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Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunc...
Join to apply for the process optimization engineer role at wrs health join to apply for the process optimization engineer role at wrs health voted #1 ehr by pc mag, wrs health delivers a fully integrated cloud based emr and practice management solutions to its clients. we bring solutions to physicians by providing constant enhancement of our products and services including ehr, practice management, marketing, patient coordination and billing. about the role company overview voted #1 ehr by pc mag, wrs health delivers a fully integrated cloud based emr and practice management solutions to its clients. we bring solutions to physicians by providing constant enhancement of our products and services including ehr, practice management, marketing, patient coordination and billing. about the role wrs health is seeking a process optimization engineer with a background in industrial engineering and a strong passion for operational excellence to lead process improvement initiatives across the organization. this role will be responsible for evaluating and enhancing workflows across multiple internal teams—including hr, marketing, and finance—as well as within operations, with a focus on our business process outsourcing (bpo) services such as virtual assistant support, billing services, and other client-facing support functions. the ideal candidate is both analytical and collaborative, skilled at identifying inefficiencies, introducing automation and best practices, and partnering cross-functionally to standardize scalable solutions that improve performance, reduce fric...
* descripción empresa: el servicio de empleo operado por comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación. las vacantes publicadas por el servicio de empleo comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en medellín y antioquia. si estás interesado en consultar las vacantes para conectarte laboralmente con comfama, te recomendamos consultar nuestra página web www.comfama.com opción trabaja con nosotros * funciones del cargo: bpo global services, solicita para su equipo de trabajo, personal con experiencia mínima de 6 meses para desempeñar el cargo de agente de ventas bilingüe call center. formación académica: bachiller. funciones específicas: - cumplir con los indicadores de ventas, atención y satisfacción del cliente. - escuchar, entender y brindar soluciones efectivas a las personas usuarias. - gestionar chats, llamadas o correos en inglés con calidad y empatía. - registrar cada interacción y hacer seguimiento de los casos. - vender soluciones financieras a través de call center para clientes americanos. conocimientos: - alta habilidad comercial, orientación al logro y capacidad de servicio al cliente. - nivel de inglés b2 o superior. salario: $2.500.000 a $3.000.000 + bonificación por calidad y adherencia de $500.000 + comisiones sin techo + prestaciones de ley. horarios: lunes a viernes de 8:00 a.m. a 6:00 p.m. fin de semana libre, se laboran festivos. tipo de contrato: ...
Auxiliar financiero - seguros de vehículos descripción de la empresa: somos una empresa especializada en seguros de vehículos, enfocada en el mercado norteamericano. buscamos talento comprometido y detallista para fortalecer nuestro equipo administrativo y financiero. - manejo y análisis de datos en excel (reportes, controles, bases de datos). - apoyo en procesos financieros y administrativos. - atención y seguimiento a tareas con alta precisión y detalle. - comunicación básica en inglés. - revisión y organización de documentación financiera y de clientes. - apoyo en conciliaciones de pagos y control de reembolsos. - coordinación con otros departamentos para verificar datos financieros. - experiencia mínima de 1 año en áreas financieras o administrativas. - buen manejo de excel: sumas, tablas dinámicas, filtros (se realizará prueba técnica). - inglés básico: lectura de documentos y redacción de correos simples. - atención al detalle y orientación a resultados. - disponibilidad para laborar de lunes a viernes, de 8:00 a.m. a 6:00 p.m. - disponibilidad para trabajar en días festivos colombianos. - experiencia previa en un rol administrativo o financiero (mínimo 1 año, deseable). - habilidades organizativas y atención al detalle. - conocimiento del sector seguros (deseable, no obligatorio). - contratación indefinida. - oportunidad de crecimiento en una empresa que trabaja con el mercado internacional. - excelente ambiente laboral. si cumples con el perfil y deseas hacer parte de nuestro equipo, envía tu hoja de vida actualizada y pr...
