Compartir oferta compartir oferta servicenow developer. colombia 1886543--- job title: servicenow developer employment type: permanent salary & benefits salary to be agreed upon. benefits may include health coverage and other perks. about the role: w...
Aprio colombia. quality assurance analyst, enterprise data services 1 week ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. work with a nationally ranked cpa and advisory firm that is passionate for ...
About the role the cash applications specialist is responsible for applying payments accurately to customer accounts, performing analysis of payment histories and account reconciliations. in addition, this role will reconcile customer balances with focus on resolving payment discrepancies, conduct research for unidentified customer accounts and/or over-payments. this position will also have regular interaction with the credit/collection department. the candidate takes ownership and creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment. what you'll do the position reports to the cash application team leader. in order to provide satisfactory service the position must focus on: identify and allocate all incoming payments and ensure that all cash is posted and distributed accurately to customer accounts scan checks to bank account and reconcile deposit to check totals validate posting results and reconcile payments posted against checks received. research and resolve misapplications concerning account or amount inaccuracies. administration of the direct debit process in relation to incoming payments reconciliation of the credit card collections/ processing reimbursements to credit card provide general support to the credit and collections team assist with other additional reporting requirements as needed what we're looking for intermediate to advanced english proficiency degree in accounting or other business discipline preferred but not required. extensive work experience can be substituted high accuracy and a...
Job description connecting people to care with every call this role gives you the time to care for patients and yourself, with space to grow professionally while enjoying life beyond work. step into a future where your skills make a real impact. job description as a customer service representative , you’ll deliver seamless support by assisting patients with appointment scheduling, insurance verification, and billing inquiries. you’ll serve as a crucial link between patients and healthcare providers, ensuring efficient, accurate, and compassionate communication from the first call to the completion of care. job overview employment type: indefinite-term type contract shift: monday to friday, day shift salary: cop 3,300,000 work setup: onsite, bogotá & medellin your daily tasks extend a warm welcome and provide comprehensive assistance to patients over the phone for inquiries, appointment scheduling, and general information address patient queries concerning scheduling, insurance policies, and billing matters validate patient eligibility for appointments and procedure codes educate patients about insurance coverage, including copayments, coinsurance, and deductibles verify insurance details and collaborate with providers for accurate billing serve as a vital communication link between patients and healthcare providers dispatch telephone encounters for medication refill requests and referrals, ensuring prompt responses maintain accurate and detailed patient records by thoroughly documenting insurance information, appointments, and all communication hist...
About the role the cash applications specialist is responsible for applying payments accurately to customer accounts, performing analysis of payment histories and account reconciliations. in addition, this role will reconcile customer balances with focus on resolving payment discrepancies, conduct research for unidentified customer accounts and/or over-payments. this position will also have regular interaction with the credit/collection department. the candidate takes ownership and creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment. what you'll do the position reports to the cash application team leader. in order to provide satisfactory service the position must focus on: identify and allocate all incoming payments and ensure that all cash is posted and distributed accurately to customer accounts scan checks to bank account and reconcile deposit to check totals validate posting results and reconcile payments posted against checks received. research and resolve misapplications concerning account or amount inaccuracies. administration of the direct debit process in relation to incoming payments reconciliation of the credit card collections/ processing reimbursements to credit card provide general support to the credit and collections team assist with other additional reporting requirements as needed what we're looking for intermediate to advanced english proficiency degree in accounting or other business discipline preferred but not required. extensive work experience can be substituted high accuracy and a...
Title: specialist ofr (oam) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: - respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (trough phone calls and emails as required) - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end...
About the role the cash applications specialist is responsible for applying payments accurately to customer accounts, performing analysis of payment histories and account reconciliations. in addition, this role will reconcile customer balances with focus on resolving payment discrepancies, conduct research for unidentified customer accounts and/or over-payments. this position will also have regular interaction with the credit/collection department. the candidate takes ownership and creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment. what you'll do the position reports to the cash application team leader. in order to provide satisfactory service the position must focus on: identify and allocate all incoming payments and ensure that all cash is posted and distributed accurately to customer accounts scan checks to bank account and reconcile deposit to check totals validate posting results and reconcile payments posted against checks received. research and resolve misapplications concerning account or amount inaccuracies. administration of the direct debit process in relation to incoming payments reconciliation of the credit card collections/ processing reimbursements to credit card provide general support to the credit and collections team assist with other additional reporting requirements as needed what we're looking for intermediate to advanced english proficiency degree in accounting or other business discipline preferred but not required. extensive work experience can be substituted high accuracy and a...
