Asesor en formación palabras clave: - agente de viajes - planeación de viajes - itinerarios a la medida - servicio post venta Únete a nuestro equipo como asesor en formación en servicios turisticos, donde sera parte integral del proceso de creación de experiencias inolvidables para nuestros clientes. le ofrecemos un ambiente dinámico y desafiante dentro de una empresa líder en el sector turístico, que valora el crecimiento profesional y personal de sus colaboradores. en este rol, serás responsable de brindar asesoría experta y personalizada, elaborando itinerarios únicos que se ajusten a las necesidades individuales o grupales de nuestros clientes. responsabilidades: - proporcionar asesoría profesional en la planeación de viajes. - elaborar itinerarios personalizados para turismo individual y grupal. - mantener relaciones activas con los clientes actuales y potenciales. - realizar seguimiento a las cotizaciones realizadas. - ofrecer un servicio post venta eficiente que garantice la fidelización. requerimientos: - experiencia mínima de 6 meses como agente de viajes. - conocimiento en planificación turística y elaboración de itinerarios. - habilidades destacadas en servicio al cliente. - preferible manejo de gds (amadeus, sabre, galileo o kiu) nivel de educación: - técnico sectores laborales: - hotelería y turismo - servicio al cliente y afines - ventas...
Position type: permanent location: bogota, colombia job family: finance about your business area/department: the bogota finance service center provides comprehensive financial support to all companies within the americas region. our services encompass treasury management, source-to-pay processes, precise accounting, efficient travel management, thorough contract fulfillment, accurate billing, and effective collections. summary of the role: in this role, you will manage a portfolio of key and strategic customer accounts to facilitate the recovery of outstanding debts from corporations and companies, ensuring timely payments, and maintaining positive customer relationships in this role you’ll: carry out dunning procedures by reviewing exclusion proposals, issuing dunning notices, and initiating service suspension, reactivation, or termination based on customer activity related to outstanding balances. respond to customer inquiries, providing invoice copies, contract details, and other documentation as needed to support timely payments, utilizing internal systems (e.g., sap). communicate with customers via phone and email to gather remittance details, reconcile payment discrepancies, and request corrective actions to reduce aging and support healthy cash flow. identify unapplied payments and recommend appropriate actions such as adjustments or refunds. partner with billing teams and other internal stakeholders to resolve customer-related issues that may delay payment. participate in discussions with account contacts and internal sales representatives to revi...
Job title network engineer sre about your business area/department: this role is part of a global network security engineering team dedicated to delivering secure, scalable, and automated network security solutions across cloud and on-prem environments. operating under a follow-the-sun model, the team ensures 24/7 support and collaboration across regions to maintain seamless security operations. summary of the role: as a network security site reliability engineer, you will play a key role in engineering, automating, and supporting network security solutions using palo alto cloud ngfw and native cloud security technologies. you will focus on operational excellence, automation, and reliability, collaborating with global peers to maintain secure and efficient network operations. in this role, you will: implement and support network security solutions in cloud and on-prem environments . engineer scalable firewall architectures (e.g., azure vm scale sets) with automation . develop and maintain automation using terraform, ansible, python, or golang . strengthen network security through continuous optimization and automation . diagnose and resolve complex network security incidents efficiently. work collaboratively within a global follow-the-sun support model . about you 5+ years of experience in network security, sre, or devops roles. strong expertise in network security, including firewalls, vpns, segmentation, and cloud security. advanced knowledge of palo alto ngfw (pan-os, panorama, vm-series) in hybrid environments. experience in public cloud networking (azure, gcp, or aws)....
Flying is easy, isn't it? you are used to catching planes to fly all around the world. check in, print your boarding passes, drop your bags, go through the security, then board the plane... it's no rocket science. is it really that simple? do you really know how it works behind the scenes? are you curious to know what it takes to be cleared to fly by the regulatory authorities? how the check-in agent will charge you for excess baggage or kindly waive the excess? have you ever wondered what happens when a flight is delayed or cancelled? how does the airline make sure that you get your connecting flight? this is a very complex business, always changing, where any mistake can severely damage the airline reputation and business, and where all airlines have their set of specificities that we need to accommodate. we are managing the world leading airline passenger servicing system - a system that provides check-in and boarding services to approximately 150 airlines and 1 billion passengers each year. we're looking for enthusiastic qa engineers to work with our developers and product analysts and help us to assurance the quality of the solutions and fixes delivered to our customers in our departure control system (dcs) product of customer management to address these. the role is based at our bogota development center. you will join the team that maintains the software that handles the complex logic to manage the baggage, ancillary, regulatory and all processes related to flights at the core of the amadeus dcs customer management application. summary of the role: as a qa your mi...