Barranquilla, colombia | posted on 04/24/2025 op360 is a global workforce solutions provider established in 2006 by experienced entrepreneurs. with a strong commitment to a relationship-first philosophy, we pride ourselves on being a trusted partner to brands and businesses around the world. our comprehensive suite of services includes inbound and outbound customer support, data center operations, outbound sales, finance and accounting, technical support, software and web development, and a wide array of back-office solutions. at op360, we are passionate about driving innovation, agility, and competitive advantage for our clients. responsibilities - conduct thorough background checks on candidates to assess potential security and compliance risks. - lead departmental internal audits to evaluate processes within op360’s ims. - ensure strict enforcement of information security (info sec)-related policies and collaborate with various teams for compliance. - monitor and track incident reports, ensuring that each is properly completed and addressed. - track and report on key compliance metrics related to internal audits. - prepare and present status reports on compliance progress across op360. - participate in internal audits based on op360’s ims frameworks, ensuring alignment with iso 27001, iso 22301, hipaa, soc 2 type 2, and pci dss. - develop and implement remediation plans and strategies to continuously improve op360’s compliance and security posture. - work closely with the it team to enforce and strengthen security and compliance policies. - facili...
Auxiliar financiero - seguros de vehículos descripción de la empresa: somos una empresa especializada en seguros de vehículos, enfocada en el mercado norteamericano. buscamos talento comprometido y detallista para fortalecer nuestro equipo administrativo y financiero. manejo y análisis de datos en excel (reportes, controles, bases de datos). apoyo en procesos financieros y administrativos. atención y seguimiento a tareas con alta precisión y detalle. comunicación básica en inglés. revisión y organización de documentación financiera y de clientes. apoyo en conciliaciones de pagos y control de reembolsos. coordinación con otros departamentos para verificar datos financieros. experiencia mínima de 1 año en áreas financieras o administrativas. buen manejo de excel: sumas, tablas dinámicas, filtros (se realizará prueba técnica). inglés básico: lectura de documentos y redacción de correos simples. atención al detalle y orientación a resultados. disponibilidad para laborar de lunes a viernes, de 8:00 a.m. a 6:00 p.m. disponibilidad para trabajar en días festivos colombianos. experiencia previa en un rol administrativo o financiero (mínimo 1 año, deseable). habilidades organizativas y atención al detalle. conocimiento del sector seguros (deseable, no obligatorio). contratación indefinida. oportunidad de crecimiento en una empresa que trabaja con el mercado internacional. excelente ambiente laboral. si cumples con el perfil y deseas hacer parte de nuestro equipo, envía tu hoja de vida actualizada y prepárate para la prueba de excel. bpo global services es una organización colombiana...
Join to apply for the safety delivery specialist role at didi 2 days ago be among the first 25 applicants join to apply for the safety delivery specialist role at didi about the company didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. about the company didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. for more information, please visit: www.didiglobal.com/news about the team/role in this role, y...
Join to apply for the senior recruiter - ai community role at taskus join to apply for the senior recruiter - ai community role at taskus job description job description about taskus: taskus is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, hitech, fintech, and healthtech. the people first culture at taskus has enabled the company to expand its workforce to approximately 45,000 employees globally. presently, we have a presence in twenty-three locations across twelve countries, which include the philippines, india, and the united states. it started with one ridiculously good idea to create a different breed of business processing outsourcing (bpo)! we at taskus understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. what we offer: at taskus, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. our commitment to a people first culture is reflected in the various departments we have established, including total rewards, wellness, hr, and diversity. we take pride in our inclusive environment and positive impact o...
Didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. in this role, you will plays a crucial role in ensuring the safety and security of service delivery operations within the organization. you will be responsible for: proactively identify and address safety risks to ensure the smooth and secure delivery of services while prioritizing the well-being of employees, customers, and the community. coordinating and delivering new processes and updates in the operation with the bpos. provide training sessions and workshops to employees on safety procedures, emergency protocols, and best practices. develop corrective action plans and follow up to ensure operational issues are addressed promptly. maintain accurate records of safety-r...
