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CUSTOMER EXPERIENCE SPECIALIST COLOMBIA, BOGOTA

Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world’s largest digital banking platforms, serving millions of customers across brazil, mexico, and c...


LEAD SOFTWARE ENGINEER COLOMBIA

Join to apply for the lead software engineer colombia role at nu colombia join to apply for the lead software engineer colombia role at nu colombia nubank is looking for a lead software engineer to drive innovative solutions and provide technical lea...


PRODUCT REGULATORY AFFAIRS SPECIALIST

Full time Tiempo completo

This position is on site and will be based in bogotá, colombia. about the role: under direct supervision of the supervisor of product compliance, understand relevant local product-related regulations in cosmetics, foods, supplements and or medical devices in colombia and coordinate while working with consultants and teammates in mexico and peru, and infrequently with other countries, to support product compliance throughout the product lifecycle. either independently or partnering with other product compliance staff, advise relevant stakeholders on the development of product specifications, processes, and product-related materials; gather, compile, and submit (as needed) technical documentation that fulfill pre-market due diligence obligations in order to obtain the necessary regulatory approvals or post market surveillance. perform other regulatory duties and activities as required to help each country maintain and move forward with stated marketing plans. what you'll do: monitor and interpret relevant regulations through government websites, consultants, publications, trainings, and interactions with officials and trade associations. apply current regulations to existing products and recommend changes to formulations, specifications, processes, and product materials. manage product registration and notification processes for colombia and mexico, working directly with consultants and local authorities. finalize technical documents on time and maintain organized regulatory files and archives. collaborate with product compliance and other teams to ensure compliance across al...


SENIOR SOFTWARE ENGINEER

WorkFromHome

Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world’s largest digital banking platforms, serving millions of customers across brazil, mexico, and colombia. for more information, visit our institutional page.about the roleour engineering team helps nubank to create and use the technology that provides us to build the best financial products. we strive for state-of-the-art software development practices that currently include a variety of technologies. while we value candidates that are familiar with them, we are also confident that software engineers who are interested in joining nubank will be able to learn from our team. the software engineer is focused on software development with clojure as main programming language (we will teach you clojure)horizontally scalable microservices written mostly in clojure, using finagle and leveraging upon functional programming techniques and hexagonal architecturehigh throughput jobs and inter-service communication using kafkacontinuous integration and deployment into awsstoring data in datomic and dynamodbmonitoring and observability with prometheusrunning as much as possible in kubernetesyou will be responsible forwork with large scale distributed systems, understanding their broad architectureplan and execute on entire features, collaborating with peers while planning the work ahead, and seeing it throughcollaborate in building microservices and work with continuous delivery and infrastructure as codework with agile software developm...


PRODUCT MANAGER II, ESSENTIALS

About nubank nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world’s largest digital financial services platforms, serving 85 million customers across brazil, mexico, and colombia. as one of the leading technology companies in the world, nu leverages proprietary technologies and innovative business practices to create new financial solutions and experiences for individuals and smes that are simple, intuitive, convenient, low-cost, empowering, and human. guided by its mission, nu is fostering access to financial services across latin america . about the role as a product manager at nubank, you'll be on the front lines of building products, features, and improvements critical to the success of our products. your job will be to ensure we build and deliver the right solutions to our customers. you'll face the challenge to leverage the best of two worlds: leveraging global products and features while keeping the flexibility to adapt them to the local context of colombia. you’ll be asked to deeply understand local customers' needs and decide what to prioritize you'll be fundamental in coordinating and understanding the technical difficulties inherent in this process, ensuring solidity and scalability. you'll be responsible for bridging the gap between our product operations team and the engineering team, by understanding business needs, impact and prioritizing initiatives building solutions with the team to achieve main business objectives and solve the needs of our customers ensu...


