Job summary the staff accountant position reports to the accounting supervisor. the position performs various senior and mid-level accounting tasks on a daily and monthly basis, including processing of journal entries, support to the month-end close, key account reconciliations, bank reconciliations, and support to the reporting package. the following is a high-level overview of the activities to be performed for thisfunction. the staff accountant will assist in ensuring timely and accurate financial reporting and compliance with generally accepted accounting principles (gaap-ifrs) and other regulatory requirements. responsibilities maintain the general ledger by recording transactions, ensuring accuracy and completeness, andreconciling accounts. assist in preparing financial statements, including balance sheets, income statements, and cashflow statements, ensuring accuracy and completeness. support the month-end and year-end close processes by preparing journal entries andreconciling accounts. assist in maintaining and updating accounting policies, procedures, and controls to ensurecompliance with gaap ifrs-and other regulatory requirements. participate in special projects, such as audits, budgeting, and forecasting, as assigned bymanagement. respond to inquiries from other departments and external parties regarding accounting-relatedmatters. support the accounting team with other duties as needed. skills and experience general requirements bachelor's degree in accounting career. 3+ years of experience in accounting or finance. knowledge of gaap and ifrs and other accounti...
Job summary the network engineer sr. is responsible for providing technical leadership, administering and supporting client network environments according to best practices, ensuring high network availability and performance. in this role you will be responsible for solutioning, automating, resolving escalated service issues, mentoring junior engineers, engineering and implementing complex changes and overseeing efficient operations management. responsibilities provide l3 troubleshooting escalated support issues related to datacenter and server operations. design and define operating runbooks to maintain network performance and reliability. coach and support other engineers to resolve issues efficiently. perform a root cause analysis to maintain the quality and efficiency standards. assist in delivering new client migrations and complex projects. lead the implementation and maintenance of cloud and on-premises network solutions. offer recommendations to enhance client network environments and technologies. support sales team in solutioning opportunities through customer meetings and executive presentations. manage complex technical problems and ensure compliance of auxis operating processes. provide monthly analytics report on team performance and capacity. oversee the execution of technical training programs for the team. maintain awareness of current and emerging technologies relevant to networking and related operations. make recommendations for performance improvements and automation to enhance operations. skills and experience experience: 6+ years of experience in rela...
The customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. responsibilities answer customer calls regarding client services (passports and visas). meet all agent kpis including call efficiency, quality, quantity, and nps customer satisfaction scores. treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. walk customers through the process and educate them on the requirements. educate customers on timeframes and checklist processes, outlining key components to ensure timely release of passports. resolve customer concerns through a one call resolution approach. listen carefully to our customers to ensure appropriate responses. tactfully handle upset customers with empathy. mirror service offerings to travel needs – offer upgrades/downgrades appropriately. communicate with customers inside and/or outside the company where considerable resourcefulness, tact, and procedural knowledge are required. input all concerns or suggestions for company follow-up, as well as survey responses. adhere to department guidelines when servicing our customers. complete the necessary follow-up actions to notify the appropriate departments of problems that could impact customer satisfaction. notify management of problems or trends and provide feedback both via email and noting customer accounts. transfer calls to...
Job summary are you a detail-oriented professional with a passion for benefits analysis and problem-solving? join our dynamic team as a senior benefits analyst (tier 2) and play a key role in ensuring the accuracy and integrity of our benefits processes. we’re a team that values collaboration, innovation, and continuous improvement. if you're ready to take your benefits expertise to the next level and make a meaningful impact, we’d love to hear from you! about the role as a senior benefits analyst (tier 2), you’ll be hands-on in analyzing and resolving benefit-related variances. you’ll collaborate closely with benefit carriers and internal teams to ensure timely and accurate resolutions, helping us minimize financial discrepancies and deliver exceptional service. responsibilities investigate and resolve benefit variances documented in our crm system (client space) build and maintain strong relationships with benefit carriers for efficient issue resolution collaborate with benefits accounting and operations teams to ensure seamless communication own the resolution process for benefit reconciliation discrepancies conduct detailed audits of benefit plans as needed recommend process improvements to management maintain accurate documentation in line with records retention policies skills and experience qualifications bachelor’s degree preferred (or equivalent experience) 2+ years in a benefits-related role, with experience supporting u.s.-based clients prior experience in a peo environment, especially in benefits or accounting, is a plus skills & competencies advanced level of e...