About the role the cash applications specialist is responsible for applying payments accurately to customer accounts, performing analysis of payment histories and account reconciliations. in addition, this role will reconcile customer balances with focus on resolving payment discrepancies, conduct research for unidentified customer accounts and/or over-payments. this position will also have regular interaction with the credit/collection department. the candidate takes ownership and creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment. what you'll do the position reports to the cash application team leader. in order to provide satisfactory service the position must focus on: identify and allocate all incoming payments and ensure that all cash is posted and distributed accurately to customer accounts scan checks to bank account and reconcile deposit to check totals validate posting results and reconcile payments posted against checks received. research and resolve misapplications concerning account or amount inaccuracies. administration of the direct debit process in relation to incoming payments reconciliation of the credit card collections/ processing reimbursements to credit card provide general support to the credit and collections team assist with other additional reporting requirements as needed what we're looking for intermediate to advanced english proficiency degree in accounting or other business discipline preferred but not required. extensive work experience can be substituted high accuracy and a...
About the role the cash applications specialist is responsible for applying payments accurately to customer accounts, performing analysis of payment histories and account reconciliations. in addition, this role will reconcile customer balances with focus on resolving payment discrepancies, conduct research for unidentified customer accounts and/or over-payments. this position will also have regular interaction with the credit/collection department. the candidate takes ownership and creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment. what you'll do the position reports to the cash application team leader. in order to provide satisfactory service the position must focus on: identify and allocate all incoming payments and ensure that all cash is posted and distributed accurately to customer accounts scan checks to bank account and reconcile deposit to check totals validate posting results and reconcile payments posted against checks received. research and resolve misapplications concerning account or amount inaccuracies. administration of the direct debit process in relation to incoming payments reconciliation of the credit card collections/ processing reimbursements to credit card provide general support to the credit and collections team assist with other additional reporting requirements as needed what we're looking for intermediate to advanced english proficiency degree in accounting or other business discipline preferred but not required. extensive work experience can be substituted high accuracy and a...
Title: specialist ofr (oam) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: - respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (trough phone calls and emails as required) - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end...
About the role the cash applications specialist is responsible for applying payments accurately to customer accounts, performing analysis of payment histories and account reconciliations. in addition, this role will reconcile customer balances with focus on resolving payment discrepancies, conduct research for unidentified customer accounts and/or over-payments. this position will also have regular interaction with the credit/collection department. the candidate takes ownership and creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment. what you'll do the position reports to the cash application team leader. in order to provide satisfactory service the position must focus on: identify and allocate all incoming payments and ensure that all cash is posted and distributed accurately to customer accounts scan checks to bank account and reconcile deposit to check totals validate posting results and reconcile payments posted against checks received. research and resolve misapplications concerning account or amount inaccuracies. administration of the direct debit process in relation to incoming payments reconciliation of the credit card collections/ processing reimbursements to credit card provide general support to the credit and collections team assist with other additional reporting requirements as needed what we're looking for intermediate to advanced english proficiency degree in accounting or other business discipline preferred but not required. extensive work experience can be substituted high accuracy and a...
Title: specialist ofr (oam) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: - respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (trough phone calls and emails as required) - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end...
Title: specialist ofr (oam) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: - respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (trough phone calls and emails as required) - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end...
About the role the cash applications specialist is responsible for applying payments accurately to customer accounts, performing analysis of payment histories and account reconciliations. in addition, this role will reconcile customer balances with focus on resolving payment discrepancies, conduct research for unidentified customer accounts and/or over-payments. this position will also have regular interaction with the credit/collection department. the candidate takes ownership and creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment. what you'll do the position reports to the cash application team leader. in order to provide satisfactory service the position must focus on: identify and allocate all incoming payments and ensure that all cash is posted and distributed accurately to customer accounts scan checks to bank account and reconcile deposit to check totals validate posting results and reconcile payments posted against checks received. research and resolve misapplications concerning account or amount inaccuracies. administration of the direct debit process in relation to incoming payments reconciliation of the credit card collections/ processing reimbursements to credit card provide general support to the credit and collections team assist with other additional reporting requirements as needed what we're looking for intermediate to advanced english proficiency degree in accounting or other business discipline preferred but not required. extensive work experience can be substituted high accuracy and a...