L329 REGULATORY SOLUTIONS ANALYST- SPECIAL CASES

Job summary we are looking for a regulatory solutions analyst - special cases who has a bachelor's degree in law, business administration, or related fields, with minimum 1-2 years of experience in process analysis, pqrs management, or regulatory compliance in the financial sector, preferable in colombia. responsibilities - analysis and optimization of flows and processes - design and analyse existing flows and procedures in the financial consumer service system (sac) to identify opportunities for improvement and operational efficiency. - propose and implement solutions that optimise response times and quality in the management of requests, complaints and claims (pqrs), seeking to reduce errors and increase customer satisfaction. - generate and maintain a record of the reasons for pqrs and general queries, which will serve as input for the generation of necessary, timely and continuous improvement actions. qualifications - bachelor's degree in law, business administration, or related fields. - minimum 1-2 years of experience in process analysis, pqrs management, or regulatory compliance in the financial sector, preferable in colombia. - intermediate english level - experience in identifying and optimising operational flows and business processes. - knowledge of financial consumer protection regulations in colombia (law 1328 of 2009, basic legal circular of the sfc). - ability to work with large volumes of data and transform them into strategic information for decision-making. - ability to collaborate effectively with different functional teams (operations, legal, compl...


(WYY-850) | REGULATORY SOLUTIONS ANALYST- SPECIAL CASES

**about nubank**: nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world’s largest digital banking platforms, serving millions of customers across brazil, mexico, and colombia. for more information, visit our institutional page. **about the team** as a senior analyst for special cases, you will play a key role in the continuous improvement of our internal flows and processes related to financial customer service. you will be focused on analytical and strategic tasks to identify inefficiencies, mitigate risks, and ensure that our operations not only comply with colombian regulations, but also optimise the customer experience and prevent potential issues with regulators. **as regulatory solutions analyst - special cases you are expected to**: - analysis and optimization of flows and processes - design and analyse existing flows and procedures in the financial consumer service system (sac) to identify opportunities for improvement and operational efficiency. - propose and implement solutions that optimise response times and quality in the management of requests, complaints and claims (pqrs), seeking to reduce errors and increase customer satisfaction. - generate and maintain a record of the reasons for pqrs and general queries, which will serve as input for the generation of necessary, timely and continuous improvement actions. **we're looking for a regulatory solutions analyst - special cases who has**: - bachelor's degree in law, business administration, or re...


REGULATORY SOLUTIONS ANALYST- SPECIAL CASES - ZHZ-356

About nubank nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world’s largest digital banking platforms, serving millions of customers across brazil, mexico, and colombia. for more information, visit our institutional page. about the team as a senior analyst for special cases, you will play a key role in the continuous improvement of our internal flows and processes related to financial customer service. you will be focused on analytical and strategic tasks to identify inefficiencies, mitigate risks, and ensure that our operations not only comply with colombian regulations, but also optimise the customer experience and prevent potential issues with regulators. as regulatory solutions analyst- special cases you are expected to: - analysis and optimization of flows and processes - design and analyse existing flows and procedures in the financial consumer service system (sac) to identify opportunities for improvement and operational efficiency. - propose and implement solutions that optimise response times and quality in the management of requests, complaints and claims (pqrs), seeking to reduce errors and increase customer satisfaction. - generate and maintain a record of the reasons for pqrs and general queries, which will serve as input for the generation of necessary, timely and continuous improvement actions. we're looking for a regulatory solutions analyst - special cases who has: - bachelor's degree in law, business administration, or related fields. - minimum 1-...


VENDEDOR/A TAT CON MOTO - PREVENDEDOR/A TAT CON MOTO - (NU-709)

En coca-cola femsa colombia, estamos buscando prevendedor para la ciudad de neiva huila quien se encargará de garantizar el asesoramiento y procesos de venta para el alcance de los objetivos por ruta, así como el desarrollo de los clientes asignados, las responsabilidades a ejecutar son revisar inventarios, precios de los productos, organización y limpieza de los productos, montar pedidos y ejecutar punto de venta. tener experiencia de 1 año en el área de ventas tat realizando tareas como las mencionadas anteriormente y contar con moto y licencia de conducción mayor a 1 año. nuestros horarios de trabajo son de lunes a sábado y festivos de 6:00am a 5:00pm. en temporada se trabajara domingo remunerados ¡Únete a coca-cola femsa como representante de ventas! funciones: impulsar el crecimiento del volumen de compra de nuestros clientes mediante estrategias de venta efectivas durante las visitas programadas. garantizar el cumplimiento del portafolio requerido, adaptándose a las necesidades específicas de cada cliente. identificar oportunidades de mercado y colaborar en la implementación de planes de acción en conjunto con el equipo de ventas. ejecutar iniciativas estratégicas y proporcionar retroalimentación para optimizar nuestro desempeño en el mercado. requisitos: experiencia mínima de 1 año en ventas, en el sector de consumo masivo o externo que desee laborar en consumo masivo licencia de conducción con al menos 2 años de antigüedad en moto. horario: lunes a sábado, y festivos. formación mínima académica : mínimo técnico beneficios: salario competitivo b...