Job summary we are looking for a motivated and detail-oriented junior sourcer to join our talent acquisition team in colombia. this is a great opportunity for someone beginning their career in human resources—especially students or recent graduates from sena in areas such as human resources, business administration, psychology, or data analysis. in this role, you will play a key part in identifying and engaging potential candidates, supporting the recruitment process, and contributing to the growth of our teams across the organization. responsibilities source candidates using platforms like linkedin, job boards, and internal databases. conduct initial candidate screenings to evaluate interest and availability. maintain and update candidate pipelines in the applicant tracking system (ats). collaborate with recruiters to understand hiring needs and align sourcing strategies. schedule interviews and manage candidate communications. assist in preparing recruitment reports and handling administrative tasks. support recruitment events, job fairs, and initiatives with sena. skills and experience active sena student or recent graduate in human resources, business administration, psychology, or related fields. english level: a2 (basic – able to hold simple conversations). genuine interest in building a career in talent acquisition. strong communication, organization, and interpersonal skills. basic knowledge of microsoft office and excel. proactive, curious, and eager to learn. availability to work from the office twice a week (hybrid schedule, days defined by the team). about auxis...
Direct message the job poster from auxis as soc supervisor, i lead day-to-day security operations center (soc) activities in alignment with corporate security goals and industry frameworks such as nist csf , mitre att&ck , and itil . my role ensures that analysts and team leads are equipped with the right tools, processes, and documentation to effectively detect, investigate, and respond to cyber threats—maintaining strong sla/kpi performance and high customer satisfaction. provide strategic and operational leadership to a multidisciplinary soc team delivering 24/7 threat monitoring , incident response , and cyber defense . align soc capabilities with business goals and frameworks (nist, mitre, itil). lead and manage incident response , acting as incident manager for major outages. oversee real-time security event monitoring using siem tools (e.g., ms sentinel, wazuh). drive automation , playbook optimization, and process standardization. collaborate with it ops, service desk, engineering, and vendors to expedite issue resolution. maintain and enhance documentation (sops, incident reports, threat metrics). serve as liaison with internal stakeholders and external clients on soc performance and risk posture. manage performance reviews, hiring, mentoring, and goal tracking for team members. experience: 4+ years in soc, noc, or related security roles. 3+ years supervising or managing security teams (5+ members). strong background in incident handling, threat detection, and siem operations. hands-on experience with windows server , azure , aws , and active directory . certificat...
Job summary for this role, we are seeking a highly motivated and skilled senior/principal support engineer (dba & etl) to join our team. this role is critical not only for responding to and resolving high-priority data alerts, but also for proactively identifying and addressing root causes to improve stability across both etl processes and our database environments. in addition to triaging and escalating issues to minimize downtime, this position will also contribute to high value workstreams that directly support key business initiatives. the ideal candidate brings a strong foundation in database administration with experience around etl development, along with excellent communication and problem-solving skills. responsibilities lead and oversee support of database platforms (sql server, redshift, rds, azure) while delivering high-impact etl engineering workstreams that deliver meaningful business value. proactively monitor alerting systems (sql sentry, cloudwatch, xmatters, solarwinds) to detect and assess etl and database performance anomalies. lead response efforts to production issues, using both documentation and judgement to come to a solution that will appropriately resolve the issue. lead by example and help mentor others. perform critical database administration tasks, such as job monitoring, backup verification, disk space analysis, access management, and activity audits with minimal supervision. lead troubleshooting around aws services used around dba and engineering with a solid working knowledge of redshift and rds. apply sql (primary) and python (nice to have...
Job summary the okta support engineer has deep expertise in identity and access management (iam), specializing in okta’s identity cloud platform. skilled in troubleshooting complex authentication issues, configuring sso and mfa, managing user lifecycle integrations, and enforcing security policies. proven ability to support enterprise environments, provide technical guidance, and collaborate with it and security teams to ensure secure, seamless access across applications and infrastructure. responsibilities design, configure, and maintain okta universal directory, sso, mfa, and lifecycle management solutions. implement and manage identity lifecycle workflows (provisioning, de-provisioning, group rules, etc.). integrate okta with saas, on-premise, and custom applications via saml, oidc, scim, or api. maintain and optimize okta policies, including adaptive mfa, device trust, and conditional access. work closely with security and compliance teams to align okta configurations with organizational policies and industry best practices. automate user onboarding/offboarding and role-based access using tools like workflows, okta hooks, or custom scripts. monitor and troubleshoot authentication issues, including incident response support. stay up-to-date with okta product updates and iam security trends. document configurations, processes, and procedures, and provide user training when needed. skills and experience required: 3+ years of hands-on experience with okta administration and engineering. strong understanding of identity protocols (saml 2.0, oauth 2.0, oidc, scim). experience...