About the role the cash applications specialist is responsible for applying payments accurately to customer accounts, performing analysis of payment histories and account reconciliations. in addition, this role will reconcile customer balances with focus on resolving payment discrepancies, conduct research for unidentified customer accounts and/or over-payments. this position will also have regular interaction with the credit/collection department. the candidate takes ownership and creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment. what you'll do the position reports to the cash application team leader. in order to provide satisfactory service the position must focus on: identify and allocate all incoming payments and ensure that all cash is posted and distributed accurately to customer accounts scan checks to bank account and reconcile deposit to check totals validate posting results and reconcile payments posted against checks received. research and resolve misapplications concerning account or amount inaccuracies. administration of the direct debit process in relation to incoming payments reconciliation of the credit card collections/ processing reimbursements to credit card provide general support to the credit and collections team assist with other additional reporting requirements as needed what we're looking for intermediate to advanced english proficiency degree in accounting or other business discipline preferred but not required. extensive work experience can be substituted high accuracy and a...
Title: specialist ofr (oam) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: - respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (trough phone calls and emails as required) - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end...
About the role the cash applications specialist is responsible for applying payments accurately to customer accounts, performing analysis of payment histories and account reconciliations. in addition, this role will reconcile customer balances with focus on resolving payment discrepancies, conduct research for unidentified customer accounts and/or over-payments. this position will also have regular interaction with the credit/collection department. the candidate takes ownership and creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment. what you'll do the position reports to the cash application team leader. in order to provide satisfactory service the position must focus on: identify and allocate all incoming payments and ensure that all cash is posted and distributed accurately to customer accounts scan checks to bank account and reconcile deposit to check totals validate posting results and reconcile payments posted against checks received. research and resolve misapplications concerning account or amount inaccuracies. administration of the direct debit process in relation to incoming payments reconciliation of the credit card collections/ processing reimbursements to credit card provide general support to the credit and collections team assist with other additional reporting requirements as needed what we're looking for intermediate to advanced english proficiency degree in accounting or other business discipline preferred but not required. extensive work experience can be substituted high accuracy and a...
Title: specialist ofr (oam) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: - respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (trough phone calls and emails as required) - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end...
Title: specialist ofr (oam) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: - respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (trough phone calls and emails as required) - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end...
About the role the cash applications specialist is responsible for applying payments accurately to customer accounts, performing analysis of payment histories and account reconciliations. in addition, this role will reconcile customer balances with focus on resolving payment discrepancies, conduct research for unidentified customer accounts and/or over-payments. this position will also have regular interaction with the credit/collection department. the candidate takes ownership and creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment. what you'll do the position reports to the cash application team leader. in order to provide satisfactory service the position must focus on: identify and allocate all incoming payments and ensure that all cash is posted and distributed accurately to customer accounts scan checks to bank account and reconcile deposit to check totals validate posting results and reconcile payments posted against checks received. research and resolve misapplications concerning account or amount inaccuracies. administration of the direct debit process in relation to incoming payments reconciliation of the credit card collections/ processing reimbursements to credit card provide general support to the credit and collections team assist with other additional reporting requirements as needed what we're looking for intermediate to advanced english proficiency degree in accounting or other business discipline preferred but not required. extensive work experience can be substituted high accuracy and a...
About the role the cash applications specialist is responsible for applying payments accurately to customer accounts, performing analysis of payment histories and account reconciliations. in addition, this role will reconcile customer balances with focus on resolving payment discrepancies, conduct research for unidentified customer accounts and/or over-payments. this position will also have regular interaction with the credit/collection department. the candidate takes ownership and creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment. what you'll do the position reports to the cash application team leader. in order to provide satisfactory service the position must focus on: identify and allocate all incoming payments and ensure that all cash is posted and distributed accurately to customer accounts scan checks to bank account and reconcile deposit to check totals validate posting results and reconcile payments posted against checks received. research and resolve misapplications concerning account or amount inaccuracies. administration of the direct debit process in relation to incoming payments reconciliation of the credit card collections/ processing reimbursements to credit card provide general support to the credit and collections team assist with other additional reporting requirements as needed what we're looking for intermediate to advanced english proficiency degree in accounting or other business discipline preferred but not required. extensive work experience can be substituted high accuracy and a...
