Apply for job job id 54373 location columbia full/part time full-time add to favorite jobs email this job hiring department department of missouri, division of hematology and oncology job description the university of missouri, division of hematology...
Hiring department the university of missouri school of medicine thompson center for autism and neurodevelopment job description thompson center for autism and neurodevelopment is seeking a dedicated nurse practitioner to join our team in providing sp...
We would love for you to explore other opportunities within asurion. job description summary: the quality analyst is responsible for reviewing expert calls and assessing both the process and customer experience qualities of each call. the role involves analyzing interactions and data to ensure generative ai & machine learning model output quality. analysts will review calls and data to provide actionable feedback to various teams for improvement. what you will do: • essential duties and responsibilities: • conduct call/interaction monitoring evaluations on expert’s calls using current quality program guidelines. • review data and interactions to support the ongoing maintenance of ai-driven tools. • conduct thorough and accurate audits of machine and expert performance to identify trends and needed enhancements. • create appropriate documents that provide traceability for others to determine readiness, work-around processes, and modifications needed in toolsets. • communicate and document any known issues or risks and escalate to leadership as appropriate. • present results in a clear, concise, and compelling manner. • maintain a customer-focused mindset to ensure our work meets the needs of our experts, external customers, and the business. • conduct an audit of the auditor evaluation, which rates the initial auditor’s adherence to the quality program standards. • evaluate a minimum number of interactions daily, based on set standards for interaction type. • research escalated customer complaints and provide readouts to operations or client services. • adhere to expert and ...
Apply for job job id 49792 location columbia full/part time full-time add to favorite jobs email this job job description the department of pediatrics at the university of missouri is seeking applicants for a full-time faculty position in the division of endocrinology. responsibilities include patient care, and potential for teaching responsibilities and/or research activities. applicants will be considered at the clinical assistant/associate/full professor rank with salary and title commensurate with qualifications and experience. about mu healthcare: in the past decade, mu healthcare is the market leader in our region, serving 25 counties and a total population of 800,000 and growing. we have six hospitals, more than 50 clinics and multiple affiliations that improve patient access. amid the pandemic, we opened a new primary care clinic, committed to building another and broke ground on a new seven-story children's hospital which will also include birthing suites and women's care. we provide more than 80 specialties and subspecialties and offer the region's only childrens hospital, level 1 trauma center, comprehensive stroke center, and level iv epilepsy center. about columbia: be surprised by what columbia has to offer from picturesque parks to award winning cuisine to amazing art and superb shopping. columbia is "more than a college town" and "surprisingly sophisticated." * rated as one of the top 10 most livable college towns in america by strategistico.com july 2022 * #6 most affordable outdoorsy paces to live by realator.com june 2022 ...
Apply for job job id 54374 location columbia full/part time full-time add to favorite jobs email this job hiring department department of medicine, division of hematology and oncology job description the university of missouri, division of hematology and oncology is seeking full-time faculty to join our growing cancer center. the division is searching for a team member who has a passion for caring for our melanoma cancer patient population. our hematology and oncology faculty at ellis fischel cancer center provide inpatient and outpatient support for a multi-hospital academic health system. this position comes with a competitive salary, benefits, and work hours. mu health care offers more than 50 primary and specialty clinics and a comprehensive system of six hospitals. columbia is rated by forbes as 5th best small place for business and careers in america and is consistently rated a top place to live by money magazine. columbia also offers a low cost of living and excellent schools. this is a comprehensive department, offering a full complement of fellowship programs. rank commensurate with experience. all ranks available (assistant, associate, full professor) qualifications minimum qualifications: md/do bc/be candidates will be evaluated on: interest in general medical oncology, focus on melanoma cancer basic science research experience or interest, optional clinical trial experience/aspiring clinical scientist commitment to continuous development and growth of clinical services, clinic...
