About the role as a technical support engineer, you will play a crucial role in providing top-notch technical assistance to our clients. your primary responsibilities will include troubleshooting customer issues, analyzing sql queries, and ensuring smooth operations of our automation platform. this is an excellent opportunity for someone who enjoys engaging with customers, has a strong foundation in sql, and is eager to develop their skills further. minimum qualifications - proficiency in sql and database knowledge - strong analytical and problem-solving skills. - excellent communication skills with the ability to explain technical concepts to non-technical individuals. - excellent communication skills in english and spanish. preferred qualifications - experience with python and aws services is a plus. - previous experience in a technical support role, preferably in a software or saas environment. - a proactive attitude and a commitment to delivering exceptional customer service. - experience with zendesk responsibilities - respond promptly and efficiently to customer inquiries, providing technical assistance and troubleshooting support via various channels (email, phone). - create and analyze sql queries to identify and resolve customer issues related to data reconciliation. - collaborate with our development team to escalate and resolve complex technical problems. - document customer interactions and contribute to our knowledge base for continuous improvement. - stay up-to-date with our software updates and new features to effectively ...
About the role: as an implementation specialist , you will be responsible for configuring use cases in "simetrik no code/low code" with expertise in operational, accounting, and financial reconciliations. your role will ensure the success and quality of implementations by aligning customer needs through sca. about the company we automate repetitive data reconciliation processes without requiring any coding knowledge. notice talentify is an equal opportunity employer. all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. we provide reasonable accommodations to qualified applicants with disabilities, including disabled veterans. request assistance at [email protected] or call 407-000-0000. federal law requires every new hire to complete form i-9 and present proof of identity and u.s. work eligibility. an automated employment decision tool (aedt) will score your job-related skills and responses. for bias audits and data use details, visit www.talentify.io/bias-audit-report . nyc applicants may request an alternative process or accommodation at [email protected] or 407-000-0000. #j-18808-ljbffr...
About the role as a technical support engineer, you will play a crucial role in providing top-notch technical assistance to our clients. your primary responsibilities will include troubleshooting customer issues, analyzing sql queries, and ensuring smooth operations of our automation platform. this is an excellent opportunity for someone who enjoys engaging with customers, has a strong foundation in sql, and is eager to develop their skills further. minimum qualifications - proficiency in sql and database knowledge - strong analytical and problem-solving skills. - excellent communication skills with the ability to explain technical concepts to non-technical individuals. - excellent communication skills in english and spanish. preferred qualifications - experience with python and aws services is a plus. - previous experience in a technical support role, preferably in a software or saas environment. - a proactive attitude and a commitment to delivering exceptional customer service. - experience with zendesk responsibilities - respond promptly and efficiently to customer inquiries, providing technical assistance and troubleshooting support via various channels (email, phone). - create and analyze sql queries to identify and resolve customer issues related to data reconciliation. - collaborate with our development team to escalate and resolve complex technical problems. - document customer interactions and contribute to our knowledge base for continuous improvement. - stay up-to-date with our software updates and new features to effectively support our c...
About the role the integration team at simetrik plays a strategic role: it enables the connection between our clients’ systems and our platform, ensuring that data flows securely, efficiently, and at scale. this is a critical entry point that directly impacts how quickly and successfully our customers begin generating value through simetrik. we’re looking for an integration manager with deep technical expertise and strong leadership capabilities. this person will be responsible for evolving our integration architecture, improving internal practices, and ensuring technical excellence across the team. they’ll lead strategic conversations with product and engineering, manage delivery across integration projects, and act as a key technical counterpart for international clients and stakeholders. the ideal candidate is hands-on, forward-thinking, and passionate about building scalable, future-proof integration processes. responsibilities - lead the technical and operational strategy of the integration team, ensuring the delivery of scalable and reliable solutions. - design and implement integration architectures that allow clients to seamlessly connect their data sources to simetrik. - drive high standards in response times, service quality, and client satisfaction throughout the technical onboarding process. - promote engineering best practices (version control, documentation, automation, testing, etc.). - establish continuous improvement processes to increase operational efficiency and responsiveness. - collaborate closely with product and engineering teams to align on tech...
Join to apply for the technical support engineer role at simetrik . get ai-powered advice on this job and more exclusive features. as a technical support engineer, you will play a crucial role in providing top-notch technical assistance to our clients. your primary responsibilities will include troubleshooting customer issues, analyzing sql queries, and ensuring smooth operations of our automation platform. this is an excellent opportunity for someone who enjoys engaging with customers, has a strong foundation in sql, and is eager to develop their skills further. proficiency in sql and database knowledge. strong analytical and problem-solving skills. excellent communication skills with the ability to explain technical concepts to non-technical individuals. excellent communication skills in english and spanish. experience with python and aws services is desirable. previous experience in a technical support role, preferably in a software or saas environment. a proactive attitude and a commitment to delivering exceptional customer service. experience with zendesk. responsibilities: respond promptly and efficiently to customer inquiries, providing technical assistance and troubleshooting support via various channels (email, phone). create and analyze sql queries to identify and resolve customer issues related to data reconciliation. collaborate with our development team to escalate and resolve complex technical problems. document customer interactions and contribute to our knowledge base for continuous improvement. stay up-to-date with our software updates and new features to e...
