What's the role management of the business operations of a region and/or country. management of internal and external strategic issues and opportunities. management of business operations initiatives through business intelligence (country management,...
Purpose & overall relevance for the organization: adidas shared services in bogotá delivers high quality services for customer service and invoice to cash, accounts payable, retail accounting, ecommerce accounting and other finance processes as well ...
Who you’ll work with at slalom, we co-create custom software, data, and cloud products with clients who are ready to accelerate their digital transformation. we're passionate about technology and its potential to create impactful digital products, experiences, and organizations. we’re excited to build the future with anyone willing to join us. slalom’s data architecture & engineering team focuses on injecting intelligence into products, engineering systems that support learning and insights, and creating innovative data products. our work includes: data engineering with streaming/real-time data solutions, modern data platforms, and data systems within products (e.g., database systems, graph databases, key-value stores, document databases, transactional systems) data visualization machine learning and artificial intelligence what you’ll do as a senior principal, you will design and deliver innovative solutions on cloud platforms like aws, azure, and google cloud, utilizing data warehouse tools, distributed processing engines, event streaming platforms, and other modern data technologies. you will work closely with clients and internal teams to shape projects and deliver solutions, including defining cloud data strategies and implementation roadmaps. you will also support business development activities, contribute to the community at slalom, and help drive new capabilities. we offer a flexible, hybrid work environment, especially as we build our team in colombia. what you’ll bring you should have a curious mindset, a passion for learning, and a willin...
Company overview didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. for more information, please visit: www.didiglobal.com/news #li-hybrid team overview we’re on the lookout for a creative, analytical and motivated person who wants to begin a career in the marketing team, by joining us as a passenger marketing intern for our spanish-speaking-latam business. you will join our marketing department at an exciting time. the company is growing rapidly and much of this growth is being driven by our marketing activity. you will be reporting to the passenger marketing lead and will be providing vital support in marketing analytics, reporting, campaign optimization, launch of new cities projects and social media campaigns coordina...
Job summary talento is launching its physical operations in colombia after four years of double-digit growth and more than 2,000 positions recruited across three continents, we are building our in-market team in colombia and establishing a global delivery center for white-collar recruiting. supporting diverse industries and functions, talento provides talent and organizational solutions across the americas and internationally powered by a disruptive, customer-obsessed model in the global $500b staffing & recruiting industry. we develop recruiting professionals into trusted human capital advisors. you'll gain the tools, resources, and experience to impact businesses strategically, while working with some of the most talented professionals in the industry. here, you'll help build a team that supports customers' strategic and tactical human capital needs while growing your own career. we're customer-obsessed advisors who build trust-based partnerships across high-growth, middle-market, and enterprise companies. we provide integrated solutions that deliver results. we're proud to be geeks for all things people what's in it for you? - professional and financial growth in a fast-scaling global company - exposure to innovative businesses and diverse industries - development opportunities in sourcing, recruiting, consulting, and leadership - a culture rooted in advancement, teamwork, responsibility, dependability, and meritocracy the role: manager, global recruiting center as manager, global recruiting center, you will: - lead, mentor, and develop a team of recruiters t...
Locations: colombia only (remote) come join us at odisea and work with some of the most exciting start-ups in the us in this role you will work with a trailblazing company in the realm of smart building technology, specializing in a saas-based connected platform that integrates hardware and software solutions to optimize building operations. renowned for its innovative approach to enhancing the performance and health of building systems, the company leverages cutting-edge iot technology, data analytics, and real-time insights to revolutionize energy management, operational efficiency, and cost reduction in the commercial and industrial real estate sectors. the role as a project manager - iot electrical engineer, you will play a pivotal role in ensuring the successful deployment and functionality of our operational intelligence platform for facilities. your expertise in project coordination, troubleshooting, and commissioning of building equipment will drive seamless integration and operation of our electrical, gas, and water meters and other devices. this role requires a proactive approach to project management, a commitment to maintaining high standards of quality, and the ability to communicate effectively with internal stakeholders and customers. responsibilities: project coordination - create a plan for conducting surveys utilizing third party contractors - supervise and coordinate site surveys execution - validate survey to ensure a complete survey is delivered with the required information - review initial project scope to ensure required equipment...