Vacante: asesor de servicio al cliente – call center en doctor peso estamos buscando asesor de servicio al cliente , en el serás el primer punto de contacto con nuestros clientes. tu función principal será brindar atención oportuna, cordial y eficiente a través de nuestros canales telefónicos, resolviendo inquietudes, gestionando solicitudes y garantizando una experiencia positiva en cada interacción. ️ responsabilidades - atender llamadas entrantes de clientes brindando soluciones claras y efectivas. - gestionar solicitudes, reclamos o inquietudes cumpliendo protocolos de servicio. - registrar información precisa en el sistema. - mantener un enfoque empático y profesional en todo momento. - cumplir con indicadores de calidad, tiempos de respuesta y satisfacción del cliente. perfil que buscamos - bachiller o técnico en áreas administrativas o afines. - excelentes habilidades comunicativas, actitud de servicio y escucha activa. - manejo básico de herramientas ofimáticas. - deseable experiencia en call center o servicio al cliente (no excluyente). horarios - lunes a viernes: jornada laboral completa. - sábados: solo en semanas alternas (descansas un sábado sí y otro no). - ¡medio día libre en tu cumpleaños! ¿qué ofrecemos?: - salario minimo (salario mínimo legal vigente + comisiones prestacionales) - prestaciones de ley desde el primer día. - comisiones mensuales por desempeño. - ambiente laboral estable, respetuoso y con oportunidades de crecimiento. - beneficios adicionales: - bonificaciones internas. - bonos de alimentación y t...
Multinacional estrategica educativa, se encuentra en busqueda de asesores call center ventas, con minimo 6 meses de experiência en (call center ventas, comercial call, atención al cliente telefonico), preferiblemente con experiência en ventas consultoras eduactivas, contrato inicial por 3 meses, prorrogable, con posibilidad contrato indefinido. trabajo: home office beneficios: comisiones desde 400 piso, hasta 1.300.000 depende de la campaña, a partir de tu primera prroroga, recibiras una chequera de benificios donde tendras derecho a dias de descanso, cumpleaños, dias familiares entre otros). salario : smlv + comisiones + prestaciones de ley, directo con la compañia. horario: lunes a viernes (turnos rotativos 8 horas (8 am a 8pm), sabados 8 am a 5pm (turnos 4 horas) total horario semanala 48 horas. festivos: se trabajan todos los festivos, ya que manejamos campañas internacionales con turnos 8 horas (pago recargos de acuerdo a la ley) si te encuentras interesado, cumples con el perfil, y deseas ser parte de nuestro gran talento, aplica y estaremos en contacto contigo. tipo de puesto: tiempo completo salario: $1.000.000 - $1.800.000 al mes required skill profession other general...
Apply for job job id 54373 location columbia full/part time full-time add to favorite jobs email this job hiring department department of missouri, division of hematology and oncology job description the university of missouri, division of hematology and oncology is seeking full-time faculty to join our growing cancer center. the division is searching for a team member who has a passion for caring for our neurological oncology cancer patient population. our hematology and oncology faculty at ellis fischel cancer center provide inpatient and outpatient support for a multi-hospital academic health system. this position comes with a competitive salary, benefits, and work hours. mu health care offers more than 50 primary and specialty clinics and a comprehensive system of six hospitals. columbia is rated by forbes as 5th best small place for business and careers in america and is consistently rated a top place to live by money magazine. columbia also offers a low cost of living and excellent schools. this is a comprehensive department, offering a full complement of fellowship programs. rank commensurate with experience. all ranks available (assistant, associate, full professor) qualifications minimum qualifications: md/do bc/be candidates will be evaluated on: focus on neurological oncology basic science research experience or interest, optional clinical trial experience/aspiring clinical scientist commitment to continuous development and growth of clinical services, clinical teaching activities, and research. application materials in addition to...