Senior service reliability engineer page is loaded senior service reliability engineer apply remote type hybrid locations bogota time type full time posted on posted 11 days ago time left to apply end date: july 31, 2025 (2 days left to apply) job requisition id r28102 job title senior service reliability engineer ** all cvs must be submitted in english** about the area/department: as part of amadeus hospitality, the main objective of the media division is to drive demand and boost client market shares by advertising their products in all the possible mediums and channels (web searches, web, social, gds, mobile). our customers are hotels who aim to attract more guests, cities or regions who want to attract more visitors as well as airlines who strive to attract more travelers. unlike many media agencies which only rely on third party software to run advertising campaigns, amadeus has created its own advertising platform praised by our customers, for handling unique use cases and allowing a more targeted approach. summary of the role: this platform was built as a microservices architecture , using all the recent technologies like go , scala , python , tensorflow , grpc , graphql , kafka , apache airflow , apache beam , redis , postgresql , deployed in 4 geographical regions across the globe, handling more than 200k transactions per second , relying on a pb-size data warehouse using google bigquery , and an innovative ai running 250k predictions per second, everything being hosted on gcp (google cloud platform). our infrastructure also follows the recent standards of the indu...
Candidates located outside the united states will be engaged under an independent contractor agreement. you will be responsible for managing your own social security and taxes in accordance with the regulations of your home country. please take this into consideration before applying. about ujv who are we? planning and managing a 5-star vacation from scratch requires expertise, cleverness, and a genuine passion for detail. that's what ujv is all about. ujv is a service-driven team of experts that work behind the scenes, engineering luxury travel experiences for advisors globally, so they can grow their business and fully satisfy their exclusive clients. we are the luxury travel advisor’s right hand. how? ujv is a team of travel experts that advises and supports luxury travel advisors worldwide. we work behind the scenes as allies of top luxury travel advisors, to offer a 5 star experience for their clients. we offer travel advisors the knowledge and tools needed to grow their business and better serve their exclusive clients. we offer an experience-centered service based on passion, expertise, integrity, and attention to detail. we are willing to do the hard work in order to see our clients shine. hours wednesday to sunday / 4:00pm - 1:00am est. role mission do you have a passion for customer service and luxury travel? if so, then you're a great fit for our client support associate position on our reservations sales team! you will assist with client inquiries, quoting and booking travel, and ensuring client satisfaction. responsibilities ...
Job title manager, service reliability engineering job title: manager, service reliability engineer position type: permanent location: bogotá, hybrid job family: service reliability engineer about your business area/department: navitaire, an amadeus company, is constantly trying to evolve the way the world thinks about travel. we are challenging industry norms by providing flexible systems on which our clients can deliver unequaled booking experiences. with more than 50 customers worldwide, including many of the world’s most successful hybrid and low-cost airlines. navitaire offers a unique opportunity to make a large impact in the world of travel. as a member of the technology group at navitaire you will work closely with the our support teams, architects and product owners, all solutions are in azure, to offer all cloud services in our products. summary of the role: in navitaire the service reliability engineers create a bridge between development and operations by applying a software engineering mindset to system administration topics. the manager will lead the team responsible for working on projects or day to day operational activities aimed to ensure the reliability. this person will work with engineers, assist with monitoring, maintenance, and problem resolution of production applications. the candidate must be able to provide prompt technology operations support in a high energy, fast-paced environment. with our sre team we are focusing to have our ideally efficiency in the main capabilities. common accountabilities: - manages a team of staff employe...