MONTACARGUISTA FUNZA, SIBERIA, MOSQUERA, EL ROSAL - NU-933

Esta es tu oportunidad nos encontramos en búsqueda de un montacarguista para trabajar en funza. requisitos 2 años de experiencia en manejo de montacargas curso de montacargas vigente curso de manipulación de alimentos formación requerida técnico o tecnólogo en logística o carreras afines te ofrecemos salario 1.700.000 auxilio extralegal 52.000 auxilio de transporte legal lunes a sábado 600 am a 400 pm contrato obra o labor inicialmente si cumples con los requisitos, postúlate ahora mismo y da el siguiente paso en tu carrera profesional. esperamos tu postulación bolsa de trabajo colombia ofrecemos puesto de montacarguista para el sector de almacen logistica transporte en la empresa su servicio temporal s.a de funza. salario acorde a tu experiencia y al salario medio del sector. actualiza ahora tu currículum vitae y postúlate a este empleo. tipo de empleo tiempo completo....


[UCU100] - REGULATORY SOLUTIONS ANALYST- SPECIAL CASES

Job summary as a senior analyst for special cases, you will play a key role in the continuous improvement of our internal flows and processes related to financial customer service. you will be focused on analytical and strategic tasks to identify inefficiencies, mitigate risks, and ensure that our operations not only comply with colombian regulations, but also optimise the customer experience and prevent potential issues with regulators. responsibilities - analysis and optimization of flows and processes - design and analyse existing flows and procedures in the financial consumer service system (sac) to identify opportunities for improvement and operational efficiency. - propose and implement solutions that optimise response times and quality in the management of requests, complaints and claims (pqrs), seeking to reduce errors and increase customer satisfaction. - generate and maintain a record of the reasons for pqrs and general queries, which will serve as input for the generation of necessary, timely and continuous improvement actions. qualifications - bachelor's degree in law, business administration, or related fields. - minimum 1-2 years of experience in process analysis, pqrs management, or regulatory compliance in the financial sector, preferable in colombia. - intermediate english level - experience in identifying and optimising operational flows and business processes. - knowledge of financial consumer protection regulations in colombia (law 1328 of 2009, basic legal circular of the sfc). - ability to work with large volumes of data and transform them into st...


REGULATORY SOLUTIONS ANALYST AML OPS - (SZ-934)

Job summary we are looking for a regulatory solutions aml ops analyst to join our team in bogotá, colombia. as a key member of our aml ops team, you will be responsible for analyzing transactional alerts, preparing investigation files, and strengthening our team's capabilities. qualifications - bachelor's degree - 2 years of experience in monitoring transactional aml alerts and/or in compliance areas in processes related to aml transactional monitoring - previous experience in investigations related to aml and high-complexity network analysis - knowledge of the composition of the suspicious operation report to the uiaf - autonomy to make decisions that impact customers and nu, based on aml policies - solid understanding of the specific regulations applicable to the transactional monitoring analysis following sarlaft guidelines and expectations - attention to detail, data-driven & results-oriented - languages: advanced or native spanish speaker and upper-intermediate/advanced english - a solid analytical background is desired. must be comfortable manipulating data. programming is not required, but candidates need to display interest in learning basic data analysis skills (e.g., sql) - great communication skills; enjoys engaging in discussions with people from different backgrounds and cultures responsibilities - analyze the transactional alerts generated by the aml transaction monitoring system to identify suspicious situations - prepare all the investigation files to escalate them to the aml & compliance local forum as needed - strengthen the aml ops team so that it is...