Apply for job job id 51195 location columbia full/part time full-time add to favorite jobs email this job job description university of missouri's department of dermatology is seeking a full time dermatologist and cutaneous oncologist to expand and grow our clinical mission. this provider will see patients in our main clinic located in columbia, missouri as well as the ellis fischel cancer center. department of dermatology, university of missouri, offers patients with all types of skin conditions some of the latest medical and surgical treatment options, as well as the opportunity to enroll in therapeutic clinical trials. our dermatologists are committed to increasing our understanding of dermatologic diseases through innovative research. our department has 11 residents and a micrographic surgery fellow. both programs are acgme-accredited. flexibility for an individual applicant's career is available. we offer a very attractive incentive-based compensation plan with excellent benefits and retirement. join a supportive dynamic department. qualifications minimum qualifications: md or do; board-certified community information columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. located on interstate 70 and u.s. highway 63, columbia is right in the middle of the state and the nation. just a couple hours' drive from st. louis and kansas city, columbia is boon...
Job description the university of missouri's school of medicine, department of radiation oncology, chaired by dr. bo lu, is expanding and seeking a full-time radiation oncologist to build a world-class, specialized clinical practice at ellis fischel cancer center. the ideal candidate will provide high-quality care to patients with complex cases from across the region and will have opportunities to engage in clinical radiation oncology services, research, and scholarly activities related to oncology and cancer. job details responsibilities include: expected clinical work: approximately 80% teaching/education: approximately 10% administration: approximately 10% equipment & treatments provided trilogy linear accelerators true beam linear accelerators varian ethos stereotactic radiation therapy (srt) stereotactic radiosurgery (srs) brachytherapy support team radiation dosimetrists radiation therapists radiation physicists radiation oncology nurses about us we treat over 600 new patients annually, including both adult and pediatric cases. our multidisciplinary team collaborates closely with other specialists to develop optimal treatment plans through weekly tumor boards. opportunities exist for research collaboration at the university of missouri, including access to cutting-edge resources like the next gen precision health institute and the murr research reactor, supporting advancements in radiopharmaceuticals and imaging technologies. qualifications md/do, board-certified or board-eligible in radiation oncology. application materials please be prepared to u...
Has parte de uno de una de las bpo con mas crecimiento del momento como uno de nuestros agentes comerciales contac center medio tiempo, para ello lee las condiciones: - experiência mínima de 1 año desde el 2018 en adelante como comercial en call center o 6 meses en call comercial y 6 meses en venta presencial certificable de productos intangibles - desde bachilleres en adelante. - contrato: obra labor directo en la compañía. horario: lunes a sábado 6 hrs diarias en la franja de 8:00 a.m. a 2:00 p.m (no domingos ni festivos). - salario: 750.000$ + comisiones sin techo promedio de ($1´500.000$)+ bonificación sobre cumplimiento + prestaciones de ley + múltiples aceleradores de venta - lugar de trabajo: normandía - pago quincenal - 5 días de capacitación se les paga $15.000 mil por dia si cumples el perfil no dudes en aplicar, nos comunicaremos de inmediato¡ tipo de puesto: indefinido salario: $750.000 - $2.000.000 al mes required skill profession other general...
Apply for job job id 40142 location columbia full/part time full-time add to favorite jobs email this job job description the university of missouri (mu) school of medicine is recruiting a full-time pediatric neuropsychologist for a non-tenure track, assistant/associate/full professor to join the division of pediatric psychology in the department of child health. the clinically-focused faculty member will collaborate to develop and deliver integrated pediatric neuropsychology services to support patients receiving care through university of missouri health care (umhc), particularly the children's hospital, pediatric and adolescent specialty clinics, and children's therapy center. the position may include inpatient and outpatient services including inpatient consultation and brief assessment, comprehensive outpatient evaluations, individual and family interventions, and participation in multi-disciplinary clinics. patient populations include children with a variety of acute, chronic, and complex healthcare needs and their families. the position requires collaboration with a range of medical specialists and multi-disciplinary teams, as well as frequent coordination with pediatric therapy providers including occupational, speech-language, and physical therapists. faculty in the division of pediatric psychology also are involved in clinical supervision of doctoral students from mu's apa-accredited clinical, counseling, and school psychology programs. qualifications qualified candidates will have a doctoral degree from an apa-approved program in...