Job title collections analystexternal job advert job title: collections analyst position type: permanent location: bogota, colombia job family: finance about your business area/department: the bogota finance service center provides comprehensive financial support to all companies within the americas region. our services encompass treasury management, source-to-pay processes, precise accounting, efficient travel management, thorough contract fulfillment, accurate billing, and effective collections. summary of the role: in this role, you will manage a portfolio of key and strategic customer accounts to facilitate the recovery of outstanding debts from corporations and companies, ensuring timely payments, and maintaining positive customer relationships in this role you’ll: carry out dunning procedures by reviewing exclusion proposals, issuing dunning notices, and initiating service suspension, reactivation, or termination based on customer activity related to outstanding balances. respond to customer inquiries, providing invoice copies, contract details, and other documentation as needed to support timely payments, utilizing internal systems (e.g., sap). communicate with customers via phone and email to gather remittance details, reconcile payment discrepancies, and request corrective actions to reduce aging and support healthy cash flow. identify unapplied payments and recommend appropriate actions such as adjustments or refunds. partner with billing teams and other internal stakeholders to resolve customer-related issues that may delay payment. participate...
Job title collections sr. analyst job title: collections sr. analyst position type: permanent location: bogota, colombia job family: finance about your business area/department: the bogota finance service center provides comprehensive financial support to all companies within the americas region. our services encompass treasury management, source-to-pay processes, precise accounting, efficient travel management, thorough contract fulfillment, accurate billing, and effective collections. summary of the role: in this role, you will manage a portfolio of key and strategic customer accounts to facilitate the recovery of outstanding debts from corporations and companies, ensuring timely payments, and maintaining positive customer relationships in this role you’ll: carry out dunning procedures by reviewing exclusion proposals, issuing dunning notices, and initiating service suspension, reactivation, or termination based on customer activity related to outstanding balances. respond to customer inquiries, providing invoice copies, contract details, and other documentation as needed to support timely payments, utilizing internal systems (e.g., sap). communicate with customers via phone and email to gather remittance details, reconcile payment discrepancies, and request corrective actions to reduce aging and support healthy cash flow. identify unapplied payments and recommend appropriate actions such as adjustments or refunds. partner with billing teams and other internal stakeholders to resolve customer-related issues that may delay payment. participate in discussio...
Job title qa engineer about your business area/department: flying is easy, isn't it? you are used to catching planes to fly all around the world. check in, print your boarding passes, drop your bags, go through the security, then board the plane... it's no rocket science. is it really that simple? do you really know how it works behind the scenes? are you curious to know what it takes to be cleared to fly by the regulatory authorities? how the check-in agent will charge you for excess baggage or kindly waive the excess? have you ever wondered what happens when a flight is delayed or cancelled? how does the airline make sure that you get your connecting flight? this is a very complex business, always changing, where any mistake can severely damage the airline reputation and business, and where all airlines have their set of specificities that we need to accommodate. we are managing the world leading airline passenger servicing system - a system that provides check-in and boarding services to approximately 150 airlines and 1 billion passengers each year. we're looking for enthusiastic qa engineers to work with our developers and product analysts and help us to assurance the quality of the solutions and fixes delivered to our customers in our departure control system (dcs) product of customer management to address these. the role is based at our bogota development center. you will join the team that maintains the software that handles the complex logic to manage the baggage, ancillary, regulatory and all processes related to flights at the core of the amadeus dcs customer ma...
Líder de gestión 7/24 resumen del cargo coordinar y supervisar la labor de los asesores de viajes, asegurando que se cumplan las actividades y procesos de la organización. principales responsabilidades asegurar el cumplimiento de los requisitos de calidad establecidos por la organización y los acuerdos de servicio con el cliente. supervisar los tiempos de entrega de los trámites de servicios. coordinar y preparar los turnos semanales, incluyendo fines de semana, y organizar reuniones previas a cada turno. solicitar, coordinar y/o realizar capacitaciones a los asesores de viajes a cargo, en los temas necesarios. presentar a la jefatura de servicio informes de seguimiento de los indicadores del grupo a su cargo. realizar seguimiento a la operación de nuevos clientes, participando en reuniones y teleconferencias. requisitos mínimos experiencia en la industria del turismo. manejo de gds (sabre o amadeus). disponibilidad para laborar turnos rotativos. #j-18808-ljbffr...
