The director of operations serves as the central voice from operations on issues regarding optimal operational efficiency as related to policy and standards strategy, training and meeting client service initiatives within an operations environment. the director of operations is a key member of the operations team that is dedicated to a customer focus work environment. the director thrives when working on high profile, detail-oriented projects that result in concrete outputs or outcomes. the director also enjoys interacting daily with people at different levels in the organization, influencing others without authority and is an effective leader whose personal values are in line with api’s company culture. the director of operations reports to the vp account management/operations. essential functions reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. lead, grow and manage a team of operations to ensure the correct process, client focus, and communication is conveyed to create exemplary performance for the client. develops people within the team and across capabilities by coaching, identifying areas for growth, celebrating successes, managing promotion process, keeping an open dialogue with your team, identifying training opportunities. consistently provides team members guidance, goal setting and performance feedback on a regular basis. design, implement, and monitor quality training programs within operations. responsible for the development and implementation of policy and standards for the operations depart...
Essential functions - the operations analysts act to meet and not impact or minimize the impact on the customer as to changes or extra demands; - they are responsible for the operation as a whole, from the monitoring of the systems as well as phone calls, e-mails and messages from various sources and means that we receive and any other necessary tools, always with focus and agility; must report to the leader any item that may affect the operation; - always analyze the best way to solve various problems related or not to the operation operation itself; - communication has to be clear and constant, aiming at the good of the internal and external information; - they have a scale of daily activities, so that they can be directed in which activity they must prioritize; - they are in charge of maintaining fluidity and continuous information for the next work shift; - any other task requested by the hierarchical superior, as long as they are not excessively rigorous or any other task requested by the supervisor, as long as they do not contain excessive rigor or are beyond their strengths. competencies - problem solving/analysis - results driven - managing processes - communication proficiency - planning analysis - customer service relationship management - crew allocation - network optimization - resource allocation required education and experience - minimum 1 year in operations or airline crew scheduling experience is preferred - bachelor's degree from an accredited college or university (minimum on going) - hotel or airline background will be an asset ...
The account manager communicates directly with the client and will actively manage existing client relationships with our airline, cruise line and hotel and ground transportation partners while focusing on the best interests of our clients and api at all times. essential functions reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - oversee the direction of existing api accounts with the goal of maximizing prevailing relationships to expand market/wallet share versus pre assigned revenue quota. - execute hotel contract negotiations on behalf of the airline, contract renewals, and addendums. keen ability to negotiate mutually beneficial contract terms and conditions. - assist with the sourcing of destinations by initiating the rfp process and being sensitive to supplier relationships. - strategic planning and organizing in order to maximize api revenue, as well as client savings goals; including but not limited to sourcing timelines for expiring contracts and contract renewals. - monitor market conditions in each serviced destination to ensure the best rates, amenities and contract terms are maintained throughout the hotel contract. - conduct risk management for each destination the client services to proactively manage any potential risks to the contract based on changes to that hotel or market and negotiate terms that will positively impact our client. - proactively pursue and maintain, at all times, the best hotel relationships where the client has contracted. - conduct hotel site inspections domesti...
The director of operations serves as the central voice from operations on issues regarding optimal operational efficiency as related to policy and standards strategy, training and meeting client service initiatives within an operations environment. the director of operations is a key member of the operations team that is dedicated to a customer focus work environment. the director thrives when working on high profile, detail-oriented projects that result in concrete outputs or outcomes. the director also enjoys interacting daily with people at different levels in the organization, influencing others without authority and is an effective leader whose personal values are in line with api’s company culture. the director of operations reports to the vp account management/operations. essential functions reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - lead, grow and manage a team of operations to ensure the correct process, client focus, and communication is conveyed to create exemplary performance for the client. - develops people within the team and across capabilities by coaching, identifying areas for growth, celebrating successes, managing promotion process, keeping an open dialogue with your team, identifying training opportunities. - consistently provides team members guidance, goal setting and performance feedback on a regular basis. - design, implement, and monitor quality training programs within operations. - responsible for the development and implementation of policy and standards for the o...
The director of operations serves as the central voice from operations on issues regarding optimal operational efficiency as related to policy and standards strategy, training and meeting client service initiatives within an operations environment. the director of operations is a key member of the operations team that is dedicated to a customer focus work environment. the director thrives when working on high profile, detail-oriented projects that result in concrete outputs or outcomes. the director also enjoys interacting daily with people at different levels in the organization, influencing others without authority and is an effective leader whose personal values are in line with api’s company culture. the director of operations reports to the vp account management/operations. essential functions reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. lead, grow and manage a team of operations to ensure the correct process, client focus, and communication is conveyed to create exemplary performance for the client. develops people within the team and across capabilities by coaching, identifying areas for growth, celebrating successes, managing promotion process, keeping an open dialogue with your team, identifying training opportunities. consistently provides team members guidance, goal setting and performance feedback on a regular basis. design, implement, and monitor quality training programs within operations. responsible for the development and implementation of policy and standard...
