Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our miss...
Sr. director, shared service hub, lac client services cop 325.759.000. 488.640.000 the senior director of client success, acting as a lead for lac shared services team tier 3 clients, holds a critical position within the client services organization,...
Buscamos técnica en asistencia administrativa con experiencia en servicio al cliente, manejo de herramientas ofimáticas (word, excel, powerpoint) y apoyo en tareas administrativas. organizada, proactiva, con excelente comunicación y excelente presentación personal. comprometida con la eficiencia y la buena atención al cliente. contrato: termino fijo salario: smlv - prestaciones de ley horario: l - v 8:00 am a 5:00 pm / sábados 8:00 am - 12:00 pm...
We're committed to delivering medicines to the world with greater speed, without compromising on excellence and integrity. navigating both local and global regulations is crucial, and the dynamic regulatory landscape demands innovative thinking and meticulous attention to detail. your contributions will ensure that our products meet the highest standards of regulatory compliance, ultimately helping patients receive the treatments they need more efficiently. job summary regulatory project associate role provides both operational and coordination support to the grs-rio-em organization. as needed, regulatory coordinator will also support with special projects (in-country, regional, regulatory initiatives within the organization) job responsibilities regulatory coordination support preparation and management of relevant monthly reports and communications. analytical and operational related support for related systems/processes (including spa reporting, rrm maintenance, cst requests, veeva, product milestone and departmental metrics tracking, reliability performance, reg21, etc.) ensure that regulatory documentation meets relevant regulatory requirements. work in collaboration across the organization with stakeholders to deliver efficiencies in regulatory submissions and processes. support any special project as requested by manager or support departments managers/designee. knowledge and understanding of quality systems, processes, audit and inspections. ability to influence at all levels in the organization and build networks internal and externally. general support provide a f...
Job description · lead a team of strategically and operationally focused analysts and consultants, ensuring visa’s objectives and deliverables meet or exceed client expectations · provide ongoing coaching to staff with a focus on advancing skill sets to become the best within their current role, while providing guidance on achieving goals beyond their role · coordinate the team’s workload and tasks, taking the initiative to coach the team to resolve problems and meet deadlines. · build and enhance positive working relationships with key visa internal stakeholders to understand the priority of initiatives and define an execution strategy with current resources · act as the escalation point - both internal and external – ensuring account service center best practices and skills are demonstrated consistently · coordinate directly with team and internal stakeholders to understand client requirements and support needs and implement necessary changes to improve the client experience. · act as regional liaison for technical account management for planning and status updates. · ensure detailed project plans, status reports, and issues logs are maintained in accordance with client resolution global kpi guidelines. · proactively identify operational opportunities to increase service quality or efficiency. · ensure team consistently utilizes and updates microsoft dynamics (crm) to maintain project milestones and client communications. · manage non-routine, complex processing and change requests, as well as short-term tactical and strategic client initiatives. · provide regular repor...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description the senior director of client success, acting as a lead for lac shared services team tier 3 clients, holds a critical position within the client services organization, being accountable for the client experience within tier 3 clients and lac processors. this is a senior leadership role, as a member of the shared services vp leadership team. this individual will lead a team responsible for managing the postsale and operational relationships with clients tier 3 and lac processor by driving client success outcomes. this role is accountable for the service delivery of new products, onboarding new clients, new processors, implementations, product adoption, operational support and client optimization. the senior director is expected to provide strategic, functional, and technical leadership for all the operational activities for applicable clients, including the cross functional delivery of systems and services. the senior ...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description the senior director of client success, acting as a lead for lac shared services team tier 3 clients, holds a critical position within the client services organization, being accountable for the client experience within tier 3 clients and lac processors. this is a senior leadership role, as a member of the shared services vp leadership team. this individual will lead a team responsible for managing the postsale and operational relationships with clients tier 3 and lac processor by driving client success outcomes. this role is accountable for the service delivery of new products, onboarding new clients, new processors, implementations, product adoption, operational support and client optimization. the senior director is expected to provide strategic, functional, and technical leadership for all the operational activities for applicable clients, including the cross functional delivery of systems and services. the senior ...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description the senior director of client success, acting as a lead for lac shared services team tier 3 clients, holds a critical position within the client services organization, being accountable for the client experience within tier 3 clients and lac processors. this is a senior leadership role, as a member of the shared services vp leadership team. this individual will lead a team responsible for managing the postsale and operational relationships with clients tier 3 and lac processor by driving client success outcomes. this role is accountable for the service delivery of new products, onboarding new clients, new processors, implementations, product adoption, operational support and client optimization. the senior director is expected to provide strategic, functional, and technical leadership for all the operational activities for applicable clients, including the cross functional delivery of systems and services. the senior ...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description the senior director of client success, acting as a lead for lac shared services team tier 3 clients, holds a critical position within the client services organization, being accountable for the client experience within tier 3 clients and lac processors. this is a senior leadership role, as a member of the shared services vp leadership team. this individual will lead a team responsible for managing the postsale and operational relationships with clients tier 3 and lac processor by driving client success outcomes. this role is accountable for the service delivery of new products, onboarding new clients, new processors, implementations, product adoption, operational support and client optimization. the senior director is expected to provide strategic, functional, and technical leadership for all the operational activities for applicable clients, including the cross functional delivery of systems and services. the senior ...