Job summary a proficient atlassian administrator with strong expertise in managing and optimizing jira (some confluence) in complex enterprise environments. skilled in workflow customization, permission schemes, automation rules, plugin management, and system integrations. experienced in supporting agile teams, ensuring platform performance, enforcing governance, and delivering user training and documentation. proven ability to collaborate with cross-functional teams to align tools with business processes and improve operational efficiency. responsibilities administer and support jira software, jira service management, and confluence across multiple projects and teams. design, configure, and maintain custom workflows, screens, fields, and permissions in jira. manage jira user permissions, project roles, and group memberships. develop and maintain dashboards, filters, and reports to meet stakeholder needs. evaluate and implement jira plugins/add-ons and integrations with third-party tools. collaborate with cross-functional teams to gather requirements and translate them into effective jira solutions. perform routine audits, system maintenance, and upgrades. provide user support and training on atlassian tools. ensure adherence to best practices and maintain system documentation. monitor and resolve performance or functional issues related to the atlassian platform. skills and experience required: 2+ years of hands-on experience administering jira and confluence in a professional environment. strong understanding of jira configuration elements: workflows, custom fields, permi...
Job summary as a data analyst, you’ll play a critical role in connecting the dots between our operations and business results. you will go beyond the data, to ask meaningful questions about what that data means for the performance and health of our business, helping leaders to make data-informed decisions about our operational business processes. this role offers a unique opportunity to blend strategic thinking with hands-on execution, requiring business orientation, tech-savvy, and strong communication skills. you’ll drive consistency and collaboration across gbs and it in all aspects of operational data and analytics. you will be a key member of the team building, implementing, and maintaining the infrastructure needed to help leaders answer key questions about our business, priorities, and people. this role allows you to influence how efficient the operational environment is and needs someone with an internal drive, who is always looking for ways to innovate. responsibilities ● partner with business leaders to establish a robust framework for data collection, analysis, and reporting. ● provide insights into key talent metrics: collaborate and develop a set of operational performance indicators to analyze and interpret data to identify trends, pinpoint issues, and forecast potential challenges or opportunities related to the gbs processes and workflows. ● ensure data integrity: maintain data accuracy and implement data governance practices. ● collaborate cross-functionally: partner with team members to support data-informed decision-making processes. ● create and maintain...
Job summary the cash app clerk reports directly to the accounts receivable supervisor. the cash application function consists of clerical and administrative services to ensure the accurate, timely and efficient posting and reconciliation of cash and non-cash payments to customer accounts. responsibilities oversee and execute the daily cash application process, ensuring accurate and timely recording of incoming payments across multiple channels, including checks, electronic funds transfers, and credit card payments. review and verify payment documentation, such as remittance advice, invoices, and bank statements, to allocate funds accurately to customer accounts. mentor a team of cash application clerks, providing guidance, training, and support to ensure efficient and accurate processing of transactions. perform complex reconciliations of cash receipts, identifying and resolving discrepancies or variances in a timely manner. collaborate with internal departments, such as accounts receivable, to address paymentrelated inquiries, resolve issues, and provide exceptional customer service. conduct regular audits of cash application processes to identify areas for improvement, implement best practices, and ensure compliance with company policies and procedures. monitor and manage unapplied cash balances, actively working to resolve outstanding items and minimize the risk of misallocations. prepare and present comprehensive reports on cash application activities, including cash receipts, unapplied cash, and reconciliation status, to management and stakeholders. stay updated on ind...
Job summary the individual will serve as the main point of contact with senior executives of clients as well as institutions of the colombian government aimed at developing the activity of service centers in the country, networking and technology trends. also, will be responsible for leading the establishment of the business process outsourcing (“bpo”) operations for assigned clients, both existing operations as well as newly migrated accounts. responsibilities including working with the migration team on the transition of bpo functions from new clients to auxis’ colombia service center for multiple locations (bogotá, barranquilla, medellin), as well as supporting the to-be process design, organizational design, technology deployment to support these operations. duties also include managing the full range of day-to-day bpo services and operations, primarily focusing on a range of back office services, including accounting, accounts payable, accounts receivable, treasury and other related functions. this position will likely require travel to auxis or client sites that are located outside of colombia. responsibilities ongoing bpo management provide ongoing guidance and oversight on business process and operational best practices, key performance indicators, market and industry trends and other performance and cost drivers related to in scope processes. serve as interface to client management on all related operational matters. maintain regular communication with auxis executive and bpo management on all client activities, performance, issues, risks and sla and regulatory com...
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