About taskus: taskus is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, hitech, fintech, and healthtech. the people first culture at taskus has enabled the company to expand its workforce to approximately 45,000 employees globally. presently, we have a presence in twenty-three locations across twelve countries, which include the philippines, india, and the united states. it started with one ridiculously good idea to create a different breed of business processing outsourcing (bpo)! we at taskus understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. what we offer: at taskus, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. our commitment to a people first culture is reflected in the various departments we have established, including total rewards, wellness, hr, and diversity. we take pride in our inclusive environment and positive impact on the community. moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within taskus. join our team today and experience fir...
Asesor comercial presencial con excelentes comisiones ¡esta es tu oportunidad para crecer y brillar! en bpo global services somos una comunidad incluyente que crea lazos en cada contacto. buscamos vendedores telefónicos con experiencia en ventas con cliente chileno, específicamente en productos financieros. tu misión será: asegurar la generación de ingresos cumpliendo un plan de ventas, asesorando y presentando propuestas que superen las expectativas de nuestros clientes, ofreciendo beneficios claros y medibles para alcanzar los objetivos de ingresos y productos. - salario base: $1.423.500 + ¡comisiones ilimitadas! - contrato a término indefinido desde el primer día - pagos quincenales puntuales - día libre por tu cumpleaños - horario de 44 horas semanales (tiempo completo) - ambiente laboral increíble y oportunidades de crecimiento profesional - beneficios exclusivos: - convenios educativos para tu desarrollo - descuentos en gimnasios, tiendas y restaurantes - acceso a servicios médicos con tarifas preferenciales - opciones de ahorro financiero funciones principales: - administrar y vender a clientes actuales - prospectar y captar nuevos clientes - cumplir metas de ventas mensuales - participar en reuniones de gestión comercial - elaborar ofertas y propuestas comerciales - planificar visitas y reportar avances requisitos para unirte a nuestro talento global: - experiencia mínima de 6 meses en ventas consultivas de productos financieros chilenos - manejo de paquete office (excel medio, powerpoint, word) e internet - formación académica de bachillerato si cumples ...
We are lenovo. we do what we say. we own what we do. we wow our customers. lenovo is a us$57 billion revenue global technology powerhouse, ranked #248 in the fortune global 500, and serving millions of customers every day in 180 markets. focused on a bold vision to deliver smarter technology for all, lenovo has built on its success as the world’s largest pc company with a full-stack portfolio of ai-enabled, ai-ready, and ai-optimized devices (pcs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. description and requirements as a customer engagement center coordinator , you will work in conjunction with our bpo partners to ensure the operational kpis and service delivered for the technical warranty contact center operations meet and exceed the terms set by contract. the coordinator acts as a single point of contact for warranty service contact center issues ensuring responsiveness and resolution. utilizing feedback from the account and knowledge built, the coordinator works on existing processes to improve efficiency, quality, and reduce costs of the contact center, setting up new processes as needed. the coordinator closely monitors service activity and performance to ensure adherence to the service level kpis, timely escalation of issues to appropriate teams and service providers, and develops and presents analysis/results for the service metrics internally and externally on the timeline required (weekly/monthly/quarterly). the coordinator ...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Cuéntanos, ¿por qué eres el candidato ideal para esta oferta? 0 caracteres de 2,000 para crear la alerta debes aceptar los términos y condiciones y el aviso de privacidad. inscríbete en elempleo.com y aplica a miles de ofertas de las mejores empresas: si quieres, a continuación puedes adjuntar tu hoja de vida. no es obligatorio. si deseas, a continuación puedes adjuntar nuevos documentos. el documento que borres también será eliminado de tu hoja de vida. adjuntaste el máximo de documentos. borra alguno de la lista para cargar uno nuevo. el documento que borres será eliminado de tu hoja de vida. examinar pdf, doc, máx. 3mb gracias por haberte postulado a la oferta de empleo team leader bpo bilingüe /remoto, en sgf global est sas . trabaja en sgf global est sas $2,5 a $3 millones cop ?? ¡estamos contratando team leader call center bilingüe! ?? ?? modalidad remota – colombia ?? contrato por obra labor (3 meses) ?? salario: $4.000.000 cop ¿tienes experiencia liderando equipos en campañas outbound? ?? ¿te apasiona alcanzar metas y motivar a otros a dar lo mejor? ¡esta oportunidad es para ti! ?? ?? ¿qué harás? ?? liderarás un equipo de agentes bilingües en un proyecto outbound de alto volumen ?? asegurarás el cumplimiento de cuotas y desempeño ?? darás coaching para mejorar habilidades de ventas y manejo de objeciones ?? gestionarás interacciones en crm (salesforce, hubspot) ?? requisitos clave: ?? 2+ años como team leader en call center ?? inglés avanzado (b2+ / c1) ?? experiencia en ventas y llamadas ou...
