LEVEL 2 SUPPORT ENGINEER

Full Time Tiempo completo

We are seeking a talented and motivated level 2 support engineer to join our growing remote team in latam. the ideal candidate will have strong technical skills, problem-solving abilities, and experience providing it support to resolve escalated issues. you will collaborate with our level 1 and level 3 engineers to ensure timely and efficient resolution of technical problems, while delivering excellent customer service. responsibilities: provide level 2 technical support for escalated issues from level 1 support. troubleshoot and resolve hardware, software, and network-related problems. support end users on systems, applications, and it services via remote tools. escalate complex issues to level 3 engineers when necessary. document issues, resolutions, and maintain accurate technical records. collaborate with cross-functional it teams to improve processes and support workflows. ensure compliance with company it policies and security standards. requirements: 2 4 years of proven experience in it support or helpdesk roles. strong knowledge of windows, macos, and common business applications. hands-on experience with active directory, office 365, vpn, and remote desktop tools. familiarity with networking fundamentals (tcp/ip, dns, dhcp, firewalls). excellent troubleshooting and communication skills. ability to work independently in a remote environment. english proficiency (written and spoken). preferred qualifications: certifications such as comptia network+, comptia security+, or microsoft certifications. experience working in international teams and remote setups. benefits: ...

T943 - SALES DEVELOPMENT REPRESENTATIVE

Get ai-powered advice on this job and more exclusive features. direct message the job poster from projective staffing psychologist focused on organizational and clinical psychology | staffing and talent acquisition | psychological evaluation and executive coaching |… we are seeking a dynamic and results-driven sales development representative to join our team. the ideal candidate will play a critical role in driving business growth by identifying and generating leads, building relationships, and converting prospects into clients. key responsibilities: - conduct inside sales activities to identify and qualify business opportunities. - generate leads through cold calling, email outreach, and other innovative techniques. - effectively communicate with potential clients to understand their needs and present solutions. - build and maintain strong client relationships to ensure long-term success. - negotiate contracts and close deals to meet or exceed sales targets. - collaborate with internal teams to align on goals and ensure smooth onboarding of new clients. qualifications: - proven experience in inside sales and lead generation. - strong background in cold calling and handling client outreach. - exceptional communication skills, both verbal and written. - demonstrated success in meeting or exceeding sales targets. - solid problem-solving and negotiation abilities. - ability to work independently and effectively in a remote environment. - experience in the technology or b2b industry is highly desirable. - bachelor's degree in business administration or a related field. ...

SALES DEVELOPMENT REPRESENTATIVE

Get ai-powered advice on this job and more exclusive features. direct message the job poster from projective staffing psychologist focused on organizational and clinical psychology | staffing and talent acquisition | psychological evaluation and executive coaching |… we are seeking a dynamic and results-driven sales development representative to join our team. the ideal candidate will play a critical role in driving business growth by identifying and generating leads, building relationships, and converting prospects into clients. key responsibilities: conduct inside sales activities to identify and qualify business opportunities. generate leads through cold calling, email outreach, and other innovative techniques. effectively communicate with potential clients to understand their needs and present solutions. build and maintain strong client relationships to ensure long-term success. negotiate contracts and close deals to meet or exceed sales targets. collaborate with internal teams to align on goals and ensure smooth onboarding of new clients. qualifications: proven experience in inside sales and lead generation . strong background in cold calling and handling client outreach. exceptional communication skills, both verbal and written. demonstrated success in meeting or exceeding sales targets. solid problem-solving and negotiation abilities. ability to work independently and effectively in a remote environment. experience in the technology or b2b industry is highly desirable. bachelor's degree in business administration or a related field. must have good english skills. why...