PRODUCT OPERATIONS II, COLLECTIONS | (ZU-054)

Job summary about nubank nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world's largest digital financial services platforms, serving more than 100 million customers across brazil, mexico, and colombia. as one of the leading technology companies in the world, nu leverages proprietary technologies and innovative business practices to create new financial solutions and experiences for individuals and smes that are simple, intuitive, convenient, low-cost, empowering, and human. guided by its mission, nu is fostering access to financial services across latin america. we are seeking a candidate to manage the complex partnerships responsibilities of our squad, particularly focusing on the sale of non-performing loans (npls). npl sale involves selling portfolios of loans that are in default or unlikely to be paid back fully, to third-party investors. the initial emphasis will be on the colombia portfolio, where the candidate will ensure the successful execution of this process for the first time via platform. this role involves collaborating with multiple internal and external stakeholders. we are looking for an autonomous candidate with some background in third-party management and experience in project management with multiple stakeholders. the ideal candidate should also have an understanding of process management. responsibilities will include - oversee the implementation of the portfolio sale in co, ensuring successful implementation of a platform and engaging effective...


CUSTOMER EXCELLENCE SUPERVISOR | FV-753

Job summary about nubank nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world's largest digital banking platforms, serving millions of customers across brazil, mexico, and colombia. for more information, visit our customer excellence team we are building a community of fanatical customers, and we do that by providing outstanding customer experience to everyone. everything we do has our clients in the center of it - from the way we design our products to how we handle every customer interaction. we are building meaningful relationships with each of our clients, and that's why millions of latin americans love us. responsibilities - passion for customer service and operations, dedicated to delivering exceptional customer experiences. - quick learner with a strong desire to take ownership of responsibilities independently. - contributes to the growth of the xpeer chapter through strategic projects aligned with the chapter roadmap. - develops and mentors xpeers to become future leaders. - strong focus on people management, team development, and leadership. - proactive, self-driven, and takes initiative without waiting for instructions. - hands-on approach, willing to take on tasks beyond the defined scope when necessary. - provides proactive and constructive feedback on products, tools, customer insights, and communication. - adaptable to sudden changes, including shifting tasks, working hours, and uncertain situations. - strong cultural fit with nubank, demonst...


(O34) - CUSTOMER EXPERIENCE SPECIALIST

Job summary about us nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world's largest digital banking platforms, serving millions of customers across brazil, mexico, and colombia. for more information, visit our institutional page responsibilities - strategic initiative leadership: lead the conceptualization, planning, execution, and optimization of high-impact cx initiatives. develop strategies that enhance customer satisfaction and operational efficiency, aligned with organizational priorities. - advanced analytics and insight generation: implement advanced data methodologies, to generate insights that drive strategic decisions and innovation. - knowledge and content strategy oversight: guide the development and enhancement of content and knowledge management systems to improve xpeer/xtronaut efficiency and customer experience. ensure content accessibility and relevance align with evolving customer expectations. - comprehensive performance monitoring: establish and oversee a robust framework for tracking performance metrics across cx operations. use insights to continuously adapt and refine strategies to achieve and surpass service level targets. qualifications - degree in business administration, engineering, data science, or a related field. - experience leading strategic, cross-functional cx projects. - proficiency in big data technologies and advanced analytics. - strong leadership and communication skills, with the capability to influence strategic direction at ...


PRODUCT MANAGER II, ESSENTIALS NEW COLOMBIA, BOGOTA

Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world’s largest digital financial services platforms, serving 85 million customers across brazil, mexico, and colombia. as one of the leading technology companies in the world, nu leverages proprietary technologies and innovative business practices to create new financial solutions and experiences for individuals and smes that are simple, intuitive, convenient, low-cost, empowering, and human. guided by its mission, nu is fostering access to financial services across latin america . about the role as a product manager at nubank, you'll be on the front lines of building products, features, and improvements critical to the success of our products. your job will be to ensure we build and deliver the right solutions to our customers. you'll face the challenge to leverage the best of two worlds: leveraging global products and features while keeping the flexibility to adapt them to the local context of colombia. you’ll be asked to deeply understand local customers' needs and decide what to prioritize you'll be fundamental in coordinating and understanding the technical difficulties inherent in this process, ensuring solidity and scalability. you'll be responsible for bridging the gap between our product operations team and the engineering team, by understanding business needs, impact and prioritizing initiatives building solutions with the team to achieve main business objectives and solve the needs of our customers ensuring the spee...