Purpose contributes to the overall success of the development of data assets/data models serving international banking analytics. the specialist for data engineering will be responsible for using established templates for collecting, managing, and converting raw data into information via data pipelines and data bases to be consumed for business intelligence and advanced analytics applications. ensures all activities conducted are following governing regulations, internal policies, and procedures. accountabilities · champions a customer-focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. · participate in data engineering and transformation design to ensure highly scalable, extensible, and performant solutions. · collaborates in the coordination of the international banking data engineering community; supporting training and onboarding of new users, and support the implementation of data assets across international teams · hands on development supporting data integration, analytics and for on-prem and later cloud environments, to generate scalable data assets across scotiabank international markets · functions as a member of an agile team and helps drive consistent development practices, tools usage, common components, and patterns. · collaborates and supports analytic teams to proactively build and improve existing operating models, increasing reliability and stability of data platforms for end users in accordance with stablished engineering practices and automation. · contribute to data delivery fo...
Shift days, hours and time zone: one week from monday - friday 10am - 8pm, one week from monday - tuesday & thursday - saturday (wednesdays and sundays off) 10am - 8pm. ahead) english required:b2+/c1 job description: we are seeking a professional customer service representative with patience, accountability, and a genuine passion for providing a quality customer experience. the csr is responsible for developing the relationships between our customers, service technicians, and operations. looking for problem solvers, who enjoy working independently and as a part of a team and are looking to start a career path! responsibilities: - provide excellent customer service to a network of clients for the largest family owned pest control company in the world. - answer inbound calls and make outbound calls (to schedule pest control service and to process payment for service). - assist in resolving customer issues. - perform data entry, generate and print reports and generate sales leads using various reports to initiate contact with customers/prospects and propose appropriate pest control services. skills and qualifications - hard and soft skills: - minimum 6 months experience in csr (must be) - excellent level of english, very fluent, with the slightest accent and a very friendly tone (must be). - excellent positive attitude, who can be pleasant, empathetic and polite to customers (must be). - excellent communication and interpersonal skills are needed, as well as emotional intelligence to deal with stressed customers. - proficient in microsoft office, typing at 40+ words pe...
Locations: colombia only (remote) come join us at odisea and work with some of the most exciting start-ups in the us in this role you will work with a trailblazing company in the realm of smart building technology, specializing in a saas-based connected platform that integrates hardware and software solutions to optimize building operations. renowned for its innovative approach to enhancing the performance and health of building systems, the company leverages cutting-edge iot technology, data analytics, and real-time insights to revolutionize energy management, operational efficiency, and cost reduction in the commercial and industrial real estate sectors. the role as a project manager - iot electrical engineer, you will play a pivotal role in ensuring the successful deployment and functionality of our operational intelligence platform for facilities. your expertise in project coordination, troubleshooting, and commissioning of building equipment will drive seamless integration and operation of our electrical, gas, and water meters and other devices. this role requires a proactive approach to project management, a commitment to maintaining high standards of quality, and the ability to communicate effectively with internal stakeholders and customers. responsibilities: project coordination - create a plan for conducting surveys utilizing third party contractors - supervise and coordinate site surveys execution - validate survey to ensure a complete survey is delivered with the required information - review initial project scope to ensure required equipment...
**description**: the professional services (proserve) team is seeking a skilled sr. delivery consultant - data analytics to join our team at amazon web services (aws). in this role, you'll work closely with customers to design, implement, and manage aws solutions that meet their technical requirements and business objectives. you'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. possessing a deep understanding of aws products and services, as a sr. delivery consultant - data analytics you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. you’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to aws. as trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. these professional services engagements will focus on customer solutions such as data and business intelligence, machine learning and batch/real-time data processing. key job responsibilities as an experienced technology professional, you will be responsible for: - help the customer to define and implement data architectures (data lake, lake house, data mesh, etc). engagements include short on-site projects proving ...
