[ALF213] | REPRESENTANTE DE SERVICIO AL CLIENTE (MEDIO TIEMPO)

Tiempo medio

Descripción de la empresa ayudamos a las empresas a expandirse de manera sencilla conectándolas con el mejor talento de latam. a través de nuestro modelo talent-as-a-service, nos encargamos de todo el proceso de contratación, onboarding y gestión, asegurando una adquisición de talento rápida, eficiente y en cumplimiento con las normativas. descripción del puesto el rol de customer service representative jr (medio tiempo) es ideal para profesionales apasionados por ofrecer un servicio excepcional y mantener altos estándares de calidad en un entorno dinámico. el candidato ideal tendrá excelentes habilidades de comunicación, atención al detalle y la capacidad de manejar interacciones con clientes de forma efectiva. experiencia previa en la industria de seguros es un plus, pero lo más importante son las habilidades en servicio al cliente y tareas administrativas.responsabilidades gestión de llamadas - atender llamadas entrantes en inglés y español. - redirigir llamadas al departamento correspondiente. gestión de pagos de pólizas - contactar clientes diariamente (correo, mensajes de texto y teléfono) para cobrar pagos vencidos. - procesar pagos de pólizas de seguros personales y comerciales. - registrar notas detalladas de cada interacción con clientes. seguimiento de documentación - revisar reportes diarios para identificar documentación o información pendiente. - contactar clientes para asegurar que completen sus requisitos a tiempo. apoyo en cotizaciones de pólizas - crear cotizaciones iniciales para pólizas de auto y transferirlas al área correspondiente. - regist...

ADMINISTRATIVE ASSISTANT - MEDICAL INDUSTRY - [G-145]

Commercial assistant remote, colombia position overview: detail-oriented and organized commercial assistant jr to support a u.s.-based sales and operations team. this fully remote position plays a key role in ensuring that client data and documents are accurate, complete, and ready for internal processing. your work will directly support quoting, underwriting, and the overall sales process. responsibilities: ● data entry & template preparation: receive and organize employee data from clients into standardized excel templates. this ensures internal teams have clean, usable information for quoting and analysis. ● identify and flag missing information: review files for gaps or inconsistencies (e.g., missing birthdates, zip codes, plan details) and compile clear, actionable lists for follow-up. ● data verification across sources: compare multiple documents (e.g., census files and invoices) to confirm alignment. flag any discrepancies for the sales team to resolve. ● sales team support: maintain clear, professional communication with sales representatives to clarify issues and request missing data. provide concise summaries to keep the process moving efficiently. ● template assistance (e.g., workers’ comp): help complete additional excel-based templates, such as workers' compensation summaries. use tools like pivot tables and basic formulas to process and organize data. ● document review: ensure that required supporting documents (such as insurance records or risk reports) are complete and meet submission standards before passing them to the next team. ● crm ...

JUNIOR DISPATCHER | ZY-319

Dispatcher jr remote location: medellín, colombia company brief: we empower businesses to expand effortlessly by connecting them with top-tier talent from latam. through our talent-as-a-service model, we handle the entire hiring, onboarding, and management process—ensuring fast, cost-effective, and compliant talent acquisition. position overview: the jr. dispatcher is responsible for coordinating and monitoring the efficient movement of goods and ensuring timely deliveries and optimal routing. this entry-level role supports the dispatch team by communicating with drivers, resolving scheduling issues, and maintaining accurate records. responsibilities: - dispatch local port drivers. - send updates to customers with screenshots of lack of appts on empty returns daily. - send port updates to customers accordingly. - check long-haul exports. - add exports to excel file and complete accordingly. - monitor long-haul drivers with port credentials closely. let them know where their box returns and upload dfs accordingly. - termpoint appointments. ensure that everything needed for the next day has an appt. - email apm in case there are no appts for lfds so they can extend accordingly. - yard check. twice a week. compare dfs vs 635. - ensure all moves in today’s long haul have chassis #. the report can be pulled off the long haul screen and checked in the afternoon. - trac report. metro movement. this report goes out twice a month. - local drivers’ payroll. will assign drivers soon. - other duties could be added as well depending on our needs qualifications: - 6+ months of ...

OR-071 - ADMINISTRATIVE ASSISTANT - MEDICAL INDUSTRY

Commercial assistant remote, colombia position overview: detail-oriented and organized commercial assistant jr to support a u.s.-based sales and operations team. this fully remote position plays a key role in ensuring that client data and documents are accurate, complete, and ready for internal processing. your work will directly support quoting, underwriting, and the overall sales process. responsibilities: ● data entry & template preparation: receive and organize employee data from clients into standardized excel templates. this ensures internal teams have clean, usable information for quoting and analysis. ● identify and flag missing information: review files for gaps or inconsistencies (e.g., missing birthdates, zip codes, plan details) and compile clear, actionable lists for follow-up. ● data verification across sources: compare multiple documents (e.g., census files and invoices) to confirm alignment. flag any discrepancies for the sales team to resolve. ● sales team support: maintain clear, professional communication with sales representatives to clarify issues and request missing data. provide concise summaries to keep the process moving efficiently. ● template assistance (e.g., workers’ comp): help complete additional excel-based templates, such as workers' compensation summaries. use tools like pivot tables and basic formulas to process and organize data. ● document review: ensure that required supporting documents (such as insurance records or risk reports) are complete and meet submission standards before passing them to the next team. ● crm updates ...