AML SUPPORT SENIOR ANALYST- ANALYTICS

Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world’s largest digital banking platforms, serving millions of customers across brazil, mexico, and colombia. for more information, visit our institutional page. the fincrime team has a very special role in our mission: support the company’s growth by identifying the money laundering and terrorist financing (ml/tf) risks that nubank faces in colombia, designing and implementing controls to protect nu colombia from such risks. the financial crime team is in charge of shielding nu to comply with regulations and mitigate the risks associated with illegal activities. as an aml support senior analyst- analytics, you'll be expected to: support enhancing, monitoring, and maintaining an expert rules system for anti-money laundering alerts to reduce the alert volumes to be sent over and prioritize cases for aml operations analysts. acquire aml and data analysis proficient knowledge to identify challenges and opportunities in the aml program and leverage analytics and automation tools to address them. create risk models, hypothesis testing, and alerts forecasting to enable the company to be protected and compliant while making pro-business and customer-centric decisions. apply machine learning/ai for data modeling. emulate scenarios that help identify money laundering activity. develop segmentation model building projects using machine learning and statistical analysis techniques. produce and maintain proper documentation of models and t...


DW939 PRODUCT MANAGER II, ESSENTIALS NEW COLOMBIA, BOGOTA

Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world’s largest digital financial services platforms, serving 85 million customers across brazil, mexico, and colombia. as one of the leading technology companies in the world, nu leverages proprietary technologies and innovative business practices to create new financial solutions and experiences for individuals and smes that are simple, intuitive, convenient, low-cost, empowering, and human. guided by its mission, nu is fostering access to financial services across latin america. about the role - as a product manager at nubank, you'll be on the front lines of building products, features, and improvements critical to the success of our products. your job will be to ensure we build and deliver the right solutions to our customers. - you'll face the challenge to leverage the best of two worlds: leveraging global products and features while keeping the flexibility to adapt them to the local context of colombia. - you’ll be asked to deeply understand local customers' needs and decide what to prioritize - you'll be fundamental in coordinating and understanding the technical difficulties inherent in this process, ensuring solidity and scalability. you'll be responsible for - bridging the gap between our product operations team and the engineering team, by understanding business needs, impact and prioritizing initiatives - building solutions with the team to achieve main business objectives and solve the needs of our customers - ...


AML SUPPORT SENIOR ANALYST- ANALYTICS - (AA-674)

Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world’s largest digital banking platforms, serving millions of customers across brazil, mexico, and colombia. for more information, visit our institutional page. the fincrime team has a very special role in our mission: support the company’s growth by identifying the money laundering and terrorist financing (ml/tf) risks that nubank faces in colombia, designing and implementing controls to protect nu colombia from such risks. the financial crime team is in charge of shielding nu to comply with regulations and mitigate the risks associated with illegal activities. as an aml support senior analyst- analytics, you'll be expected to: - support enhancing, monitoring, and maintaining an expert rules system for anti-money laundering alerts to reduce the alert volumes to be sent over and prioritize cases for aml operations analysts. - acquire aml and data analysis proficient knowledge to identify challenges and opportunities in the aml program and leverage analytics and automation tools to address them. - create risk models, hypothesis testing, and alerts forecasting to enable the company to be protected and compliant while making pro-business and customer-centric decisions. apply machine learning/ai for data modeling. - emulate scenarios that help identify money laundering activity. - develop segmentation model building projects using machine learning and statistical analysis techniques. - produce and maintain proper documentation ...


[PB-244] MARKETING SENIOR ANALYST

Get ai-powered advice on this job and more exclusive features. about nubank nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across latin america. with operations in brazil, mexico, and colombia, nubank is today one of the largest digital banking platforms and technology-leading companies in the world. today, nubank is a global company, with offices in são paulo (brazil), mexico city (mexico), bogotá (colombia), buenos aires (argentina), durham (united states), and berlin (germany), with operations only in the first three. it was founded in 2013 in sao paulo, by colombian david vélez, and cofounded by brazilian cristina junqueira and american edward wible. about the role and team we are the team responsible for building the brand in brand, for both potential customers so that they choose us as their financial ally, and for current customers to increase product engagement and cross-selling opportunities. through the correct execution of our brand plan, we drive key brand health tracker (bht) metrics uplift, plus trigger releases through a full-funnel always-on (aon) strategy. the brand team in colombia is formed by a diverse team of professionals and it is divided in 3 main areas: - early lifecycle and content strategy: responsible for building the brand across all funnel stages (upper, mid and lower funnel). and responsible for always-on communications in owned c...