At netwitness, we empower organizations to detect, respond to, and neutralize cyber threats in real time. our cutting-edge security solutions provide deep visibility, advanced threat intelligence, and rapid incident response capabilities to help businesses stay ahead of evolving cyber threats. as a part of the team, you will analyze the customer’s business goals, needs and general business environment to design technical system answers and solutions. you will play an integral role in designing test plans for quality and performance suites. responsibilities: - design and develop automation and test suites for the following focus areas: psr (performance, longevity thresholds, limits and edge cases) sit (automate component/functional integration tests, end-to-end workflow and data flow automation) - design quality test cases and automate them using test automation tooling - raise and validate defects on regular basis as a part of a quality team - contribute to engineering improvements that are proactively driven by the team - prepare, review and evaluate software/storage test specifications for products and systems such as iops, performance speeds, etc. - contribute to the development and implementation of test strategies for complex software products and systems - improve automation coverage per release - be responsible for end-to-end application quality and maintenance activities - have the ability to drive the design and development & test - be self-driven and initiative taker, and a good communicator - assist in deploying and debugging customer simulated environments...
Id de la solicitud: 225751 gracias por tu interés en scotiatech, el nuevo e innovador centro tecnológico de scotiabank en bogotá. Únete a un equipo ganador que promueve la creatividad y la innovación en un entorno cambiante, donde siempre estamos comprometidos con el logro de resultados, en una cultura inclusiva, diversa y de alto desempeño. purpose contributes to the overall success of the development of data assets/data models serving international banking analytics. the specialist for data engineering will be responsible for using established templates for collecting, managing, and converting raw data into information via data pipelines and data bases to be consumed for business intelligence and advanced analytics applications. ensures all activities conducted are following governing regulations, internal policies, and procedures. accountabilities - champions a customer-focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. · participate in data engineering and transformation design to ensure highly scalable, extensible, and performant solutions. - collaborates in the coordination of the international banking data engineering community; supporting training and onboarding of new users, and support the implementation of data assets across international teams - hands on development supporting data integration, analytics and for on-prem and later cloud environments, to generate scalable data assets across scotiabank international markets - functions as a member of an agile team and helps drive consistent deve...
Primer empleo - requiere ingles b2 blackstone medical services is a leading company in the health sector with presence in the u.s. market for more than 10 years, focused mainly on the diagnosis of sleep apnea. our mentality and company culture emphasize camaraderie, seeking the well-being of our employees through rewarding growth opportunities. we're looking for the best of the best in the industry, passionate people who enjoy growth and tap into the best version of themselves. we're a team full of winners and we're looking to build on that, so if you identify with these qualities, we'd love to meet you! functions - solve problems. - answer queries. - provide product information. - provide shipping status - ensure customer satisfaction. - management of complaints and claims to improve the quality of service. requirements - we are looking for empathetic, multifaceted, passionate, autonomous people with a good conversational command of the english language (b2 onwards), that is, who can express their ideas clearly and assertively, as well as a high sense of integrity in their personal values. - time availability to work in person in the metropolitan area of medellín (sabaneta, antioquia). - no experience. - proficiency in using a computer and general office software tools. - it is important for us to have people with sufficient emotional intelligence and other soft skills, who are passionate about their personal goals and achievement oriented. what we offer - full-time position with competitive compensation - paid time off and personal wellness programs - opportunit...
Our purpose mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build asustainableeconomy where everyone can prosper. we support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. title and summary product senior specialistoverview the business and market insights (b&mi;) team is seeking a manager, regional product manager, to support our business intelligence (bi) business for latin america and the caribbean region. this role is accountable for consistently delivering revenue and margin targets for our bi solutions, including transactional data insights, non-transactional data insights and capability building platforms, across customer segments and go-to-market strategies throughout the region. role in this leadership position, you will: • lead development and continuous improvement of product packages to address recurring client needs, address mastercard regional priorities and ensure attainment of b&mi; revenue and margin targets • co-create and drive go-to-market strategies for priority products across each of our distribution channels including one-to-one sales, market-wide sales, network-linked sales, and partnership sales • drive engagement and usage of our business intelligence platforms by internal and external stakeholders • dissemin...