Job title collections specialist job title: collections specialist position type: permanent location: bogota, colombia job family: finance about your business area/department: the bogota finance service center provides comprehensive financial support to all companies within the americas region. our services encompass treasury management, source-to-pay processes, precise accounting, efficient travel management, thorough contract fulfillment, accurate billing, and effective collections. summary of the role: in this role, you will manage a portfolio of key and strategic customer accounts to facilitate the recovery of outstanding debts from corporations and companies, ensuring timely payments, and maintaining positive customer relationships in this role you’ll: carry out dunning procedures by reviewing exclusion proposals, issuing dunning notices, and initiating service suspension, reactivation, or termination based on customer activity related to outstanding balances. respond to customer inquiries, providing invoice copies, contract details, and other documentation as needed to support timely payments, utilizing internal systems (e.g., sap). communicate with customers via phone and email to gather remittance details, reconcile payment discrepancies, and request corrective actions to reduce aging and support healthy cash flow. identify unapplied payments and recommend appropriate actions such as adjustments or refunds. partner with billing teams and other internal stakeholders to resolve customer-related issues that may delay payment. participate in discussions...
Somos fans #1 de conectar ¡vuela alto y apodérate del cielo! sabemos que tienes el talento que nos hace sentir en conexión. déjate llevar por el viento, y haz parte del equipo. perfil requerido estudios: bachillerato/ grado medio o estudiantes maximo hasta 8 semestre experiencia requerida: asesores con experiencia en call center mínimo de 6 meses,de preferencia experiencia en atencion a cliente español y/u otros países latinoamericanos (debe contar con estabilidad laboral minima de 6 meses en cada empleo) un plus, experiencia en aerolíneas y/o amadeus perfil genérico: conocimientos en sistemas de reserva por estudios y/o experiencia disponibilidad de horario: horario rotativo, entre las 6 am a 10 pm lunes a sábado y dos domingos al mes. lo que te ofrecemos: - excelente ambiente laboral, estabilidad, aprendizaje, oportunidades de crecimiento, tenemos un fondo de empleados/as en el cual te ayudan a cumplir tus sueños, metas y mucho más! - respetamos tus horarios, lo que te permite tener un equilibrio laboral y personal - tendrás contrato a término indefinido con todas las prestaciones de ley. - ¿por esto tan bueno cuánto me pagarán? salario básico + variable por desempeño. si tu hoja de vida queda seleccionada revisa tu correo electrónico donde enviaremos información muy importante....
Resumen del puesto asesor de viajes vacacional. persona proactiva, entusiaste, apasionado por los viajes y asesor y atender a nuestros clientes en temas turisticos. responsabilidades - realizar todo de contacto al cliente para cotizar los servicios que requiera. - realizar las reservas con los diferentes proveedores y plataformas con que cuenta la agencia. calificaciones - experiencia en agencias de viajes. - manejo de las plataformas sabre y/o amadeus. - conocimiento en destinos turísticos nacionales e internacionales. descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdiet. morbi a dolor dignissim, tristique enim et, semper lacus. morbi laoreet sollicitudin justo eget eleifend. donec felis augue, accumsan in dapibus a, mattis sed ligula. vestibulum at aliquet erat. curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. mauris magna sem, dignissim finibus fermentum ac, placerat at ex. pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. obtén acceso completo accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. inscríbete ahora...
Multinacional de servicios turísticos requiere para su equipo de trabajo asesor de viajes . requisitos para postularse conocimiento de gds (sabre o amadeus) experiencia en la industria de viajes competencias: orientación a resultados, planeación, servicio al cliente y trabajo en equipo modalidad de trabajo: presencial rango salarial ($1800.000- 2000.000) te ofrecemos vinculación directa a termino indefinido horario: lunes a viernes...
Asesor de viajes vacacional. estamos buscando una persona proactiva, entusiaste, que sea un apasionado por los viajes y que le guste asesor y atender a nuestros clientes en temas turisticos. es la persona que realizara todo de contacto al cliente para cotizar los servicios que requiera, también realizara las reservas con los diferentes proveedores y plataformas con que cuenta la agencia. debe ser un candidato con experiencia en agencias de viajes, manejo de las plataformas sabre y/o amadeus y conocimiento en destinos turísticos nacionales e internacionales. el trabajo es con horario de 44 horas semanales de lunes a sábado, presencial. se ofrece capacitación cosntante de los diferentes destinos y proveedores turísticos. contrato a termino indefinido más las prestaciones de ley. envianos tu hoja de vida al correo: [email protected] tipo de puesto: tiempo completo fecha de inicio prevista: 01/09/2025...
