Business analyst i (bilingual english & spanish) we are actively seeking a passionate junior business analyst to be an integral part of our organization's growth. as a junior business analyst, you will work closely with our seasoned professionals, co...
Legal administrative assistant (bilingual english & spanish). bogota. do you want a job where you can show up and make a difference in the world every day? are you ready to join a dynamic, mission-driven company? at alexandra lozano immigration law (...
Product excellence specialist remote - colombia as a product excellence specialist, you will play a pivotal role in ensuring the highest standards of quality, user satisfaction, and overall excellence in our products. you will collaborate with cross-functional teams to drive continuous improvement, identify areas for enhancement, and champion the delivery of exceptional products that meet or exceed customer expectations. this role requires a combination of analytical skills, product knowledge, and a keen focus on user experience to contribute to the overall success of our products. responsibilities: implement and maintain rigorous quality assurance processes for product development. conduct thorough testing of products to identify and address bugs, defects, and performance issues. collaborate with development teams to establish and enhance testing protocols. analyze user feedback and behavior to identify opportunities for improving the overall user experience. work closely with ux/ui designers and developers to implement enhancements that align with user needs and expectations. monitor and analyze key product metrics, including user engagement, conversion rates, and customer satisfaction. provide actionable insights and recommendations based on performance data. collaborate with product managers, developers, designers, and other stakeholders to ensure a holistic approach to product excellence. facilitate communication between teams to address product-related issues and drive continuous improvement. create and maintain comprehensive documentation related to product excellenc...
The it help desk support technician assists customers with questions and problems concerning computer systems, hardware, and software. works with customers remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues utilizing efficiency, excellent problem-solving, and outstanding communication, and customer service skills. responsibilities: provide quick and effective assistance with information technology systems. guide customers remotely and in person through systems configuration, troubleshooting, and maintenance. listen attentively to customers’ questions and concerns and offer optimal solutions. prioritize customer satisfaction in all communications, directing unresolved issues to next-level personnel. work with desktop support engineers to provide customers with superior service. represent organization with professionalism and integrity while helping to advance organizations mission and values. respond to tech inquiries via email, through online chats, over the phone, or in person. inform customers about it products and services. assist in troubleshooting hardware and software. follow-up with customers to ensure satisfactory service. communicate customer feedback to the appropriate team members. performs other related duties as assigned. qualifications: bachelor's degree in related field minimum of 2-3 years of tech-related experience ability to diagnose and resolve a variety of technical issues. excellent problem-solving and customer service strong verbal and written communication skills ability to manage mul...
We are looking for a talented and passionate software engineer ii to join our software engineering team and help us build and maintain our cutting-edge software products. you will be responsible for designing, developing, testing, and deploying high-quality software solutions using various technologies and tools. you will also collaborate with other software engineers, product managers, and stakeholders to deliver innovative and user-friendly software features and enhancements. responsibilities: design, develop, test, and deploy software solutions using best practices and industry standards write clean, efficient, and well-documented code using various programming languages either front-end technologies (nuxt, vue, react) or back-end technologies (node js, nest) experience using github or azure repositories to manage source code and version control. troubleshoot and debug software issues and provide technical support qualifications: bachelor’s degree in computer science, software engineering, or related field (must) minimum of 3 years of experience in software engineering or development proven experience developing software with react, nuxt, vue or node js, and nest. knowledge of software engineering principles, methodologies, and best practices knowledge of software principles, such as solid, dry, etc. knowledge of software testing techniques and tools experience using github or azure devops. experience in using sql standard. excellent communication, collaboration, problem-solving, and analytical skills ability to work independently and as part of a team in a fast-paced en...
The removal defense paralegal plays a crucial role in providing legal support and assistance to individuals seeking immigration relief while in removal proceedings, such as but not limiting to seeking asylum in the united states. working under the su...
Project mgt. excellence specialist remote. colombia we are seeking a highly organized and detail-oriented project management excellence specialist to join our dynamic team. as a project management excellence specialist, you will play a key role in op...
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