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description the senior director of client success, acting as a lead for lac shared services team tier 3 clients, holds a critical position within the client services organization, being accountable for the client experience within tier 3 clients and lac processors. this is a senior leadership role, as a member of the shared services vp leadership team. this individual will lead a team responsible for managing the postsale and operational relationships with clients tier 3 and lac processor by driving client success outcomes. this role is accountable for the service delivery of new products, onboarding new clients, new processors, implementations, product adoption, operational support and client optimization. the senior director is expected to provide strategic, functional, and technical leadership for all the operational activities for applicable clients, including the cross functional delivery of systems and services. the senior ...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description the senior director of client success, acting as a lead for lac shared services team tier 3 clients, holds a critical position within the client services organization, being accountable for the client experience within tier 3 clients and lac processors. this is a senior leadership role, as a member of the shared services vp leadership team. this individual will lead a team responsible for managing the postsale and operational relationships with clients tier 3 and lac processor by driving client success outcomes. this role is accountable for the service delivery of new products, onboarding new clients, new processors, implementations, product adoption, operational support and client optimization. the senior director is expected to provide strategic, functional, and technical leadership for all the operational activities for applicable clients, including the cross functional delivery of systems and services. the senior ...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description the senior director of client success, acting as a lead for lac shared services team tier 3 clients, holds a critical position within the client services organization, being accountable for the client experience within tier 3 clients and lac processors. this is a senior leadership role, as a member of the shared services vp leadership team. this individual will lead a team responsible for managing the postsale and operational relationships with clients tier 3 and lac processor by driving client success outcomes. this role is accountable for the service delivery of new products, onboarding new clients, new processors, implementations, product adoption, operational support and client optimization. the senior director is expected to provide strategic, functional, and technical leadership for all the operational activities for applicable clients, including the cross functional delivery of systems and services. the senior ...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description the senior director of client success, acting as a lead for lac shared services team tier 3 clients, holds a critical position within the client services organization, being accountable for the client experience within tier 3 clients and lac processors. this is a senior leadership role, as a member of the shared services vp leadership team. this individual will lead a team responsible for managing the postsale and operational relationships with clients tier 3 and lac processor by driving client success outcomes. this role is accountable for the service delivery of new products, onboarding new clients, new processors, implementations, product adoption, operational support and client optimization. the senior director is expected to provide strategic, functional, and technical leadership for all the operational activities for applicable clients, including the cross functional delivery of systems and services. the senior ...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description the senior director of client success, acting as a lead for lac shared services team tier 3 clients, holds a critical position within the client services organization, being accountable for the client experience within tier 3 clients and lac processors. this is a senior leadership role, as a member of the shared services vp leadership team. this individual will lead a team responsible for managing the postsale and operational relationships with clients tier 3 and lac processor by driving client success outcomes. this role is accountable for the service delivery of new products, onboarding new clients, new processors, implementations, product adoption, operational support and client optimization. the senior director is expected to provide strategic, functional, and technical leadership for all the operational activities for applicable clients, including the cross functional delivery of systems and services. the senior ...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description the senior director of client success, acting as a lead for lac shared services team tier 3 clients, holds a critical position within the client services organization, being accountable for the client experience within tier 3 clients and lac processors. this is a senior leadership role, as a member of the shared services vp leadership team. this individual will lead a team responsible for managing the postsale and operational relationships with clients tier 3 and lac processor by driving client success outcomes. this role is accountable for the service delivery of new products, onboarding new clients, new processors, implementations, product adoption, operational support and client optimization. the senior director is expected to provide strategic, functional, and technical leadership for all the operational activities for applicable clients, including the cross functional delivery of systems and services. the senior ...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description the senior director of client success, acting as a lead for lac shared services team tier 3 clients, holds a critical position within the client services organization, being accountable for the client experience within tier 3 clients and lac processors. this is a senior leadership role, as a member of the shared services vp leadership team. this individual will lead a team responsible for managing the postsale and operational relationships with clients tier 3 and lac processor by driving client success outcomes. this role is accountable for the service delivery of new products, onboarding new clients, new processors, implementations, product adoption, operational support and client optimization. the senior director is expected to provide strategic, functional, and technical leadership for all the operational activities for applicable clients, including the cross functional delivery of systems and services. the senior ...
