synnex vendors to achieve the best financial performance. what you'll do:
manages the vendor business plan and implementation process throughout the td synnex organization leveraging vendor strengths and resources on behalf of the vendor. communicates supplier strategies and benefits to the td synnex organizations. responsible for incremental funding proposals at the vendor level. aligns goals and objectives of vendor with td synnex to ensure mutual, positive results. determines, monitors and recommends plans for the vendor, td synnex business relationship on a tactical and strategic level. implements business development strategy to increase market share. supports cross functional communication with td synnex's product groups in price negotiations and market knowledge. act as subject matter expert (sme) for assigned vendor’s technology and programs. manages activities and programs that will drive the vendor’s pro- forma performance in an effort to achieve td synnex's financial goals. performs analysis and reports of various program impact for the vendor. manages forecasting pipeline requirements and rebate projections.
what we're looking for:
education and/or experience:
one (1) to three (3) years’ experience related experience. bachelor’s degree or equivalent experience from which comparable knowledge and job skills can be obtained.
job level specifications:
thorough knowledge of principles, theories and concepts in area of professio...


FINANCIAL ANALYST - CCA

Job description:
the job description:
the financial analyst for our cca (caribbean central america) organization analyzes and interprets financial and operating data for business planning and operations management. this position is accountable for providing accurate and timely pre-defined financial reports and detailed analysis of business performance. this role is critical for functional departmental objectives to be met such as forecasting accuracy, functional organizational goals, other internal metrics, etc. this role requires close interaction with peers within finance (fp&a, sg&a, accounting) as well as functional business leaders. “let’s achieve great outcomes. td synnex is the partner that helps unlock business results for all.” what you’ll do:
provides variable financial calculations, analytical support and review to management to include p&l projections/forecasts, budgeting, and/or account analysis related to specific areas of the business. (50%) develops financial reports for forecasting, trending, and narrative results analysis for management. (20%) develops and distributes standard and ad-hoc monthly reporting. (10%) assists with the development, preparation, and presentation of short- and long-range financial plans. (10%) responds to written and verbal ad-hoc information requests from internal customers and others as assigned. (10%) performs other additional duties as assigned. meets attendance and punctuality standards
what we’re looking for:
bachelor's degree with finance/business/economics of study required. 2+ years...


SR MANAGER, VENDOR BUSINESS CYBERSECURITY

Join to apply for the sr manager, vendor business cybersecurity role at td synnex multi-country area (español) 1 week ago be among the first 25 applicants join to apply for the sr manager, vendor business cybersecurity role at td synnex multi-country area (español) get ai-powered advice on this job and more exclusive features. descripción del puesto:
el sr. manager, vendor business cybersecurit lidera la implementación y asegura el cumplimiento de los resultados, alineados con el presupuesto y los objetivos estratégicos de la empresa. es responsable de ejecutar los planes de negocio establecidos por los fabricantes de ciberseguridad, no solo en términos de metas, sino también en el desarrollo y posicionamiento de las marcas dentro del territorio asignado. además, se encargará de comunicar las estrategias de los proveedores, gestionar los programas de reembolso, diseñar iniciativas que apoyen la dirección de la unidad comercial y colaborar estrechamente con el área de marketing para impulsar la demanda. da un paso hacia el siguiente nivel de tu carrera como sr. manager, vendor business cybersecurit
lo que harás : seguimiento de indicadores clave y aseguramiento del cumplimiento del forecast y el plan de negocios de cada uno de los fabricantes a cargo. supervisión del crecimiento y desarrollo del pipeline, garantizando la identificación de nuevas oportunidades. elaboración de estrategias y proyecciones presupuestales en función del crecimiento de los fabricantes dentro de los canales. optimización de tiempos y resultados en los procesos internos y externos, a...


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