Apply for job job id 54374 location columbia full/part time full-time add to favorite jobs email this job hiring department department of medicine, division of hematology and oncology job description the university of missouri, division of hematology and oncology is seeking full-time faculty to join our growing cancer center. the division is searching for a team member who has a passion for caring for our melanoma cancer patient population. our hematology and oncology faculty at ellis fischel cancer center provide inpatient and outpatient support for a multi-hospital academic health system. this position comes with a competitive salary, benefits, and work hours. mu health care offers more than 50 primary and specialty clinics and a comprehensive system of six hospitals. columbia is rated by forbes as 5th best small place for business and careers in america and is consistently rated a top place to live by money magazine. columbia also offers a low cost of living and excellent schools. this is a comprehensive department, offering a full complement of fellowship programs. rank commensurate with experience. all ranks available (assistant, associate, full professor) qualifications minimum qualifications: md/do bc/be candidates will be evaluated on: interest in general medical oncology, focus on melanoma cancer basic science research experience or interest, optional clinical trial experience/aspiring clinical scientist commitment to continuous development and growth of clinical services, clinical teaching activities, and research. application materi...
Company description: we areone sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description: the cloud cloud appops has the following duties: - perform operational duties including application server health, service recycling. - identify and resolve operational issues (e.g., batch failures, network issues, client data feed errors) - monitor server performance, memory utilization, cpu, file systems, databases, batch jobs. - maintain operational documentation, e.g., incident tracking and run books. - produce metric reports including daily production status. - review client support tickets and requests under service slas. - resolve level 2 and level 3 issues (i.e., application support, dbs and data center related issues). document issues in customer support portal. - provide on-call off hour support and work during non-prime shift hours. qualificati...
Reconocida empresa de contact center be call requiere para su equipo de trabajo agente comercial de call center ventas netamente 100% telefónicas 🎓formación: bachiller culminado 💼experiencia: : experiencia 6 meses en call center 100% venta fría 📍objetivo del cargo, realizar servicio de ventas para cliente español (es presencial en el call center, no es teletrabajo). 💰salario: 1.423.500+aux de transporte 200.000 +bono de 100.000 por asistencia+ comisiones sin techo +prestaciones de ley. ⏰horario: lunes a viernes de 6:00 am a 3:00 pm; sábados en función de la necesidad, domingo no se laboran ni festivos españoles. 📌tiempos de formación: 12 días de capacitación, 6 horas diarias, se te brindará un auxilio de transporte de 6.500 pesos por día asistido, en los cuales la compañía te ofrece la oportunidad de formarte antes de ingreso a laborar. 🏬la empresa para la cual se realizara el proceso es be call y la sede que te asignen será la de villamaría....
Sé parte de un equipo que no solo trabaja, sino que transforma. en konecta, nos enorgullece ser experiencemakers, donde el talento se une a la innovación para lograr resultados extraordinarios. serás responsable de controlar las actividades relacionadas con la estrategia para la relación con el cliente y el paciente. experto en los principales procesos de negocio buscando la implementación de las mejores prácticas comerciales para la optimización y productividad de las actividades desarrolladas en el centro de atención al cliente. esta es tu oportunidad para unirte a un equipo que crea experiencias que transforman. ¿qué necesitas? estudios: profesional en administración de empresas, comercialización, sistemas o afines. experiencia: 2 años de experiencia en contact center, relacionado con clientes externos e internos, liderazgo en proyectos y trabajos en equipo. conocimientos: seguimiento y control de proveedores, control del cumplimiento de kpi. ¿qué ofrecemos? tendrás contrato a término indefinido. todas las prestaciones de ley. salario básico $3.014.970 + variable por desempeño. $1.322. 650 excelente ambiente laboral, estabilidad, aprendizaje y oportunidades de crecimiento. tenemos fondo de empleados para que cumplas tus sueños y metas financieras. nuestro proceso es 100% virtual si tu hoja de vida queda seleccionada revisa tu correo electrónico (también el correo no deseado) donde enviaremos información muy importante que te permitirá avanzar con nuestro proceso. la oportunidad está aquí. ¿te atreves a dar el salto? feelthepulse...
