We are looking for a customer engagement specialist to join our team and be the friendly first voice our customers hear. you would be the person in charge of qualifying leads and passing them along. if you’re organized, great on the phone, and love connecting with people, let’s talk! what you’ll do: answer inbound calls with energy and professionalism. ask smart, qualifying questions to understand customer needs. transfer warm leads to our sales agents to close the deal. keep things moving smoothly by logging call details in our system. be the welcoming first impression that sets the tone for a great customer experience. bilingual in english and spanish is required. #j-18808-ljbffr...
Company description nw family group is a sales and marketing firm that represents over 30 retail electricity providers (reps) across all deregulated states in the country. the company also offers products like home warranties, telecommunications, insurance, and solar. our mission is to serve the best interests of our customers by providing them with the necessary information to make informed decisions. we prioritize customer satisfaction and ensure that all recommendations align with their best interests. role description this is an on-site full-time role for a sales agent, located in barranquilla. the sales agent will be responsible for engaging with customers, providing detailed information on various products, and ensuring optimal customer service. daily tasks include conducting sales presentations, responding to customer inquiries, and recommending suitable products. the sales agent will also participate in training sessions to stay updated on product knowledge and sales techniques. qualifications strong communication and customer service skills proven experience in sales and insurance ability to participate in and benefit from training sessions excellent interpersonal and problem-solving skills self-motivated and goal-oriented high school diploma or an equivalent qualification is required #j-18808-ljbffr...
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