Multinacional de servicios turísticos requiere para su equipo de trabajo asesor de viajes . requisitos para postularse conocimiento de gds (sabre o amadeus) experiencia en la industria de viajes competencias: orientación a resultados, planeación, servicio al cliente y trabajo en equipo modalidad de trabajo: presencial rango salarial ($1800.000- 2000.000) te ofrecemos vinculación directa a termino indefinido horario: lunes a viernesel equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: universidad / carrera técnica - años de experiencia...
Somos fans 1 de conectar ¡vuela alto y apodérate del cielo! sabemos que tienes el talento que nos hace sentir en conexión. déjate llevar por el viento, y haz parte del equipo. perfil requerido estudios: bachillerato/ grado medio o estudiantes maximo hasta 8 semestre experiencia requerida: asesores con experiencia en call center mínimo de 6 meses,de preferencia experiencia en atencion a cliente español y/u otros países latinoamericanos (debe contar con estabilidad laboral minima de 6 meses en cada empleo) un plus, experiencia en aerolíneas y/o amadeus perfil genérico: conocimientos en sistemas de reserva por estudios y/o experiencia disponibilidad de horario: horario rotativo, entre las 6 am a 10 pm lunes a sábado y dos domingos al mes. lo que te ofrecemos: excelente ambiente laboral, estabilidad, aprendizaje, oportunidades de crecimiento, tenemos un fondo de empleados/as en el cual te ayudan a cumplir tus sueños, metas y mucho más! respetamos tus horarios, lo que te permite tener un equilibrio laboral y personal tendrás contrato a término indefinido con todas las prestaciones de ley. ¿por esto tan bueno cuánto me pagarán? salario básico + variable por desempeño. si tu hoja de vida queda seleccionada revisa tu correo electrónico donde enviaremos información muy importante.el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: universidad / carrera técnica - 1 año de experiencia...
Resumen del puesto tramitar las solicitudes de asesoría, cotización, reserva, emisión, confirmación y modificación de requerimientos de viaje de los clientes, de acuerdo con los procedimientos y políticas establecidas por la organización. calificaciones experiencia en la industria y manejo de gds (sabre o amadeus) disponibilidad para laborar turnos rotativos descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdiet. morbi a dolor dignissim, tristique enim et, semper lacus. morbi laoreet sollicitudin justo eget eleifend. donec felis augue, accumsan in dapibus a, mattis sed ligula. vestibulum at aliquet erat. curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. mauris magna sem, dignissim finibus fermentum ac, placerat at ex. pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. obtén acceso completo accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. inscríbete ahora...
Job title dns devops engineer about your business area/department: this role is part of a global infrastructure team responsible for automating and operating our critical dns infrastructure across cloud and on-prem environments. the team operates under a follow-the-sun model, ensuring 24/7 support and collaboration across regions. summary of the role: we are looking for a dns devops engineer who is essential to ensure the sta-bility, performance, and scalability of dns services across a multi-cloud envi-ronment, including infoblox, bind, and cloud-native dns platforms. you will work in a follow-the-sun model, collaborating with international teams to support a highly available and secure dns platform. this is a hands-on engineering role combining infrastructure-as-code (iac), automation, and operational excellence. in this role you’ll: · develop and maintain infrastructure-as-code (iac) for dns infrastructure using terraform. · design and implement automation for dns operations and deployments. · operate and support dns services across azure, gcp, aws, and on-prem environments (infoblox, bind). · ensure high availability, performance, and security of dns infrastructure. · troubleshoot dns-related issues and participate in incident response and root cause analysis. · collaborate with internal teams to support dns needs for applications and services. · improve monitoring and observability using tools like prometheus and grafana. · contribute to dns architecture design and standards. · participate in an on-call rotation for 2nd level dns support. about the ideal candidate: ·...
Gran oportunidad !! importante empresa del sector turístico, requiere asesor de servicio al cliente con experiencia mínima de 6 meses en call center en campañas de servicio y/o soporte, con conocimiento en el sistema sabre y/o amadeus, debe vivir en cali. ofrecemos salario $ 1.423.500+ prestaciones de ley. contrato a termino indefinido. turnos rotativos de 8 horas...