¡estamos buscando asesores de servicio al cliente con habilidades comerciales. para unirse a nuestra gran familia azul! tu misión será atender llamadas entrantes de clientes y no clientes del banco bbva, gestionar solicitudes, pqrs y realizar venta cruzada de productos y tarjetas de crédito de nuestro cliente corporativo. ¿qué necesitas para participar? muy sencillo, estamos buscando personas que vivan en bogotá, cuenten con estudios activos o aplazados, desde el 3er semestre en adelante (técnico, tecnólogo o profesional) y mínimo 6 meses de experiencia en contact center, fidelización, retención, cobranzas o ventas preferiblemente en productos financieros o bancarios. tenemos para ti las siguientes condiciones: salario: $ 1.658.925 (hora de logueo $7. 212 sobre hora conexión) + variable de $109.006 modalidad: 100% presencial. contrato: obra o labor. horario: domingo a domingo desde las 6:00 a.m. hasta las 10:00 p.m. turnos rotativos. beneficios: disfruta de los beneficios que tenemos para ti lo que permite un excelente equilibrio entre la vida laboral y personal, adicional, todas las prestaciones sociales, oportunidades de crecimiento, alianzas educativas para ti y tu familia, portafolio de beneficios comerciales, convenios financieros y mucho más. no dejes pasar esta gran oportunidad. ¡aplica ahora! si conoces a alguien con el talento y la pasión que buscamos, invítale a participar en este proceso....
No tienes experiencia laboral o has laborado pero de modo informal? eres una persona con habilidades comunicativas, fluidez verbal. aprendizaje rápido y adaptación al cambio? esta oferta es para ti reconocido contac center está en busca de candidatos para ejercer en el cargo de rac telefÓnico. funciones: dar atención a cliente y hacer venta cruzada horarios: domingo a domingo con un día de descanso semanal (turnos de madrugada y/o día. salario: por hora teleoperada mas todas las prestaciones de ley contrato: obra o labor se realiza capacitación previa para que te desenvuelvas bien en el cargo. aplica!...
¿te interesan las ventas? importante empresa del sector contac center, requiere asesores comerciales call center. requisitos: * ser mayor de edad. * bachiller culminado y certificado. * vivir en bogotá o soacha. * no haber laborado o tenido procesos anteriormente con avanza, gss o covisian. * si eres extranjero, contar con ppt y pasaporte. funciÓn: 100% ventas call center portabilidad. condiciones laborales: * salario: $1.423.500 + auxilio de transporte de $200.000+ comisiones sin techo + todas las prestaciones de ley. * pagos: pagos mensuales los 30 de cada mes y comisiones quincenales los 15 de cada mes vencido. * horario: turnos rotativos de 8 horas diarias de lunes a sábado en una franja 7:00 am a 7:00 pm, contar con disponibilidad los festivos, no se laboran los domingos. * tipo de contrato: obra o labor directamente con la empresa. * sede de trabajo: 100% presencial a una cuadra estación de transmilenio av. chile. * capacitación: 100% paga. nos contactaremos por medio de correo y whatsapp. entrevista virtual - respuesta inmediata es tu oportunidad, !postúlate¡el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - años de experiencia...
Somos una multinacional que se preocupa de tu seguridad y por brindarte nuevas oportunidades laborales, sabemos que por motivos de salud pública es muy complicado salir a entrevistas presenciales por eso queremos contarte que ahora puedes hacer el proceso desde casa. en onelink medellín estamos buscando personas con toda la actitud para convertirse en los mejores agentes de servicio al cliente. si te gusta conversar y proporcionar soluciones, entonces esperamos a que te unas a nuestro equipo increyble. ¡esta es la oportunidad que siempre has estado buscando!. te ofrecemos: contrato: término indefinido - salario: hora logueo $4,619.56 + prestaciones de ley - excelente bonificación adicional. - labora tiempo completo (8 horas diarias) - horario: l-d turnos fijos (8 horas únicamente) - (se te acomodan el horario de labor según los horarios de tus estudios) + 1 día compensatorio. - plan carrera. - excelente ambiente laboral. ¡ven y se parte de nuestro gran equipo incryble! "pregúntate si lo que estas haciendo hoy, te acerca al lugar en el que quieres estar mañana" "walt disney"...
