About recurly: recurly, inc. a saas company, provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. subscription businesses such as sling tv, fabfitfun, cinemark and fubo...
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Job description here, you will have the freedom to grow in a world of opportunity aecom has an exciting opportunity for a digital solutions software developer iii to join our growing enterprise capabilities digital team. this position will offer flexibility for a hybrid work schedule and will be in our office in bogota, columbia. our clients count on us to think without limits. by harnessing the power of digital technology and innovation and connecting our technical experts and visionaries around the world, we deliver tailored solutions and transformative outcomes for our clients and the communities they serve. as a member of the enterprise capabilities’ digital team, you will work closely with the other members of the global digital teams on developing solution to supplement engineering platforms and applications to be deployed on projects around the world. the global digital team will work close with other digital professionals around the world to advance aecom’s global digital strategies and priorities. key responsibilities: design, develop, modify and evaluate web or desktop applications/modules participate in product/system design, scoping and requirements definition within an agile/scrum framework participate in all phases of the sdlc to ensure solutions fulfill the highest possible quality, performance, usability, and supportability criteria code review amongst fellow developers work in a cross-skilled team consisting of software engineers, construction engineers and designers collaborate with external development teams and third parties on co-developed products de...
Job title : regional qualification senior specialist about the job we deliver 4.3 billion healthcare solutions to people every year, thanks to the flawless planning and meticulous eye for detail of our manufacturing & supply teams. with your talent and ambition, we can do even more to protect people from infectious diseases and bring hope to patients and their families. your job, as regional qualification manager within our m&s services bogota hub, will be acting as a crucial link between our r&d and manufacturing facilities, playing a vital role in securing the present portfolio and delivering future launches of high-quality and innovative drugs and vaccines. we are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. we’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. ready to get started? main responsibilities: verify that parameters, op. conditions and acceptance criteria are defined (per sop) collect electronically stored data (e.g., from suppliers) describe project details ensure data integrity and adherence to quality rules are regulations fulfil template according to equipment type & specific requirements prepare data for analysis conducted by qualification expert schedule formal consolidated review & approval meetings about you experience : at least 2 years of experience in data analytics or qualitications-validations within validation departments in the pharmac...
Pioneering the cloud frontier in cybersecurity our client, cato networks, is the industry’s leading innovator in secure access service edge (sase), merging cloud-native networking and security into one powerful platform . backed by over $773 million in funding and trusted by 1800+ global enterprises, they’ve redefined how businesses protect their digital ecosystems. their cutting-edge solutions simplify it operations, reduce risk, and accelerate secure connectivity. professionals who join their team become part of a global movement shaping the future of cybersecurity and enterprise networking. job description as a security analyst mdr , you’ll lead advanced threat-hunting efforts, analyze complex security incidents, and act as a trusted advisor to clients. you'll leverage cutting-edge tools and threat intelligence to enhance detection logic and ensure proactive protection against evolving cyber threats. job overview employment type: indefinite term type contract shift: monday to friday, 08:00 am - 05:00 pm work setup: work from home / remote your daily tasks conduct proactive threat-hunting activities and security assessments on customer networks act as the primary point of contact for clients, communicating findings and remediation strategies in a clear, non-technical manner serve as an escalation point for the soc team to assist with in-depth incident investigations develop and implement indicators of compromise (ioc) and hunting heuristics using the mitre att&ck framework collaborate with the team to enhance detection logic and improve accuracy against em...
Job title: data support analyst team/program: financial directorate location: bogotá, colombia grade: ( 4 ) ? analyst contract type: fixed-term employment contract with posibility to pass to indefinte according to budget and performance imoportant having experience with crm, great excel level, preferable ngo experience child safeguarding policy: level 1: this position will not have access to sensitive information related to children and adolescents as part of its duties, but it will involve frequent interaction with children during field visits to project sites in the country. therefore, background checks regarding work with children will be conducted. at save the children, we have zero tolerance for any form of abuse, harassment, or exploitation of children and adults. we are committed to conducting safe recruitment processes, including rigorous background checks, to ensure the safeguarding of the population we serve. role purpose: support business partners with data-related support tasks such as data extraction for campaign outreach, data quality & validation tasks, and troubleshooting use jira service management jsm to manage tasks and communicate effectively with business partners prioritize tasks effectively and apply strong attention to detail to ensure data accuracy and integrity across save the children?s systems of record. collaborate on projects with team members, bts colleagues, and business partners across the agency, providing data-related support & subject matter expertise identify and address data integrity issues, build technology enhancements, ...