Role mission we’re looking for a proactive and resourceful talent acquisition & engagement specialist to join our hr team. this role goes beyond traditional recruiting—it's about building meaningful connections, strengthening our employer brand, and creating a seamless experience for candidates and employees alike. if you’re passionate about identifying top talent, with a focus on sourcing high-performing sales professionals and cultivating long-term relationships, this is the opportunity for you! who are we? ultimate jet vacations is a boutique luxury travel agency that offers discerning travelers the world's most exclusive and luxurious accommodations at 5-star hotels & resorts. our travel advisors have the knowledge and expertise to create unforgettable experiences for our clients. we pride ourselves in our ability to problem solve, our attention to detail, our need for constant collaboration, and the level of product expertise we bring to our clients is unparalleled. we do not settle for less than excellence and we believe that when you love what you do, greatness comes naturally! key responsibilities: 1. full-cycle recruitment: own the recruitment process from sourcing to onboarding across all departments, hiring for various functions (sales, operations, corporate) and levels (junior to director), with a strong focus on the us market. international recruitment experience is a plus but not required. 2. sourcing & talent pipelines: proactively source and build a network of top candidates, ensuring a strong talent pipeline for both current and future needs ac...
Role mission we’re looking for a proactive and resourceful talent acquisition & engagement specialist to join our hr team. this role goes beyond traditional recruiting—it's about building meaningful connections, strengthening our employer brand, and creating a seamless experience for candidates and employees alike. if you’re passionate about identifying top talent, with a focus on sourcing high-performing sales professionals and cultivating long-term relationships, this is the opportunity for you! who are we? ultimate jet vacations is a boutique luxury travel agency that offers discerning travelers the world's most exclusive and luxurious accommodations at 5-star hotels & resorts. our travel advisors have the knowledge and expertise to create unforgettable experiences for our clients. we pride ourselves in our ability to problem solve, our attention to detail, our need for constant collaboration, and the level of product expertise we bring to our clients is unparalleled. we do not settle for less than excellence and we believe that when you love what you do, greatness comes naturally! key responsibilities: 1. full-cycle recruitment: own the recruitment process from sourcing to onboarding across all departments, hiring for various functions (sales, operations, corporate) and levels (junior to director), with a strong focus on the us market. international recruitment experience is a plus but not required. 2. sourcing & talent pipelines: proactively source and build a network of top candidates, ensuring a strong talent pipeline for both current and future needs across a...
This is a remote position. schedule: - 40 hours per week, 5 days per week - flexible schedule with availability across time zones when needed - client timezone: eastern time (miami-based) client overview join a dynamic and successful investment company based in the vibrant city of miami! this established firm operates at the intersection of global finance and luxury lifestyle, with leadership that maintains an international presence and travels frequently between multiple prestigious locations. the company values innovation, efficiency, and cutting-edge technology, creating an environment where proactive thinking and initiative are not just welcomed but essential. you’ll be supporting executives who appreciate quality, discretion, and excellence in all aspects of their business and personal operations. this is an exceptional opportunity for a seasoned executive assistant to provide comprehensive support to busy executives in a fast-paced, global investment environment. you’ll be the right-hand person managing both personal and business administrative functions, from complex international travel coordination to technology troubleshooting and vendor management. this role offers the perfect blend of traditional ea responsibilities with modern technology integration, allowing you to leverage ai tools and cutting-edge platforms while building meaningful relationships with high-level executives. the position provides significant autonomy and the opportunity to truly make a difference in streamlining operations for successful business leaders. responsibili...
Role mission we’re looking for a proactive and resourceful talent acquisition & engagement specialist to join our hr team. this role goes beyond traditional recruiting—it's about building meaningful connections, strengthening our employer brand, and creating a seamless experience for candidates and employees alike. if you’re passionate about identifying top talent, with a focus on sourcing high-performing sales professionals and cultivating long-term relationships, this is the opportunity for you! who are we? ultimate jet vacations is a boutique luxury travel agency that offers discerning travelers the world's most exclusive and luxurious accommodations at 5-star hotels & resorts. our travel advisors have the knowledge and expertise to create unforgettable experiences for our clients. we pride ourselves in our ability to problem solve, our attention to detail, our need for constant collaboration, and the level of product expertise we bring to our clients is unparalleled. we do not settle for less than excellence and we believe that when you love what you do, greatness comes naturally! key responsibilities: 1. full-cycle recruitment: own the recruitment process from sourcing to onboarding across all departments, hiring for various functions (sales, operations, corporate) and levels (junior to director), with a strong focus on the us market. international recruitment experience is a plus but not required. 2. sourcing & talent pipelines: proactively source and build a network of top candidates, ensuring a strong talent pipeline for both current and futur...