NU-064 - ANALISTA DE CUMPLIMIENTO SARLAFT

Somos un banco amable, sencillo y generoso que trabaja con pasión, alcanzando día a día los sueños de los microempresarios de colombia y los propios. queremos que te sumes a vivir la mejor experiencia y hagas parte de nuestro banco. título analista de cumplimiento sarlaft descripción hemos construido juntos un gran lugar para trabajar, solo faltas tÚ! Únete a nosotros como analista de cumplimiento sarlaft. profesional en finanzas y negocios internacionales, economía, contaduría pública, administración de empresas o carreras afines; experiencia mínima de 2 años en áreas de gestión de riesgo, monitoreo transaccional sarlaft o de control (auditoría, revisoría), preferiblemente en el sector financiero o en firmas de revisoría fiscal para el sector financiero. contrato indefinido y beneficios extralegales. horario laboral: lunes a viernes de 8:00 am a 6:00 pm (híbrido). requisitos profesional en finanzas y negocios internacionales, economía, contaduría pública, administración de empresas o carreras afines; experiencia mínima de 2 años en áreas de gestión de riesgo, monitoreo transaccional sarlaft o de control (auditoría, revisoría), preferiblemente en el sector financiero o en firmas de revisoría fiscal para el sector financiero. contrato indefinido y beneficios extralegales. horario laboral: lunes a viernes de 8:00 am a 6:00 pm (híbrido). j-18808-ljbffr required skill profession other general...


LEAD SOFTWARE ENGINEER COLOMBIA - WY981

Nubank is looking for a lead software engineer to drive innovative solutions and provide technical leadership within our dynamic teams. in this role, you'll tackle complex challenges, influence technical direction, and mentor your peers, all while contributing to nubank's mission of building strong and diverse teams and delivering exceptional customer experiences. you can read more about it in our blog and get some insights into how we work. key responsibilities as a lead software engineer, you will: - horizontally scalable microservices written mostly in clojure, using finagle and leveraging upon functional programming techniques and hexagonal architecture - high throughput jobs and inter-service communication using kafka - continuous integration and deployment into aws - storing data in datomic and dynamodb - monitoring and observability with prometheus - running as much as possible in kubernetes - manage projects or processes independently, with timely managerial support, ensuring successful execution and delivery. - address difficult, complex, and ambiguous problems that require coordination across various subjects and stakeholders. - take ownership of solutions spanning multiple teams and business units, necessitating collaborative efforts and sophisticated problem-solving. - develop and deliver innovative solutions that address team-level or project-level challenges , focusing on medium-term impact . - actively participate in cross-functional collaborations and begin to set technical standards within your project or team, inspiring peers to ele...


[UWM-360] - CUSTOMER EXCELLENCE SUPERVISOR

Job summary about nubank nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world's largest digital banking platforms, serving millions of customers across brazil, mexico, and colombia. for more information, visit our customer excellence team we are building a community of fanatical customers, and we do that by providing outstanding customer experience to everyone. everything we do has our clients in the center of it - from the way we design our products to how we handle every customer interaction. we are building meaningful relationships with each of our clients, and that's why millions of latin americans love us. responsibilities - passion for customer service and operations, dedicated to delivering exceptional customer experiences. - quick learner with a strong desire to take ownership of responsibilities independently. - contributes to the growth of the xpeer chapter through strategic projects aligned with the chapter roadmap. - develops and mentors xpeers to become future leaders. - strong focus on people management, team development, and leadership. - proactive, self-driven, and takes initiative without waiting for instructions. - hands-on approach, willing to take on tasks beyond the defined scope when necessary. - provides proactive and constructive feedback on products, tools, customer insights, and communication. - adaptable to sudden changes, including shifting tasks, working hours, and uncertain situations. - strong cultural fit with nubank, demonstrating high ...