Job description the senior director of client success, acting as a lead for lac shared services team tier 3 clients, holds a critical position within the client services organization, being accountable for the client experience within tier 3 clients and lac processors. this is a senior leadership role, as a member of the shared services vp leadership team. this individual will lead a team responsible for managing the postsale and operational relationships with clients tier 3 and lac processor by driving client success outcomes. this role is accountable for the service delivery of new products, onboarding new clients, new processors, implementations, product adoption, operational support and client optimization. the senior director is expected to provide strategic, functional, and technical leadership for all the operational activities for applicable clients, including the cross functional delivery of systems and services. the senior director is responsible for defining and deploying client service strategies across various client types, ensuring that client operational goals and success metrics are understood and achieved. a key tenet of this role is to develop and enhance success metrics for the team the senior director leads, with an aim to not just measure client satisfaction, but to exceed it, using net promoter scores (nps), survey results, objectives and key results (okrs), in person meetings, outreach calls, among other factors, to determine accountability and proactive engagements by their team members. the senior director is accountable for building a high perfor...
Buscamos técnica en asistencia administrativa con experiencia en servicio al cliente, manejo de herramientas ofimáticas (word, excel, powerpoint) y apoyo en tareas administrativas. organizada, proactiva, con excelente comunicación y excelente presentación personal. comprometida con la eficiencia y la buena atención al cliente. contrato: termino fijo salario: smlv - prestaciones de ley horario: l - v 8:00 am a 5:00 pm / sábados 8:00 am - 12:00 pm...
The senior director of client success, acting as a lead for lac shared services team tier 3 clients, holds a critical position within the client services organization, being accountable for the client experience within tier 3 clients and lac processors. this is a senior leadership role, as a member of the shared services vp leadership team. this individual will lead a team responsible for managing the postsale and operational relationships with clients tier 3 and lac processor by driving client success outcomes. this role is accountable for the service delivery of new products, onboarding new clients, new processors, implementations, product adoption, operational support and client optimization. the senior director is expected to provide strategic, functional, and technical leadership for all the operational activities for applicable clients, including the cross functional delivery of systems and services. the senior director is responsible for defining and deploying client service strategies across various client types, ensuring that client operational goals and success metrics are understood and achieved. a key tenet of this role is to develop and enhance success metrics for the team the senior director leads, with an aim to not just measure client satisfaction, but to exceed it, using net promoter scores (nps), survey results, objectives and key results (okrs), in person meetings, outreach calls, among other factors, to determine accountability and proactive engagements by their team members. the senior director is accountable for building a high performing and coh...
Buscamos técnica en asistencia administrativa con experiencia en servicio al cliente, manejo de herramientas ofimáticas (word, excel, powerpoint) y apoyo en tareas administrativas. organizada, proactiva, con excelente comunicación y excelente presentación personal. comprometida con la eficiencia y la buena atención al cliente. contrato: termino fijo salario: smlv - prestaciones de ley horario: l - v 8:00 am a 5:00 pm / sábados 8:00 am - 12:00 pm required skill profession other general...
We're committed to delivering medicines to the world with greater speed, without compromising on excellence and integrity. navigating both local and global regulations is crucial, and the dynamic regulatory landscape demands innovative thinking and meticulous attention to detail. your contributions will ensure that our products meet the highest standards of regulatory compliance, ultimately helping patients receive the treatments they need more efficiently. job summary- regulatory project associate role provides both operational and coordination support to the grs-rio-em organization.- as needed, regulatory coordinator will also support with special projects (in-country, regional, regulatory initiatives within the organization) job responsibilities regulatory coordination support- preparation and management of relevant monthly reports and communications.- analytical and operational related support for related systems/processes (including spa reporting, rrm maintenance, cst requests, veeva, product milestone and departmental metrics tracking, reliability performance, reg21, etc.)- ensure that regulatory documentation meets relevant regulatory requirements.- work in collaboration across the organization with stakeholders to deliver efficiencies in regulatory submissions and processes.- support any special project as requested by manager or support departments managers/designee.- knowledge and understanding of quality systems, processes, audit and inspections.- ability to influence at all levels in the organization and build networks internal and externally. general su...