About the role the integration team at simetrik plays a strategic role: it enables the connection between our clients’ systems and our platform, ensuring that data flows securely, efficiently, and at scale. this is a critical entry point that directly impacts how quickly and successfully our customers begin generating value through simetrik. we’re looking for an integration manager with deep technical expertise and strong leadership capabilities. this person will be responsible for evolving our integration architecture, improving internal practices, and ensuring technical excellence across the team. they’ll lead strategic conversations with product and engineering, manage delivery across integration projects, and act as a key technical counterpart for international clients and stakeholders. the ideal candidate is hands-on, forward-thinking, and passionate about building scalable, future-proof integration processes. responsibilities - lead the technical and operational strategy of the integration team, ensuring the delivery of scalable and reliable solutions. - design and implement integration architectures that allow clients to seamlessly connect their data sources to simetrik. - drive high standards in response times, service quality, and client satisfaction throughout the technical onboarding process. - promote engineering best practices (version control, documentation, automation, testing, etc.). - establish continuous improvement processes to increase operational efficiency and responsiveness. - collaborate closely with product and engineering teams to alig...
About the role the integration team at simetrik plays a strategic role: it enables the connection between our clients’ systems and our platform, ensuring that data flows securely, efficiently, and at scale. this is a critical entry point that directly impacts how quickly and successfully our customers begin generating value through simetrik. we’re looking for an integration manager with deep technical expertise and strong leadership capabilities. this person will be responsible for evolving our integration architecture, improving internal practices, and ensuring technical excellence across the team. they’ll lead strategic conversations with product and engineering, manage delivery across integration projects, and act as a key technical counterpart for international clients and stakeholders. the ideal candidate is hands-on, forward-thinking, and passionate about building scalable, future-proof integration processes. responsibilities - lead the technical and operational strategy of the integration team, ensuring the delivery of scalable and reliable solutions. - design and implement integration architectures that allow clients to seamlessly connect their data sources to simetrik. - drive high standards in response times, service quality, and client satisfaction throughout the technical onboarding process. - promote engineering best practices (version control, documentation, automation, testing, etc.). - establish continuous improvement processes to increase operational efficiency and responsiveness. - collaborate closely with product and engineering teams to align on tech...
About the role as a technical support engineer, you will play a crucial role in providing top-notch technical assistance to our clients. your primary responsibilities will include troubleshooting customer issues, analyzing sql queries, and ensuring smooth operations of our automation platform. this is an excellent opportunity for someone who enjoys engaging with customers, has a strong foundation in sql, and is eager to develop their skills further. minimum qualifications - proficiency in sql and database knowledge - strong analytical and problem-solving skills. - excellent communication skills with the ability to explain technical concepts to non-technical individuals. - excellent communication skills in english and spanish. preferred qualifications - experience with python and aws services is a plus. - previous experience in a technical support role, preferably in a software or saas environment. - a proactive attitude and a commitment to delivering exceptional customer service. - experience with zendesk responsibilities - respond promptly and efficiently to customer inquiries, providing technical assistance and troubleshooting support via various channels (email, phone). - create and analyze sql queries to identify and resolve customer issues related to data reconciliation. - collaborate with our development team to escalate and resolve complex technical problems. - document customer interactions and contribute to our knowledge base for continuous improvement. - stay up-to-date with our software updates and new features to effectively ...
About the role as a technical support engineer, you will play a crucial role in providing top-notch technical assistance to our clients. your primary responsibilities will include troubleshooting customer issues, analyzing sql queries, and ensuring smooth operations of our automation platform. this is an excellent opportunity for someone who enjoys engaging with customers, has a strong foundation in sql, and is eager to develop their skills further. minimum qualifications proficiency in sql and database knowledge strong analytical and problem-solving skills. excellent communication skills with the ability to explain technical concepts to non-technical individuals. excellent communication skills in english and spanish. preferred qualifications experience with python and aws services is a plus. previous experience in a technical support role, preferably in a software or saas environment. a proactive attitude and a commitment to delivering exceptional customer service. experience with zendesk responsibilities respond promptly and efficiently to customer inquiries, providing technical assistance and troubleshooting support via various channels (email, phone). create and analyze sql queries to identify and resolve customer issues related to data reconciliation. collaborate with our development team to escalate and resolve complex technical problems. document customer interactions and contribute to our knowledge base for continuous improvement. stay up-to-date with our software updates and new features to effectively support our clients. benefits well-funded and proven startup wi...
About the role the integration team at simetrik plays a strategic role: it enables the connection between our clients’ systems and our platform, ensuring that data flows securely, efficiently, and at scale. this is a critical entry point that directly impacts how quickly and successfully our customers begin generating value through simetrik. we’re looking for an integration manager with deep technical expertise and strong leadership capabilities. this person will be responsible for evolving our integration architecture, improving internal practices, and ensuring technical excellence across the team. they’ll lead strategic conversations with product and engineering, manage delivery across integration projects, and act as a key technical counterpart for international clients and stakeholders. the ideal candidate is hands-on, forward-thinking, and passionate about building scalable, future-proof integration processes. responsibilities lead the technical and operational strategy of the integration team, ensuring the delivery of scalable and reliable solutions. design and implement integration architectures that allow clients to seamlessly connect their data sources to simetrik. drive high standards in response times, service quality, and client satisfaction throughout the technical onboarding process. promote engineering best practices (version control, documentation, automation, testing, etc.). establish continuous improvement processes to increase operational efficiency and responsiveness. collaborate closely with product and engineering teams to align on technical roadmaps a...
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