(NU-784) | MODERADOR DE CONTENIDO TRILINGUE (PORTUGUES/INGLES B2)

Estamos en búsqueda del mejor talento para formar parte de nuestro equipo moderador de contenido trilingüe con funciones ¿qué ofrecemos? ?? función principal: revisar contenido en diferentes redes sociales y determinar si cumple con las políticas del país designado. beneficios: ?? contrato: a término indefinido. ?? horarios: 40 horas a la semana en turnos de 6:00am a 3:00pm; 1:00pm a 10:00pm ; 10:00pm a 7:00am descansa 2 días a la semana; el primer mes de entrenamiento de lunes a viernes: 8:00 am a 5:00 pm. ?? salario y bonos: $2.904.000 base + variable del 15% del salario, asegurada durante los 3 primeros meses, es decir, más de 400.000 adicionales al salario. ?? requisitos: nivel de inglés b2; portugués: b2 ?? ubicación: sede presencial en connecta, av calle 26 #92-32 (frente al portal dorado).m....


PRODUCT MANAGER II, ESSENTIALS

Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world’s largest digital financial services platforms, serving 85 million customers across brazil, mexico, and colombia. as one of the leading technology companies in the world, nu leverages proprietary technologies and innovative business practices to create new financial solutions and experiences for individuals and smes that are simple, intuitive, convenient, low-cost, empowering, and human. guided by its mission, nu is fostering access to financial services across latin america . about the role as a product manager at nubank, you'll be on the front lines of building products, features, and improvements critical to the success of our products. your job will be to ensure we build and deliver the right solutions to our customers. you'll face the challenge to leverage the best of two worlds: leveraging global products and features while keeping the flexibility to adapt them to the local context of colombia. you’ll be asked to deeply understand local customers' needs and decide what to prioritize you'll be fundamental in coordinating and understanding the technical difficulties inherent in this process, ensuring solidity and scalability. you'll be responsible for bridging the gap between our product operations team and the engineering team, by understanding business needs, impact and prioritizing initiatives building solutions with the team to achieve main business objectives and solve the needs of our customers ensuring the spee...


REGULATORY SOLUTIONS ANALYST AML OPS

Join to apply for the regulatory solutions analyst aml ops role at nu colombia 9 hours ago be among the first 25 applicants join to apply for the regulatory solutions analyst aml ops role at nu colombia get ai-powered advice on this job and more exclusive features. about us
nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world’s largest digital banking platforms, serving millions of customers across brazil, mexico, and colombia. for more information, visit our institutional page https://international.nubank.com.br/careers/ about us
nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world’s largest digital banking platforms, serving millions of customers across brazil, mexico, and colombia. for more information, visit our institutional page https://international.nubank.com.br/careers/ our regulatory solutions team
requirements
our mission is to support nu’s sustainable growth, ensuring the aml process and regulatory routines are in compliance with local and international regulatory requirements, challenging the status quo through: promoting the best customer experience to our fanatic customers, ensuring a high-quality standard of client data, as well as its regulatory adherence; execute aml operational routines including but not limited to kyc, peps, sanctions, enhanced due diligence, fatca/crs (kyc ops team), transactional analysis (aml ops team),...


PRODUCT MANAGER II, ESSENTIALS - [G275]

Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world’s largest digital financial services platforms, serving 85 million customers across brazil, mexico, and colombia. as one of the leading technology companies in the world, nu leverages proprietary technologies and innovative business practices to create new financial solutions and experiences for individuals and smes that are simple, intuitive, convenient, low-cost, empowering, and human. guided by its mission, nu is fostering access to financial services across latin america. about the role - as a product manager at nubank, you'll be on the front lines of building products, features, and improvements critical to the success of our products. your job will be to ensure we build and deliver the right solutions to our customers. - you'll face the challenge to leverage the best of two worlds: leveraging global products and features while keeping the flexibility to adapt them to the local context of colombia. - you’ll be asked to deeply understand local customers' needs and decide what to prioritize - you'll be fundamental in coordinating and understanding the technical difficulties inherent in this process, ensuring solidity and scalability. you'll be responsible for - bridging the gap between our product operations team and the engineering team, by understanding business needs, impact and prioritizing initiatives - building solutions with the team to achieve main business objectives and solve the needs of our custome...


REGULATORY SOLUTIONS ANALYST AML OPS COLOMBIA, BOGOTA

Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world’s largest digital banking platforms, serving millions of customers across brazil, mexico, and c...


MARKET & LIQUIDITY RISK SENIOR ANALYST COLOMBIA, BOGOTA

Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world’s largest digital banking platforms, serving millions of customers across brazil, mexico, and c...


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