Improvado is an ai-powered, unified platform designed for marketing teams in medium to large-scale enterprises and agencies, who are looking to automate complex marketing intelligence and reporting to make decisions with ease. improvado gathers, organizes, and untangles marketing data to deliver instant insights through bi and ai, helping to eliminate complexity, delivering laser-focused insights to optimize budgets, enhance campaign efficiency and marketing roi. as a rapidly scaling series a startup that raised $34 million in funding, we're proud to partner with globally recognized brands such as asus, docker, activision, h&r; block, and many others. our diverse team of curious, open, and hard-working individuals is committed to cultivating a fast-paced, agile culture that values personal and professional growth. about the role we seek an accomplished engagement lead who will be instrumental in executing and leading a full spectrum of improvado professional services offerings. this role goes beyond facilitating; it demands a hands-on lead who can deliver projects independently, with substantive expertise in at least one of the following domains: solution design and architecture, data modeling, marketing, or bi (data visualization). success for the engagement lead is measured by the seamless execution of complex professional services projects, drawing upon deep subject matter expertise to drive value and influence project outcomes. you will have the opportunity to routinely engage with c-level client executives and work collaboratively with internal stakeholders ac...
We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 7,400 ci&ters; around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial intelligence is our reality. hi there, this is laura from ci&t;! i am a talent attracting analyst looking for a mid senior manual qa in colombia to join our dynamic team for an exciting project with our biggest client in the automotive industry based in the us. responsibilities: develop comprehensive test plans to verify product functionalities and ensure complete test coverage. execute manual and automated tests to identify defects and assess overall product performance. document and report bugs discovered during testing execution, ensuring a clear and detailed account for tracking. collaborate closely with developers to facilitate the resolution of identified issues, fostering a continuous improvement process. validate that customer requirements have been fully met through rigorous testing and analysis. ensure that the final product adheres to the quality standards established by the company, maintaining a high level of excellence. provide constructive feedback on both processes and product quality to enhance future testing efforts and overall project success. requirements for this challenge: advanced english level for communication with clients proven experience in planning, controlling, specifying, and executing web software tests. familiarity with api testing methodologies. previous experience with...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Job description descripción general del área: el área de business intelligence forma parte de la vicepresidencia de estrategia, marketing y customer experience. tiene como misión transformar datos en información estratégica para la toma de decisiones, generando valor a través de análisis de prospectos, clientes y productos, visualización de datos, segmentación, inteligencia comercial y analítica avanzada. esta área trabaja de forma transversal con equipos de la misma vicepresidencia como digital, go to market, crm, branding y cx, así como con otras áreas del negocio como producto, comercial, finanzas, consultoría, data y operaciones. propósito del cargo: generar insights de alto impacto que impulsen la estrategia comercial, de producto, marketing y experiencia del cliente, conectando la analítica con una visión de negocio integral. el rol será responsable de estructurar, analizar y presentar información clave para la toma de decisiones, mediante el desarrollo de modelos analíticos, dashboards ejecutivos y herramientas de gestión alineadas con los objetivos estratégicos. además, contribuirá a la automatización de procesos analíticos recurrentes para mejorar la eficiencia operativa y escalar la entrega de valor analítico en datacrédito experian. entregables: dashboards gerenciales, comerciales y operativos actualizados con kpis estratégicos del negocio. informes de desempeño de campañas, canales, segmentos e iniciativas comerciales. análisis del portafolio de productos, clientes y prospectos con foco en crecimiento y rentabilidad. modelos analíticos e insights accionables que...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Company description we are looking for a software engineer to join our expanding team in latin america region. you will be part of a global support team, providing customers' technical support related to our innovative niq activate product, and work with nielseniq customer success managers and other stakeholders to adequately troubleshoot and resolve customers inquiries and technical issues, as well as fulfil incoming requests such as users' setups and more. job description degree in computer science, engineering (or equivalent combination of skills and experience) 3-5 years working within a software engineering environment working under guidance identify process improvement opportunities and contribute to the implementation of proposed solutions. build solutions and services that mitigate security threats. collaborate well with other stakeholders when necessary to review specifications, understand and contribute to requirement/story identification/creation. interpret this information to build and document new features to appropriate standards. review and interpret system designs created by others. good understanding of software architecture, issues and design. good understanding of data and databases. familiarity and good experience with agile development methodologies and the complete product lifecycle from inception to delivery. excellent english language communication skills - both written and verbal. ability to communicate clearly with technical and non-technical people. qualifications working level experience with some or all the following key technologies: · php v7/8...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Purpose & overall relevance for the organization: adidas shared services in bogotá delivers high-quality services for customer service, invoice to cash, accounts payable, retail accounting, ecommerce accounting, and other finance processes, as well a...
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