Job description this is a remote position. schedule: - 40 hours per week, 5 days per week - flexible schedule with availability across time zones when needed - client timezone: eastern time (miami-based) client overview join a dynamic and successful investment company based in the vibrant city of miami! this established firm operates at the intersection of global finance and luxury lifestyle, with leadership that maintains an international presence and travels frequently between multiple prestigious locations. the company values innovation, efficiency, and cutting-edge technology, creating an environment where proactive thinking and initiative are not just welcomed but essential. you’ll be supporting executives who appreciate quality, discretion, and excellence in all aspects of their business and personal operations. this is an exceptional opportunity for a seasoned executive assistant to provide comprehensive support to busy executives in a fast-paced, global investment environment. you’ll be the right-hand person managing both personal and business administrative functions, from complex international travel coordination to technology troubleshooting and vendor management. this role offers the perfect blend of traditional ea responsibilities with modern technology integration, allowing you to leverage ai tools and cutting-edge platforms while building meaningful relationships with high-level executives. the position provides significant autonomy and the opportunity to truly make a difference in streamlining operations for successful business leade...
Job description this is a remote position. schedule: - 40 hours per week, 5 days per week - flexible schedule with availability across time zones when needed - client timezone: eastern time (miami-based) client overview join a dynamic and successful investment company based in the vibrant city of miami! this established firm operates at the intersection of global finance and luxury lifestyle, with leadership that maintains an international presence and travels frequently between multiple prestigious locations. the company values innovation, efficiency, and cutting-edge technology, creating an environment where proactive thinking and initiative are not just welcomed but essential. you’ll be supporting executives who appreciate quality, discretion, and excellence in all aspects of their business and personal operations. this is an exceptional opportunity for a seasoned executive assistant to provide comprehensive support to busy executives in a fast-paced, global investment environment. you’ll be the right-hand person managing both personal and business administrative functions, from complex international travel coordination to technology troubleshooting and vendor management. this role offers the perfect blend of traditional ea responsibilities with modern technology integration, allowing you to leverage ai tools and cutting-edge platforms while building meaningful relationships with high-level executives. the position provides significant autonomy and the opportunity to truly make a difference in streamlining operations for successful business leade...
Role mission we’re looking for a proactive and resourceful talent acquisition & engagement specialist to join our hr team. this role goes beyond traditional recruiting—it's about building meaningful connections, strengthening our employer brand, and creating a seamless experience for candidates and employees alike. if you’re passionate about identifying top talent, with a focus on sourcing high-performing sales professionals and cultivating long-term relationships, this is the opportunity for you! who are we? ultimate jet vacations is a boutique luxury travel agency that offers discerning travelers the world's most exclusive and luxurious accommodations at 5-star hotels & resorts. our travel advisors have the knowledge and expertise to create unforgettable experiences for our clients. we pride ourselves in our ability to problem solve, our attention to detail, our need for constant collaboration, and the level of product expertise we bring to our clients is unparalleled. we do not settle for less than excellence and we believe that when you love what you do, greatness comes naturally! key responsibilities: full-cycle recruitment: own the recruitment process from sourcing to onboarding across all departments, hiring for various functions (sales, operations, corporate) and levels (junior to director), with a strong focus on the us market. international recruitment experience is a plus but not required. sourcing & talent pipelines: proactively source and build a network of top candidates, ensuring a strong talent pipeline for both current and future needs across all departmen...
The account manager communicates directly with the client and will actively manage existing client relationships with our airline, cruise line and hotel and ground transportation partners while focusing on the best interests of our clients and api at all times. essential functions reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. oversee the direction of existing api accounts with the goal of maximizing prevailing relationships to expand market/wallet share versus pre assigned revenue quota. execute hotel contract negotiations on behalf of the airline, contract renewals, and addendums. keen ability to negotiate mutually beneficial contract terms and conditions. assist with the sourcing of destinations by initiating the rfp process and being sensitive to supplier relationships. strategic planning and organizing in order to maximize api revenue, as well as client savings goals; including but not limited to sourcing timelines for expiring contracts and contract renewals. monitor market conditions in each serviced destination to ensure the best rates, amenities and contract terms are maintained throughout the hotel contract. conduct risk management for each destination the client services to proactively manage any potential risks to the contract based on changes to that hotel or market and negotiate terms that will positively impact our client. proactively pursue and maintain, at all times, the best hotel relationships where the client has contracted. conduct hotel site inspections domestically ...
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