Job title: data support analyst team/program: financial directorate location: bogotá, colombia grade: ( 4 ) – analyst contract type: fixed-term employment contract with posibility to pass to indefinte according to budget and performance imoportant having experience with crm, great excel level, preferable ngo experience child safeguarding policy: level 1: this position will not have access to sensitive information related to children and adolescents as part of its duties, but it will involve frequent interaction with children during field visits to project sites in the country. therefore, background checks regarding work with children will be conducted. at save the children, we have zero tolerance for any form of abuse, harassment, or exploitation of children and adults. we are committed to conducting safe recruitment processes, including rigorous background checks, to ensure the safeguarding of the population we serve. role purpose: support business partners with data-related support tasks such as data extraction for campaign outreach, data quality & validation tasks, and troubleshooting use jira service management jsm to manage tasks and communicate effectively with business partners prioritize tasks effectively and apply strong attention to detail to ensure data accuracy and integrity across save the children’s systems of record. collaborate on projects with team members, bts colleagues, and business partners across the agency, providing data-related support & subject matter expertise identify and address data integrity issues, build technology enhancements, ...
About the company: leap metrics is headquartered in the dallas/fort worth metroplex. we are a data management, healthcare analytics, and ai-driven care management software company founded to improve health outcomes, lower the cost of care, and assist with regulatory compliance. our software platform, sevida️, stands for “in the service of human lives.” we are on a mission to empower healthcare to know enough to serve every life - better. we are a company of passionate, experienced technologists, an innovative group of developers, designers, client advocates, and clinicians. our team has some of the best enterprise software minds in the technology industry. to learn more about us, please visit our website at http://leapmetrics.io why work for leap metrics: - meaningful mission – empowering health providers to focus on care - fulfillment – make an impact by building a meaningful product - leading edge technology – advance your technical skills by working with the latest and most innovative technology - company culture - team-oriented, collaborative, supportive, innovative about the role: - collaborate with a team of developers to achieve established timelines with high-quality. - solve complex architectural challenges with innovative design patterns. - be a member of the architecture committee that makes key technological decisions. - build design blueprints to address functional requirements. - analyze, design, develop, and assist in maintaining the application. - develop and commit organized and well-structured code. - tune solution to optimize performance. - troubles...
**company description** evolution is a market-leading developer and provider of products and services for online casino entertainment. our excellence is driven by over 21,000 evolutioneers across 30 markets worldwide, working in product innovation, software development, it solutions, game hosting, and business support. evolution’s dynamic and creative environment creates a unique opportunity for personal and professional growth. our integrated business-to-business solutions guarantee that our clients can always provide an unrivaled online entertainment experience to their players globally. we thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: evolution live, netent, red tiger, ezugi, big time gaming, nolimit city, and digiwheel. - to provide initial and re-training for studio online casino dealers and shufflers - to fully prepare and update the training material/sessions - inform the technical department and the other departments concerned of any occurrences of any kind of system - ensure the correct skills of each game are taught to the trainees - assist in the continuing development of the training and recruitment program - always be acquainted with all changes in procedures and assess and report the impact of such changes on the training program to your manager - attend meeting, re-trainings and improve the quality of work whenever necessary - ensure all procedural, legal and disciplinary procedures are followed by the trainees - to create and schedule in new training...
At bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. we are looking for an outstanding data platform engineer to join bairesdev’s research & development team (r&d;). this professional will be responsible for building the data platform to simplify and accelerate everyday tasks for handling the data world like ingestion, storage, processing, catalog, quality, and governance. what you will do: - build engineering solutions using the best practices of software development and data-intensive applications - work closely with data infrastructure engineers, analytics, and machine learning engineers to gather requirements to deliver reusable components. - monitor and maintain the health of the data platform ecosystem. - leverage modern data tools to develop simple solutions to complex problems. - continuously help improve software engineering practices across data teams, raise the team's bar, and seek to be a reference in quality and performance. here's what we're looking for: - 5+ of background in software development. - 3+ working in data platform or data engin...