Manager, application development page is loaded manager, application development apply remote type hybrid locations bogota time type full time posted on posted 4 days ago job requisition id r28870 job title manager, application development summary of the role: the manager of media application development is responsible for supervising the development staff in the columbia location. this role provides leadership to a team of engineers and oversees the participation of these engineers on individual projects aimed at building software solutions that enable the media business unit to efficiently manage and optimize media campaigns. this role requires skills in leadership, planning, coaching, and the technical subject matter expertise necessary to deliver high quality systems. skills include technical competencies in object oriented programming, web ui development tools/languages, integration technologies, planning and project execution. this role directs highly technical engineers that will be participating in development projects with remote teams. this position requires substantial communication and interpersonal skills, and the ability to interact and collaborate with other it teams including application development, testing, operations, and project management as well as business team members. in this role you'll/your main responsibilities: providing technical and organizational leadership in the development of amadeus software solutions. creating and maintaining an environment that encourages skill growth, teamwork, and a high level of engagement. assuring team member...
Senior service reliability engineer page is loaded senior service reliability engineer apply remote type hybrid locations bogota time type full time posted on posted 3 days ago time left to apply end date: august 25, 2025 (15 days left to apply) job requisition id r29052 job title senior service reliability engineer about the business area/department: navitaire, an amadeus company, is constantly trying to evolve the way the world thinks about travel. we are challenging industry norms by providing flexible systems on which our clients can deliver unequaled booking experiences. with more than 50 customers worldwide, including many of the world’s most successful hybrid and low-cost airlines. navitaire offers a unique opportunity to make a large impact in the world of travel. as a member of the technology group at navitaire you will work closely with the our support teams, architects and product owners, all solutions are in azure, to offer all cloud services in our products. summary of the role: in navitaire the service reliability engineers create a bridge between development and operations by applying a software engineering mindset to system administration topics. the engineer assists with monitoring, maintenance, and problem resolution of production applications. the candidate must be able to provide prompt technology operations support in a high energy, fast-paced environment. with our sre team we are focusing to have our ideally efficiency in the main capabilities. in this role you’ll: provide support on related to production systems availability, latency, performance, eff...
Network engineering (gwan) page is loaded network engineering (gwan) apply remote type hybrid locations bogota time type full time posted on posted 2 days ago time left to apply end date: august 8, 2025 (5 days left to apply) job requisition id r27894 job title network engineering (gwan) about your business area/department: the network engineer role is part of the technology, security, innovation, and agility team at amadeus colombia , based in bogotá. this department is responsible for engineering, commissioning, maintaining, and supporting networking components and solutions across amadeus’ global infrastructure. the team is committed to service quality, efficiency, and continuous improvement, leveraging cutting-edge technologies and global standards. summary of the role: as a network engineer , you will be responsible for designing, implementing, and supporting amadeus’ global network infrastructure, including wan, internet, points of presence (pops), and customer-specific solutions. this position combines technical expertise, project coordination, and innovation to help ensure high-performance, secure, and cost-effective network operations. in this role you’ll: design & implementation : collaborate in the architecture, design, and deployment of amadeus’ global wan, internet, and customer-specific networks. technology research : contribute to researching, testing, and integrating emerging network technologies and solutions. provide technical recommendations for improvements and new architectures. vendor collaboration : participate in evaluating and testing network hardw...
Job title collections team lead americasexternal job advert job title: collections team lead americas position type: permanent location: bogota, colombia job family: collections about your business area/department: the bogota finance service center provides comprehensive financial support to all companies within the americas region. our services encompass treasury management, source-to-pay processes, precise accounting, efficient travel management, thorough contract fulfillment, accurate billing, and effective collections. summary of the role: in this role, you will lead a collections team to ensure timely debt recovery and maintain positive relationships. responsibilities include overseeing collectors, developing strategies, analyzing data to optimize performance, and meeting kpis and slas. a strong background in collections, strategic thinking, team building, and talent development is required. in this role you’ll: lead and support a diverse team of professionals to achieve collective goals. ensure timely cash collections by collaborating with collectors on their portfolios, supporting achievement of kpi and sla targets, providing guidance and mentorship to enhance performance, and identifying opportunities to improve processes, people, and systems. facilitate investigations and negotiations with customers or sales teams to address and resolve escalated issues and concerns. monitor and review cases or escalated situations to ensure prompt and effective resolution. proactively identify and initiate demand management processes to drive continuous improveme...
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