REGIONAL CLIENT MANAGEMENT EXECUTIVE

Full time Tiempo completo

Amex gbt is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. we’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. the latam client management executive will be passionate about driving client satisfaction, ensuring initiatives are delivered as well as maintaining and developing the client relationship as well as identifying and delivering new opportunities. this role requires a solid understanding of the travel industry and understands amex gbt’s products and solutions as well as a strong operational background. the client management executive role is to grow and increase the non-transactional revenue through a combination of outstanding relationship management and consultative sales skills and develop a sophisticated ability to synthesize client needs and identify innovative solutions. what you’ll do developing an in-depth understanding of key business drivers, organizational culture, and the driven position of the client. lead business planning, quarterly and annual reviews proactively recognize risks, identify an action plan and coordinate mitigation actions with traveler care leaders maintain and share industry knowledge with client, especially key themes such as balanced travel, responsible travel and ndc maintain and increase client web of influence ensure service delivery is as per contract, through important metric and sla measurement growing profitability by proactively identifying new opportunities and deli...