About you you are someone who wants to influence your own development. you’re looking for a company where you have the opportunity to pursue your interests and be able to grow professionally. you bring to applaudo the following competencies: - strong background in statistical analysis, with expertise in applying statistical techniques to extract meaningful insights. - proficiency in r, python, and sql for data manipulation, modeling, and analysis. - hands-on experience with relational and non-relational databases, particularly google cloud sql and bigquery. - proficiency with data visualization tools such as looker studio, tableau, or power bi. - solid understanding of big data concepts and technologies. - strong analytical skills to assess multiple data sources and track kpis. - excellent communication skills, with the ability to present findings to diverse audiences. - english is a requirement, as you will be working directly with us-based clients. you will be accountable for the following responsibilities: - analyze and interpret large datasets to identify trends, patterns, and opportunities for improvement. - design and develop reports and dashboards, presenting findings clearly through interactive visualizations. - build advanced analytical solutions using the most appropriate tools and technologies. - optimize data management and analysis processes by identifying the most suitable data sources. - collaborate with data engineers to improve processes related to ingestion, integration, cleansing, transformation, and analysis. - present results to stakeholders and pr...
**business analyst** **location: bogotá, colombia** **model of work: hybrid** **_ please submit your cv/resumé in english. only resumes submitted in english will be considered._** are you excited by challenges? do you enjoy working in a fast-paced, international, and dynamic environment which contributes to drive the energy transition? then now is the time to join quorum software, a rapidly growing technology & professional services solutions company and industry leader in energy transformation. quorum software is the world's largest provider of digital technology focused solely on business workflows that empower the energy industry. throughout every region of the globe, customers rely on quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies. **overview** **responsibilities** - support the team in meeting release goals and objectives by actively participating in sprint planning, backlog grooming, and other agile ceremonies. - outline the requirements for a business capability by gathering and analyzing user needs, translating them into actionable user stories, and prioritizing them in the product backlog. - collaborate with product owners, developers, and other stakeholders to determine the best strategies for building and supporting requested features and functionalities. ...
Full-stack software engineer (mid-level) sueldo: $2.500.000,00 - $4.000.000,00 al mes job description: mid-level software engineer (full-stack) ubicación: remoto ? colombia (latam) tipo de contrato: prestación de servicios honorarios mensuales: $2.500.000 a $4.000.000 cop (según experiencia) modalidad: remoto role summary:we are seeking a motivated mid-level software engineer with a passion for developing high-quality, maintainable software and a strong desire to grow professionally. the ideal candidate will have 3-6 years of experience working in agile environments, demonstrating solid technical skills and a collaborative mindset. they are eager to learn, adapt, and contribute to a fast-paced, innovative team committed to best practices and continuous improvement. key responsibilities: participate in designing, developing, and maintaining scalable and reliable software components in line with project requirements. write secure, well-tested code adhering to coding standards and best practices. collaborate closely with team members across backend, frontend, and product teams to deliver solutions efficiently. assist in code reviews and technical discussions to ensure quality and consistency. contribute to continuous integration and deployment efforts, and follow established processes for testing and deployment. learn and adopt new tools, frameworks, and best practices to improve development efficiency and product quality. embrace an agile, iterative environment, providing feedback and improving workflows. qualifications & skills: experience: 3-6 yea...
**who are we?** equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. digital leaders harness equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. a career at equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. we embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. **job summary** responsible for supporting the team with security projects, processes, audits, and data center. **responsibilities** processes - supports the rollout of information security processes across all sites in scope - reviews less complex security and business continuity processes (e.g., access card key management process) within the data center and identifies opportunities for process improvement; may support process solutions project management - supports security and business continuity projects across all sites in scope (e.g. security construction, security certifications) support to data center - tracks key performance indicators for physical security and business continuity - provides...
Job title customer support coordinator / global expert team analyst external job title: global expert team analyst position type: customer support location: bogota, colombia (hybrid) summary of the role: the global expert team (get) analyst acts as a 2nd level service desk to support amadeus’ customers using amadeus products and solutions. the get analyst provides support for highly complex functional and technical systems in high availability environments, involving analysis, troubleshooting, and diagnostics. they are responsible for incident recovery and escalation to resolver groups within amadeus or third parties. the team offers dedicated support to the travel agency sector on a 24/7 basis. in this role you’ll: customer relationship: 1. respond to customer questions regarding amadeus products and solutions, researching and validating issues to ensure customer satisfaction. 2. investigate and analyze complex issues, recovering incidents using knowledge solutions to restore service promptly. 3. provide customers with updates on critical problems to keep them informed. 4. represent customer support in internal meetings with global colleagues. technical expertise: 1. become a functional, technical, and product expert to acknowledge, investigate, and recover incidents within slas. 2. develop expertise on customer technical setups and products. 3. understand products thoroughly to respond to queries and investigate issues. 4. analyze system logs in formats like edifact, xml, json (training provided). 5. create or improve customer-specific knowledge and processes. ...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description visa’s technology organization is a community of problem solvers and innovators reshaping the future of commerce. we operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80m merchants, 15k financial institutions, and billions of everyday people. while working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and b2c platforms. the opportunity: we are looking for a software engineering director who can set a company-wide example of how to lead individual contributors as they plan work, execute daily tasks, and improve operations so that the team can produce consistent, predictable output. they are expected to demonstrate the highest standards of personal accountability, communication, integrity, and collaboration. they are data-driven ...