Exl bogota, d.c., capital district, colombia senior bpo recruitment manager – hybrid exl bogota, d.c., capital district, colombia get ai-powered advice on this job and more exclusive features. talent acquisition supervisor | senior recruiter | psychology do you have experience leading recruitment strategies in the bpo sector? are you passionate about attracting and developing high-impact talent? if so, this opportunity is for you! at exl, we are looking for a senior bpo recruitment manager to join our team in bogotá. this strategic role will be key in leading talent attraction initiatives, optimizing recruitment processes, and managing recruitment teams for both local and international operations. responsibilities this role will focus on managing the bpo services recruitment team in activities such as sourcing, interview scheduling, and other recruitment administration tasks for open requisitions. this is a hybrid role, with on-site work 3 days per week at the exl bogotá office. - oversee the recruiting team’s intake and data entry for opening, updating, and maintaining srfs with job requirements in the applicant tracking system (ats), as well as posting positions to job portals. - ensure accurate data entry in the ats and hris for the seamless onboarding of selected candidates. - conduct thorough screening calls to assess candidate fit before referring them to hiring managers for interviews, ensuring the team follows the same standards. - determine applicant requirements by reviewing job descriptions and qualifications; schedule intake calls...
Get ai-powered advice on this job and more exclusive features. job overview: we are seeking a highly motivated and experienced remote latin america talent acquisition manager to join our team in latam . this role will be responsible for developing and executing talent acquisition strategies, managing the full recruitment cycle, and ensuring we attract top talent to meet our business needs. the ideal candidate will have a deep understanding of regional hiring trends, strong networking skills, and the ability to collaborate with cross-functional teams. key responsibilities: develop and implement effective talent acquisition strategies tailored to the latin american market manage the full recruitment lifecycle, including sourcing, screening, interviewing, and onboarding candidates partner with hiring managers to understand staffing needs and provide recruitment guidance utilize various sourcing methods, including job boards, social media, networking events, and referrals build and maintain a strong talent pipeline for future hiring needs ensure a seamless and positive candidate experience throughout the hiring process track recruitment metrics and provide reports on hiring trends and effectiveness stay up to date with local labor laws, hiring regulations, and market salary benchmarks collaborate with hr and leadership to improve employer branding and attract top talent conduct market research qualifications: 3-5 years of experience in talent acquisition, preferably within latin america proven ability to manage multiple hiring projects and meet deadlines excellent communication...
4 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from op360 (officepartners360) op360 is a global workforce solutions provider established in 2006 by experienced ...
Barranquilla, colombia | posted on 04/24/2025 op360 is a global workforce solutions provider established in 2006 by experienced entrepreneurs. with a strong commitment to a relationship-first philosophy, we pride ourselves on being a trusted partner ...
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