Title: specialist ofr (oam) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: - respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (trough phone calls and emails as required) - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end...
Requisition id: 233252 employee referral program – potential reward: $0.00 we are committed to investing in our employees and helping you continue your career at scotiagbs purpose the quality assurance functional associate is responsible for coordinating and executing the testing for multiple projects or releases while being deployed on agile or waterfall software development teams. an active collaborator on the project team, the incumbent is responsible for following quality assurance and testing practices and is expected to provide test designing, test execution, defect tracking and qa progress monitoring services. the role breakdown will be: 20% analysis and design of test strategy, 30% test execution and coordination (automated (selenium tool) and manual), 50% ability to handle and solve reported issues for other team members (external to qat). accountabilities 1. supervise and co-ordinate testing for projects/releases: o assess uat projects to determine the risk of releasing the code into the current test environment, specifically the possible impact to multiple projects, the degree of overlap in the applications and the code itself, within extremely tight timeframes o design uat test plans; assign and review test documentation (functions, testcases, scripts); balance the need to mitigate risk with the optimal use of testing resources while adhering to uat policies, standards, and procedures. o schedule and approve the release of projects into the uat environment; execute complex test plans and supervise the execution of testing an...
Title: specialist ofr (oam) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: - respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (trough phone calls and emails as required) - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end...
About the role the cash applications specialist is responsible for applying payments accurately to customer accounts, performing analysis of payment histories and account reconciliations. in addition, this role will reconcile customer balances with focus on resolving payment discrepancies, conduct research for unidentified customer accounts and/or over-payments. this position will also have regular interaction with the credit/collection department. the candidate takes ownership and creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment. what you'll do the position reports to the cash application team leader. in order to provide satisfactory service the position must focus on: identify and allocate all incoming payments and ensure that all cash is posted and distributed accurately to customer accounts scan checks to bank account and reconcile deposit to check totals validate posting results and reconcile payments posted against checks received. research and resolve misapplications concerning account or amount inaccuracies. administration of the direct debit process in relation to incoming payments reconciliation of the credit card collections/ processing reimbursements to credit card provide general support to the credit and collections team assist with other additional reporting requirements as needed what we're looking for intermediate to advanced english proficiency degree in accounting or other business discipline preferred but not required. extensive work experience can be substituted high accuracy and a...
Title: specialist ofr (oam) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: - respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (trough phone calls and emails as required) - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end...
By continuing to use and navigate this website, you are agreeing to the use of cookies. accept close press tab to move to skip to content link search by keyword search by location search by keyword search by location loading... team: location type: grade: create alert × select how often (in days) to receive an alert: start please wait... sr specialist gbs account & sales ops purpose & overall relevance for the organization: adidas shared services in bogotá delivers high quality services for customer service and invoice to cash, accounts payable, retail accounting, ecommerce accounting and other finance processes as well as hr services for adidas companies located in europe and americas. claims is a key element within adidas wholesale customer service. this team is responsible for the claim's activities such logistic claims and invoice management tasks. the team supports deductions handling and credit reconciliation as well as projects, including process standardisation, tools implementation and other ad hoc projects. key responsibilities: - investigate and resolve customer claims/invoice deductions related to damaged goods, shortages, pricing errors, among others. - coordinate with internal departments (e.g., logistics, sales, pricing team) to validate a and resolve claims. - support communicating with customers via all relevant communication channels (e-mail, tickets, phone), providing information related to claims and billing - manage customer relationship, which includes problem resolution and root cause analysis - manage the re...
Sgs bogota, d. c. capital district, colombia oracle hyperion consultant 1 day ago be among the first 25 applicants company description sgs is the world’s leading inspection, verification, testing and certification company. sgs is recognized as the gl...
About us: champro is a privately-owned sporting goods and apparel manufacturer with over 30 years of experience. we provide high-value, traditional, and innovative athletic equipment and apparel through outstanding, integrity-driven customer service....
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