Join **keyrus** and transform the future with us! **who are we?** at keyrus, we are passionate about innovation and technology. we are a french company with over 28 years of experience, present in 26 countries and with more than 3,500 consultants worldwide. in colombia, we have been leading solutions in **digital experience** and **data intelligence** for 8 years, helping companies evolve in the digital age. **do you like dynamic and challenging environments?** if you are passionate about the world of technology and are looking for a place where you can grow professionally, keyrus is for you! here, every day brings new challenges and opportunities to learn and improve. we are looking for a **business development executive** for our **sales** team. as **business development executive**at keyrus, you will work with a team of professionals with high technical skills, but above all with the best human qualities. you will participate in projects for clients in different industries, using the latest technologies to carry out innovative projects **what will your day-to-day be like?** at keyrus, every day is a new opportunity to innovate and overcome challenges. you will be involved in: - prospect market. - nurture the relationship with partners. - prepare and present generic and tailored demonstrations to prospective clients. - identify projected financial and business benefits that will be delivered to prospects. - participate in a potential prospect debrief to build a deeper understanding of requirements and expectations that can then be positioned in sales...
Join keyrus and transform the future with us! who are we? at keyrus, we are passionate about innovation and technology. we are a french company with over 28 years of experience, present in 26 countries and with more than 3,500 consultants worldwide. in colombia, we have been leading solutions in digital experience and data intelligence for 8 years, helping companies evolve in the digital age. do you like dynamic and challenging environments? if you are passionate about the world of technology and are looking for a place where you can grow professionally, keyrus is for you! here, every day brings new challenges and opportunities to learn and improve. we are looking for a business development executive for our sales team. as business development executive at keyrus, you will work with a team of professionals with high technical skills, but above all with the best human qualities. you will participate in projects for clients in different industries, using the latest technologies to carry out innovative projects what will your day-to-day be like? at keyrus, every day is a new opportunity to innovate and overcome challenges. you will be involved in: - prospect market. - nurture the relationship with partners. - prepare and present generic and tailored demonstrations to prospective clients. - identify projected financial and business benefits that will be delivered to prospects. - participate in a potential prospect debrief to build a deeper understanding of requirements and expectations that can then be positioned in sales proposition and business case (assumed moderate...
Senior ml/ai engineer medellín, antioquia , bogotá, capital district , cali, valle del cauca , barranquilla about project provectus is a premier aws partner at the forefront of artificial intelligence solutions empowering businesses to unlock value and accelerate their transformation via bespoke applications, managed services, and advisory engagements. with offices in north america, latam, and emea, provectus partners with clients around the world and is obsessed with leveraging cloud, data, and ai to reimagine the way clients operate & compete. responsibilities: - create ml models from scratch or improve existing models. - create ml/ai pipelines that include custom models or apis as part of the processing. - collaborate with the engineering team, data scientists, and product managers on production models. - develop experimentation roadmap. - set up a reproducible experimentation environment and maintain experimentation pipelines. - monitor and maintain ml models in production to ensure optimal performance. - write clear and comprehensive documentation for ml models, processes, and pipelines. requirements: - comfortable with standard ml algorithms and underlying math. - practical experience with solving classification and regression tasks in general, feature engineering. - practical experience with ml models in production: orchestrating workflows, monitoring metrics. - practical experience with one or more use cases from the following: nlp, llms, and recommendation engines. - solid software engineering skills (i.e., ability to produce well-structured modules, not onl...
Customer support coordinator / global expert team analyst page is loaded customer support coordinator / global expert team analyst apply remote type hybrid locations bogota time type full time posted on posted 2 days ago job requisition id r29451 job title customer support coordinator / global expert team analyst external job title : global expert team analyst position type: customer support location: bogota, colombia (hybrid) summary of the role: "the global expert team (get) analyst acts as 2nd level service desk to support amadeus’ customers using amadeus products and solutions. the amadeus get analyst is involved in providing 2nd level support to highly complex functional and technical systems in high availability environments, requiring thorough analysis, troubleshooting and diagnostics. the incumbent is specifically responsible for recovering incidents and requests; or for escalating them to resolver groups within amadeus or to third parties involved in the service provided. the global expert team support group provides dedicated support to the travel agency customer sector. the team supports travel agency products and solutions on a 24/7 operation" in this role you’ll: customer relationship: 1. respond to amadeus customers’ questions concerning amadeus products and solutions (research and validate the application and technical issues) to aid customers in understanding product functionality and outputs, ensuring the highest customer satisfaction. 2. acknowledge, investigate, and conduct logical analysis of complex issues; when possible through recoverin...
Recognized as the leading software development company in the americas, our client offers 100% remote modality and an excellent work environment in which employees can thrive, work in multicultural teams, with flexible schedules and endless growth opportunities. about the role: we are looking for react senior developers to join our development team to design and implement user interface components for web and mobile applications using the react open-source library ecosystem. main activities: - design practical solutions to solve problems. - participate in code reviews, testing. - provide the technology for a platform that facilitates monthly requests. - work with big data and predictive analytics on a distributed system. - collaborate with the developing team, product owners, client services, to innovate and get the tasks done. requirements: - at least 5 years of experience in frontend development with strong skills in javascript, css3 and html5. - at least 1 year of experience developing web applications using reactjs, flux, redux, relay, etc. - experience with other javascript frameworks such as angular, backbone, marionette. - experience using es2015 (es6 / es7). - experience with command lines, apis, and client-side performance. - familiar with the concepts of basic programming, data structures, types of variables and idiosyncrasies. - proficient in english. benefits: - 100% remote work. - flexible hours - make your own schedule! - diverse and multicultural work environment. - paid parental leave, vacation & holidays. - hardware setup for you to wo...
- media performance - bogota, colombia - publicis global delivery - entry - remote - 7/18/2025 - 116523 company description publicis global delivery is the talent powerhouse of publicis groupe, the largest global communications group. we make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the groupe. in latam, we are over 1,700 passionate employees that love to push boundaries and drive innovative solutions. if you are a risk-taker and love to develop intrepid ideas, pgd is the place for you. we move people, and people move us! overview publicis global delivery is looking for a senior social analyst l3 who wants to help our global clients succeed and our team continues growing. you will directly contribute to transforming our international clients 'businesses by running and activating social campaigns and guiding team members to improve their technical goals. the ideal candidate has independence and focus on quality and is eager to grow together with more than 5.000 employees of publicis global delivery in the world. if you are passionate about digital transformation, cross-team communication, and the digital ecosystem, we are looking for you! responsibilities - work directly with agencies in the us or europe to activate, monitor, and optimize social media campaigns for global clients. - proactively identify client’s growth opportunities and take actions to ensure it happens. - assist in social and digital media training sessions. - you will have the time and opportunity to grow and he...
Job title: recruiter remote/virtual role how to apply if you’re interested, when applying, please send us a short audio or video introduction sharing your experience in recruiting (especially for sales roles) and highlight one strategy or approach you use to find top candidates. we look forward to learning more about your background. ** to be considered, applications must include the requested audio or video. about the role we’re looking for an experienced, detail-oriented recruiter to join our team and support a variety of hiring needs, with a strong focus on recruiting salespeople. this role requires someone who speaks english, highly organized, and able to manage multiple open positions at once while maintaining efficiency and precision. the ideal candidate is proactive, entrepreneurial-minded, and committed to building strong pipelines of top talent. you’ll be more than a task-taker, you’ll be a strategic partner in shaping our team. key responsibilities: - manage the end-to-end recruitment cycle: sourcing, screening, interviewing, and coordinating offers. - build and maintain organized candidate pipelines for multiple roles at the same time. - develop and execute sourcing strategies to attract high-quality candidates, especially for sales and marketing roles. - ensure clear, timely communication with candidates and internal stakeholders. - maintain accurate records of applicants, interviews, and hiring outcomes. - anticipate hiring needs, propose solutions, and improve recruitment processes. - provide a smooth and professional candidate experience from first c...