Press tab to move to skip to content link select how often (in days) to receive an alert: title: senior system administrator -scotiatech requisition id: 224374 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose scotiabank’s global technology services (gts) pega operations is a devops department that is responsible for maintaining 60+ applications pega application across private cloud, azure cloud, and on prem environments. they provide 24x7 support functions to critical application used by our digital channel; our branch channel and our contact center, serving bank’s customers. there will be some rotational shifts, covering late afternoons, evenings or overnight, and could include weekends and statutory/bank holidays on call support. accountabilities - the pega systems administrator will perform day-to-day system operation support. this will include system outage management, system monitoring associated prpc system runtime health, and the connectivity to backend resources are not interrupted due to backend resources availability. - the pega systems administrator will perform day-to-day incident management and respond to issues reported from the various development teams, identify root cause, resolve issue or escalate the issue properly until issue resolved. - pega systems administrator should have soli...
Somos una importante empresa de contact center & bpo estamos en búsqueda de los mejores asesores con o sin experiência venta de productos de tecnología de claro (celulares, patinetas, consolas de video juego, televisores), ofrecemos contrato obra labor con todas las prestaciones de ley. modalidad de trabajo presencial. horario: lunes a sábado y dos domingos al mes si lo requiere la operación - turnos rotativos de 8 horas diarias en franja horaria 7:00am - 10:00pm. salario mínimo fijo + auxilio de transporte + excelentes incentivos desde $200.000 a $3.000.000 sin limite + bonos por cumplimiento de marca. preséntate en la siguiente dirección, av cra 15 100-43 de 9 am a 3pm lunes a viernes ó escríbenos al whatsapp 3204417438 adjunta tu hoja de vida actualizada indicando claro tecnologia tipo de puesto: tiempo completo...
Career opportunities with stake center locating a great place to work. careers at stake center locating current job opportunities are posted here as they become available. stake center locating is hiring entry level locate technicians to locate underground utilities, troubleshoot, and mark the ground (using paint and flags), promoting damage prevention in your community. we will train you on the job and equip you with the basic skills to be successful in our 100% paid training. what youll need to bring is a preference to work outdoors in all weather, a desire to work independently and an ability to problem solve with speed and accuracy. what we offer: since 1997, we have been on a mission to make stake center a great place to work. we have been working with our locators to make stake center the company of choice. what we offer: - accelerate your career program which boosts your hourly pay significantly after 6 months (ask your recruiter for details) and provides a great path to advancement! - we provide late-model vehicles with a fuel card that allows you to avoid high gas prices on your daily commute. in fact, you take the vehicle home every night (for company use only)! - pto and paid holidays best in class - we begin insurance coverage as of your first day on the job. - we provide short disability and life insurance free of charge - we are providing vouchers that can be used on 300+ types of red wing safety shoes (a total of $200 after every twelve months of service). - 401(k) with company match key responsibilities: we will train entry level loca...
**descripción empresa**: el servicio de empleo operado por comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación. las vacantes publicadas por el servicio de empleo comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en medellín y antioquia. **funciones del cargo**: empresa ubicada en el municipio de sabaneta requiere para su equipo de trabajo agente servicio al cliente, con experiência de tres (3) meses en servicio al cliente, preferiblemente call o contact center. **formación**: bachilleres, técnicas, tecnologías, estudiantes universitarios de cualquier carrera. **requerimientos**: - manejo de herramientas ofimáticas **competencias laborales**: actitud de servicio, comunicación efectiva, orientación al resultado, capacidad de análisis y solución de problemas. **funciones**: - gestionar los requerimientos del cliente final de acuerdo con los parámetros establecidos por la compañía - realizar seguimiento a los procesos de servicio al cliente definidos por parte del cliente - procesar oportunamente las solicitudes recibidas por los diferentes canales de atención - fidelizar a los clientes con la marca y la compañía mediante procesos con calidad - atender de manera oportuna las llamadas de los clientes con los guiones establecidos - todas aquellas funciones que se requieran para el cumplimiento de sus funciones contractuales **salario**: $1.160.000 + bonificación $116.000 + bono de aliment...
