Customer success manager (independent contractor, remote – saas / life sciences) location: latam | hours: overlap with u.s. time zones required larvol provides competitive intelligence and predictive insights for global pharma companies. as we continue to grow, we’re looking for a proactive, relationship-driven customer success manager (csm) to help our customers get lasting value from our data platforms and predictive tools. the opportunity this is not a support or sales role — it’s a strategic partner position. we're seeking a customer success manager who is a master at getting on a customer's calendar and staying there. we need someone who excels at building trust and creating relationships so valuable that customers look forward to your check-ins. success in this role is about proactive engagement—consistently securing meetings, surfacing evolving needs, and translating feedback into real value. if you're a natural at initiating meaningful conversations and cultivating lasting connections, you’ll thrive here. what you’ll do own the customer calendar. your core responsibility is to proactively schedule and lead regular strategic conversations—not to pitch, but to listen, learn, and support. act as a trusted partner to pharma customers, maintaining regular touchpoints and a clear understanding of their strategic goals lead or support onboarding and training sessions to drive early product adoption identify customer pain points and evolving priorities to inform ongoing engagement share insights and feedback from the customers with internal teams to guide product de...
Join to apply for the sales development representative role at larvol join to apply for the sales development representative role at larvol get ai-powered advice on this job and more exclusive features. direct message the job poster from larvol global head of hr | larvol (building onco) | 19+ years of exp. | hr transformational leader | saas, aviation, hospitality & manufacturing | certified… larvol provides competitive intelligence and predictive insights for global pharma and biotech companies. as we expand our footprint, we’re looking for driven sdrs who thrive on outbound prospecting and want to launch or grow their career in life sciences saas sales. the opportunity we’re looking for a sales development representative (sdr) to help grow larvol’s presence in the pharma/life sciences market by generating and qualifying leads for our sales team through strategic outreach. this role is ideal for someone who is relentless about outreach, digitally fluent, and confident, initiating conversations with decision-makers - generating their own leads. what you’ll do build targeted prospect lists in pharma and biotech segments conduct personalized outreach via linkedin, email and other sources to spark interest and generate qualified leads book qualified meetings for account executives collaborate on messaging and campaign execution with marketing track activity, leads, and outcomes in salesforce and other tools stay informed on industry trends and competitor activity what you bring 1–3 years of sales experience, ideally in saas or life sciences confidence in cold outreach and obje...
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