**business analyst** **location: bogotá, colombia** **model of work: hybrid** **_ please submit your cv/resumé in english. only resumes submitted in english will be considered._** are you excited by challenges? do you enjoy working in a fast-paced, international, and dynamic environment which contributes to drive the energy transition? then now is the time to join quorum software, a rapidly growing technology & professional services solutions company and industry leader in energy transformation. quorum software is the world's largest provider of digital technology focused solely on business workflows that empower the energy industry. throughout every region of the globe, customers rely on quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies. **overview** **responsibilities** - support the team in meeting release goals and objectives by actively participating in sprint planning, backlog grooming, and other agile ceremonies. - outline the requirements for a business capability by gathering and analyzing user needs, translating them into actionable user stories, and prioritizing them in the product backlog. - collaborate with product owners, developers, and other stakeholders to determine the best strategies for building and supporting requested features and functionalities. ...
Title: expert sls crt (cpm) location: gsc bog key responsibilities: develop a strong and trustful relationship with clients through timely and accurate communications. · provide support to the assigned account. · review and ensure the achievement of specific client kpis and service agreements. · generate, analyze, and present performance reports to stakeholders. · maintain clear and effective communication with internal and external third parties to meet client expectations. · provide proactive issue resolution and implement corrective and preventive actions to ensure service excellence. · act as the key contact for escalations, ensuring timely and effective solutions. · develop and maintain sustainable relationships with internal and external stakeholders. · coordinate and oversee business implementations. · participate in and/or lead customer reviews (qbr and/or mbr). · coordinate stakeholder activities, ensuring quality, compliance, and timeliness. · understand client documentation requirements and provide detailed guidelines to stakeholders to ensure compliance. · recommend and coordinate necessary changes based on process analysis. · assist dgf operations in resolving complex issues. · create, update, and manage internal documentation, including sops, process maps, and work instructions. · lead the implementation of process improvements, workflow optimizations, and automation initiatives to increase efficiency. · filter and consolidate information from multiple sources to provide accurate and relevant insights. · prepare and deliver management repor...
At roofr, we’re obsessed with our customers. we constantly gather feedback to shape, prioritize, and launch the products they truly need. that’s what makes roofr’s crm special. we started by building essential sales tools like aerial roof measurements and digital sales proposals. but when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. so, we created a crm that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. with a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products. we have an amazing culture, strong financials, and best-in-class company metrics. it’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact. building a powerful user experience is what sets roofr apart from all other roofing platforms. as an contract engineer in an early stage and high growth company, you will have a large impact on both technical implementation and help steer our technology roadmap. what you'll get to do: - help drive backend architecture to the next stage of roof’s systems - work in a fast-paced cross-functional team that values doing things ‘the right way’ - contribute in an early-stage company with engineering first culture - contributing to all aspects of the software development lifecycle, from planning to delivery - collaborating with the cross-functional team members to de...
Provectus is a premier aws partner at the forefront of artificial intelligence solutions empowering businesses to unlock value and accelerate their transformation via bespoke applications, managed services, and advisory engagements. with offices in north america, latam, and emea, provectus partners with clients around the world and is obsessed with leveraging cloud, data, and ai to reimagine the way clients operate & compete. responsibilities: - create ml models from scratch or improve existing models. - create ml/ai pipelines that include custom models or apis as part of the processing. - collaborate with the engineering team, data scientists, and product managers on production models. - develop experimentation roadmap. - set up a reproducible experimentation environment and maintain experimentation pipelines. - monitor and maintain ml models in production to ensure optimal performance. - write clear and comprehensive documentation for ml models, processes, and pipelines. requirements: - comfortable with standard ml algorithms and underlying math. - practical experience with solving classification and regression tasks in general, feature engineering. - practical experience with ml models in production: orchestrating workflows, monitoring metrics. - practical experience with one or more use cases from the following: nlp, llms, and recommendation engines. - solid software engineering skills (i.e., ability to produce well-structured modules, not only notebook scripts). - python expertise, docker. - practical experience with cloud platforms (aws stack is preferred, e.g. a...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. through genesys cloud, the ai-powered experience orchestration platform, organizations can accele...
Join to apply for the process optimization engineer role at wrs health join to apply for the process optimization engineer role at wrs health voted #1 ehr by pc mag, wrs health delivers a fully integrated cloud based emr and practice management solut...
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