The quality analyst is responsible for reviewing expert calls and assessing both the process and customer experience qualities of each call. the role involves analyzing interactions and data to ensure generative ai & machine learning model output quality. analysts will review calls and data to provide actionable feedback to various teams for improvement. the quality analyst is responsible for reviewing expert calls and assessing both the process and customer experience qualities of each call. the role involves analyzing interactions and data to ensure generative ai & machine learning model output quality. analysts will review calls and data to provide actionable feedback to various teams for improvement. essential duties and responsibilities: - conduct call/interaction monitoring evaluations on expert’s calls using current quality program guidelines. - review data and interactions to support the ongoing maintenance of ai-driven tools. - conduct thorough and accurate audits of machine and expert performance to identify trends and needed enhancements. - create appropriate documents that provide traceability for others to determine readiness, work-around processes, and modifications needed in toolsets. - communicate and document any known issues or risks and escalate to leadership as appropriate. - present results in a clear, concise, and compelling manner. - maintain a customer-focused mindset to ensure our work meets the needs of our experts, external customers, and the business. - conduct an audit of the auditor evaluation, which rates the initial audito...
**descripción empresa**: somos el primer contact center y bpo de colombia, con mÁs de 28 aÑos ofreciendo soluciones integrales a empresas del sector público y privado para la atención y gestión de sus clientes. gracias a nuestra trayectoria y cumplimiento de nuestro propósito "mejorar vidas, nuestro compromiso", desde 2021 somos una empresa bic (beneficio de interés colectivo) reforzando nuestro interés y trabajo constante en generar bienestar y eficiencias en nuestros clientes y colaboradores, así como nuestra intención en contribuir en temáticas sociales y ambientales de nuestro país. contamos con más de 6.500 colaboradores, la #familiaos, en todo el territorio nacional que trabajan para las empresas e instituciones más importantes de colombia y latinoamérica para transformar experiencias. **misión del cargo**: asegurar que el equipo a cargo cumpla con los estándares de calidad, productividad y servicio establecidos por el cliente. **funciones del cargo**: - es indispensable completar proceso de selección a través de aira, de lo contrario, tu postulación no será tenida en cuenta. **salario**: $ 1.919.115 + $ 200.000 de variable + prestaciones de ley **horarios**: lunes a sábado 7:00am - 6:00pm (turnos rotativos de 8 horas, 48h semanales) trabajo presencial en sede pereira. - funciones: 1. velar por el cumplimiento de los indicadores de calidad y el buen desempeño de los agentes 2. monitorear diariamente a los agentes para que el servicio sea prestado de forma óptima dentro de los lineamientos y estándares de calidad establecidos por el cliente. 3. informar ...
Somos un contact center boutique, nos enfocamos en mejorar la experiência del cliente convirtiéndonos en una extensión de su equipo de mercadeo, servicio al cliente y ventas buscamos personas como tu apasionadas por las ventas! te cansaste de ser un asesor comercial y quiere hacer crecer tu carrera?? postúlate ya para ser un formador para nuestro equipo! presencial, tiempo completo - lunes a sábado 1'200.000+ subsídio de trasportarte+ prestaciones de ley contrato por obra o labor mínimo 6 meses - 1 año de experiência como asesor comercial en ventas call center envíanos tu hoja de vida solo si cumples los requisitos esperamos tu postulación. tipo de puesto: tiempo completo salario: $1.200.000 al mes...
Unit secretary same day surgery maury regional medical center. columbia, tn prn. as needed/coverage maury regional health: at maury regional health, we are committed to delivering a reimagined health care experience. one that puts our patients at the...
Apply for job job id 55234 location columbia full/part time full-time add to favorite jobs email this job hiring department department of medicine, division of hematology and oncology job description the university of missouri, division of hematology...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo