Technical analyst remote. colombia. only cvs submitted in english will be considered. the opportunity: anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. our mission...
Realize your potential by joining the leading performance-driven advertising company! as site reliability engineer on the it production team in our tlv office, you’ll play a vital role in a high-scale, fast-changing production environment. you should...
Empresa de interventoria requiere el siguiente perfil urgente: *profesión: trabajadora social *experiência general: (4) años una vez expedida la tarjeta profesional *experiência especifica: 3 contratos como profesional en contratos de infraestructura civil para la construcción u optimización o rehabilitación o renovación o mejoramiento o reposición o intervención de acueductos o alcantarillados requerimiento: debe acreditar ( 1) año de experiência especifica en trabajo con comunidades y haber participado en (1) donde haya aplicado metodologías de participación comunitaria *funciones: redacción de informes tipo de puesto: tiempo completo sueldo: $1.300.000 al mes...
Job description summary supervises overall activities relating to nursing care. entity medical university hospital authority (muha) worker type employee worker sub-type regular cost center cc003715 col - general surgery (dmc) pay rate type hourly pay grade health-29 scheduled weekly hours 40 work shift job description job summary/purpose: supervises overall activities relating to nursing care. minimum training and education: a minimum of 3 years of clinical experience which is shown to be progressively responsible. demonstrated ability in leadership and basic management/supervisory skills. superior assessment and judgment skills essential. excellent clinical skills required with critical care experience preferred. graduate of an accredited school of nursing. msn with minimum of 6 months supervisory experience or bsn/diploma with 2 years nursing experience and minimum of 6 months supervisory experience, or adn with 2 years nursing experience with 1 year supervisory experience required. supervisory experience may be obtained through coursework in supervision/management or actual work experience. required licensure, certifications, registrations: current sc rn license in good standing required. bls & acls certification required. additional duties and responsibilities: physical requirements: ability to perform job functions while standing. (continuous) ability to perform job functions while sitting. (continuous) ability to perform job functions while walking. (continuous) ability to climb stairs. (infrequent) ability to work indoors. (c...
Se requiere abogado(a) con especialización en contratación estatal y tenga minimo 2 años de experiência después de la tarjeta profesional en contratación estatal, procesos licitatorios, en empresas de interventoría de obras civil o construcción. tipo de puesto: tiempo completo salario: $2.000.000 - $2.500.000 al mes...
Leader of a team of distribution representatives page is loaded leader of a team of distribution representatives apply locations mosquera, colombia time type full time posted on posted 30+ days ago job requisition id r-13675 role summary: leader of a team of distribution representatives across a sub-region. responsible for the associated sales activities of individuals within the sub-region. provide sales support for the assigned product and services portfolio. accountable for sales strategies, account planning, forecasting, and bookings growth associated with flowserve product and service portfolio within the sub-region. the preferred location of this individual would be near minneapolis to best support the territory and our distributors in wisconsin, minnesota, north dakota, and south dakota. responsibilities: translate flowserve vision into actionable strategies with clear objectives and deliverables for your organization develop working relationships throughout the partner organization based on trust liaison between distributors & flowserve sales management to coordinate coverage, channel decisions and fls strategies ensure partners are putting forth best effort & executing in the assigned territory for products, programs & relationships through ongoing evaluation & performance assessment utilizing the distributor sales plan process & ensure specific strategies are developed to meet growth goals collaborate with business development managers regarding strategies, opportunities & product development and/or acquisition ideas. ensure teams interact constructively with one ...
Purpose • contributes to the overall success of the pla operations unit in bogotá, colombia by ensuring that specific individual goals, plans, and initiatives are executed/delivered in support of the team's business strategies and objectives. ensures that all activities carried out comply with internal policies, procedures, and standards. • provides support to relationships with new and existing clients; the analyst will investigate and evaluate the relationship for potential financial, reputational, operational, and compliance risks, as well as activities that pose risks of money laundering or terrorist financing. • depending on the needs and assignments of global aml operations, the analyst may cover one or more of the activities described here, for canada or international banking, in areas such as enhanced due diligence unit, name screening, transaction monitoring, among others. accountabilities • conducts the review of more complex and "risk scored" alerts to either close them or escalate them for further review. when necessary, requests information from another business unit and collaborates when information is requested. • performs quality assurance (qa) reviews on the adjudication and preparation of alerts, ensuring that all relevant and supporting documentation is included in the case management system. • contributes to the overall performance of the triage team by ensuring the team meets the service level agreements (slas) as defined in the standard operating procedures (sop) and operational procedures (opc) of intake/triage in partnership with the...
Requisition id: 230753 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. purpose responsible for responding to and providing support and coaching for hr solutions inquiries (email, on demand and telephony) from internal and external partners (e.g. employees, dependents, retirees, candidates, vendors, and people managers, etc.) ensuring timely and accurate answers, either directly or through escalation. this role provides support to employees globally in line with global standard operating procedures (including escalation), desktop procedures and service level agreements(slas). accountabilities • champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge • provides effective and efficient responses to inquiries from internal and external, including employees, dependents, retirees, candidates, contingent workers, third party vendors, etc. regarding hr policies and procedures. • assesses and interprets the level of complexity of employee inquiries, providing coaching (e.g. low complexity er issues), answering directly or escalating to appropriate parties for resolution • acts in an advisory role by providing end-user support for those interacting with hr systems, resolving issues and promoting/guiding employees in the usage of self-service functionalities where possible • ensures positive and consistent experiences by striving for excellence in understanding client requests, stream...
We're not just another company – we're a team of driven individuals passionate about connecting businesses with top-tier international and home-based professionals. we're building something big here, aiming to be the largest recruitment and staffing firm in the united states for this specialized talent pool, and we're looking for someone who wants to be a part of that journey. our culture is built on five core values that guide everything we do: attack the day: we start each day prepared to conquer it. we focus on the one thing we can do today to make our work easier and propel the company forward. be incredible: we strive for excellence in everything we do. we're organized, efficient, and never settle for mediocrity. we go the extra mile, providing exceptional value at every turn. complete the job: we're doers. we get things done, even when it's tough. we make the extra effort, leveraging our experience, knowledge, skills, and resources to overcome any challenge. dream big: we have ambitious goals and we're not afraid to chase them. we embrace change and are passionate about growth, both personally and as a company. we operate as the company we aspire to be, always striving for more. excuse-free attitude: excuses have no place here. we believe in accountability and ownership. we own our mistakes and focus on finding solutions, not making excuses. this isn't just a job; it's an opportunity to join a dynamic team that's making an impact. we are seeking a data-driven and strategic marketing analyst to join our dynamic team. the marketing analyst will play a critical role in o...
Project management officer page is loaded project management officer apply locations remote - colombia remote - brazil remote - mexico remote - honduras remote - south africa time type full time posted on posted 19 days ago job requisition id r-102392 job duck is hiring a virtual project management officer we're not just another company – we're a team of driven individuals passionate about connecting businesses with top-tier international and home-based professionals. we're building something big here, aiming to be the largest recruitment and staffing firm in the united states for this specialized talent pool, and we're looking for someone who wants to be a part of that journey. our culture is built on five core values that guide everything we do: attack the day: we start each day prepared to conquer it. we focus on the one thing we can do today to make our work easier and propel the company forward. be incredible: we strive for excellence in everything we do. we're organized, efficient, and never settle for mediocrity. we go the extra mile, providing exceptional value at every turn. complete the job: we're doers. we get things done, even when it's tough. we make the extra effort, leveraging our experience, knowledge, skills, and resources to overcome any challenge. dream big: we have ambitious goals and we're not afraid to chase them. we embrace change and are passionate about growth, both personally and as a company. we operate as the company we aspire to be, always striving for more. excuse-free attitude: excuses have no place here. we believe in accountability and owner...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Requisition id: 230753thanks for your interest in scotiagbs, the best campus in bogota.join a purpose driven winning team, committed to results, in an inclusive and high-performing environment.purposeresponsible for responding to and providing support and coaching for hr solutions inquiries (email, on demand and telephony) from internal and external partners (e.g. employees, dependents, retirees, candidates, vendors, and people managers, etc.) ensuring timely and accurate answers, either directly or through escalation. this role provides support to employees globally in line with global standard operating procedures (including escalation), desktop procedures and service level agreements(slas).accountabilities• champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge• provides effective and efficient responses to inquiries from internal and external, including employees, dependents, retirees, candidates, contingent workers, third party vendors, etc. regarding hr policies and procedures.• assesses and interprets the level of complexity of employee inquiries, providing coaching (e.g. low complexity er issues), answering directly or escalating to appropriate parties for resolution• acts in an advisory role by providing end-user support for those interacting with hr systems, resolving issues and promoting/guiding employees in the usage of self-service functionalities where possible• ensures positive and consistent experiences by striving for excellence in understanding client requests, streamlining service...
Tech product manager (with software development background) contractor fulltime we’re looking for a hands-on technical product manager, someone who has worked as a developer, thinks like an engineer, and thrives in organizing people, scope and logic. if you’re tired of just running ceremonies and want to be part of the specs and business decisions, we want you. who are we? cloudnonic corp. is a digitally native software and cloud startup located in the kitchener/waterloo area in ontario, canada. we are a fully remote company with developers in canada and south america. our clients are spread all around the world, from europe to north america to south america. the variety of industries we work in fascinates us. from healthcare to the financial sector, construction, and manufacturing. we are passionate about understanding our clients’ fields to serve them with technology best while also learning about their business and their industry. we are big on ai and the cloud. it excites us to see how quickly an idea can be transformed into a global product and launched to millions thanks to the cloud. our services range from app and website development to any ai or cloud integration you can think of. another huge impact we have at cloudnonic is through technology consulting. we actively develop feasible, secure, cost-effective architectures for our non-technical clients and advise them in their tech stack. job description we are looking to expand our team with a positive-spirited person with spectacular project management and scrum skills. as a project manager, you have ...
Job brief data science, python, jupyter job description are you vigilant about your career? realmone definitely is! realmone was built on the principle that people matter first and foremost. we believe in providing a strong work/life balance by inves...
Join to apply for the case manager role at staffscout 1 day ago be among the first 25 applicants join to apply for the case manager role at staffscout get ai-powered advice on this job and more exclusive features. direct message the job poster from s...
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