We're committed to delivering medicines to the world with greater speed, without compromising on excellence and integrity. navigating both local and global regulations is crucial, and the dynamic regulatory landscape demands innovative thinking and meticulous attention to detail. your contributions will ensure that our products meet the highest standards of regulatory compliance, ultimately helping patients receive the treatments they need more efficiently. job summary regulatory project associate role provides both operational and coordination support to the grs-rio-em organization. as needed, regulatory coordinator will also support with special projects (in-country, regional, regulatory initiatives within the organization) job responsibilities regulatory coordination support preparation and management of relevant monthly reports and communications. analytical and operational related support for related systems/processes (including spa reporting, rrm maintenance, cst requests, veeva, product milestone and departmental metrics tracking, reliability performance, reg21, etc.) ensure that regulatory documentation meets relevant regulatory requirements. work in collaboration across the organization with stakeholders to deliver efficiencies in regulatory submissions and processes. support any special project as requested by manager or support departments managers/designee. knowledge and understanding of quality systems, processes, audit and inspections. ability to influence at all levels in the organization and build networks internal and externally. g...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description · lead a team of strategically and operationally focused analysts and consultants, ensuring visa's objectives and deliverables meet or exceed client expectations · provide ongoing coaching to staff with a focus on advancing skill sets to become the best within their current role, while providing guidance on achieving goals beyond their role · coordinate the team's workload and tasks, taking the initiative to coach the team to resolve problems and meet deadlines. · build and enhance positive working relationships with key visa internal stakeholders to understand the priority of initiatives and define an execution strategy with current resources · act as the escalation point - both internal and external - ensuring account service center best practices and skills are demonstrated consistently · coordinate directly with team and internal stakeholders to understand client requirements and support needs and implement ...
Buscamos técnica en asistencia administrativa con experiencia en servicio al cliente, manejo de herramientas ofimáticas (word, excel, powerpoint) y apoyo en tareas administrativas. organizada, proactiva, con excelente comunicación y excelente presentación personal. comprometida con la eficiencia y la buena atención al cliente. contrato: termino fijo salario: smlv - prestaciones de ley horario: l - v 8:00 am a 5:00 pm / sábados 8:00 am - 12:00 pm...
Buscamos técnica en asistencia administrativa con experiencia en servicio al cliente, manejo de herramientas ofimáticas (word, excel, powerpoint) y apoyo en tareas administrativas. organizada, proactiva, con excelente comunicación y excelente presentación personal. comprometida con la eficiencia y la buena atención al cliente. contrato: termino fijo salario: smlv - prestaciones de ley horario: l - v 8:00 am a 5:00 pm / sábados 8:00 am - 12:00 pm...
Sr. director, shared service hub, lac client services the senior director of client success, acting as a lead for lac shared services team tier 3 clients, holds a critical position within the client services organization, being accountable for the client experience within tier 3 clients and lac processors. this is a senior leadership role, as a member of the shared services vp leadership team. this individual will lead a team responsible for managing the postsale and operational relationships with clients tier 3 and lac processor by driving client success outcomes. this role is accountable for the service delivery of new products, onboarding new clients, new processors, implementations, product adoption, operational support and client optimization. the senior director is expected to provide strategic, functional, and technical leadership for all the operational activities for applicable clients, including the cross functional delivery of systems and services. the senior director is responsible for defining and deploying client service strategies across various client types, ensuring that client operational goals and success metrics are understood and achieved. a key tenet of this role is to develop and enhance success metrics for the team the senior director leads, with an aim to not just measure client satisfaction, but to exceed it, using net promoter scores (nps), survey results, objectives and key results (okrs), in person meetings, outreach calls, among other factors, to determine accountability and proactive engagements by their team members. the senio...
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description the senior director of client success, acting as a lead for lac shared services team tier 3 clients, holds a critical position within the client services organization, being accountable for the client experience within tier 3 clients and lac processors. this is a senior leadership role, as a member of the shared services vp leadership team. this individual will lead a team responsible for managing the postsale and operational relationships with clients tier 3 and lac processor by driving client success outcomes. this role is accountable for the service delivery of new products, onboarding new clients, new processors, implementations, product adoption, operational support and client optimization. the senior director is expected to provide strategic, functional, and technical leadership for all the operational activities for applicable clients, including the cross functional delivery of systems and services. the senior director is ...
Buscamos técnica en asistencia administrativa con experiencia en servicio al cliente, manejo de herramientas ofimáticas (word, excel, powerpoint) y apoyo en tareas administrativas. organizada, proactiva, con excelente comunicación y excelente present...
As a clinical research associate you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence. what you will be doing: serve as the primary point of contact between investigational si...
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