Company overview lean tech is a forward-thinking organization dedicated to delivering innovative technological solutions across various sectors. we are proud of our culture that promotes collaboration, excellence, and ongoing learning. our mission is...
Descripción de la empresa sgs es líder mundial en inspección, verificación, análisis y certificación. está considerada como principal referente mundial en calidad e integridad, contamos con más de 94.000 empleados y con una red de más de 2.600 oficin...
Join a passionate remote team that values customer care! as a call center agent, you’ll support customers, solve challenges, and make a difference—all from the comfort of home. about the company: this is a full-time role fora partner agency in the self-storage industry, specializing in technology-driven storage solutions. they focus on enhancing the rental experience through seamless digital tools and personalized customer service, helping individuals and businesses with secure and convenient storage options. location: latinamerica & the philippines- fully remote your mission: day to day responsibilities - handle a high volume of inbound calls, providing efficient and caring customer service for inquiries (90% of the role). - manage customer move-ins, move-outs, and payment processing for a self-storage facility, ensuring smooth transactions. - provide clear and persuasive information about our storage solutions to potential customers. - use active listening to address concerns, overcoming obstacles to achieve positive outcomes. - maintain accurate customer records in crm and document all interactions. - foster long-term customer relationships, supporting the growth of our business. your toolbox: skills to be successful - 2+ years of experience in a call center, with a strong focus on inbound calls. - proven ability to handle high call volumes and deliver exceptional service in a fast-paced environment. - excellent communication skills and the ability to connect with people from diverse backgrounds. - high attention to detail, organizational ...
Company overview: lean tech is a rapidly expanding organization situated in medellín, colombia. we pride ourselves on possessing one of the most influential networks within software development and it services for the entertainment, financial, and logistics sectors. our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. joining our team means engaging with expansive engineering teams across latin america and the united states, contributing to cutting-edge developments in multiple industries. currently, we are seeking a senior data engineer to join our team. here are the challenges that our next warrior will face and the requirements we look for: position title: senior data engineer location: remote - latm what you will be doing: we are seeking a seasoned professional with deep expertise in sql server to enhance our data team's capabilities. this role primarily focuses on designing, implementing, and maintaining robust data infrastructure solutions that underpin our organization's product offerings. key responsibilities include creating enterprise-level data architectures, managing transactional databases for critical business applications, and ensuring optimal database performance through advanced administration and optimization techniques. you will play a pivotal role in developing data ingestion and processing workflows while ensuring data quality and integrity. the position sits within the larger data team and actively collaborates with application development ...
Agileengine is an inc. 5000 company that creates award-winning software for fortune 500 brands and trailblazing startups across 17+ industries. we rank among the leaders in areas like application development and ai/ml, and our people-first culture has earned us multiple best place to work awards. if you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! what you will do - shift: monday – thursday 8am – 7pm pst (11am – 10pm est) with rotating on-call; - manage alerts daily, check systems, and escalate issues as needed; - be part of a team that provides 24×7 on-call support for critical saas events; - be available in case of emergencies when team members are not available or need help; - document issues and remediation steps; - proactively create appropriate monitors in the eks/k8s ecosystem; - deploy to eks/k8s cluster using terraform and helm; - learn and maintain existing infrastructure running under docker swarm; - improve existing infrastructure health by implementing checks and scripts to correct known issues; - maintain and develop deployment code; - automate manual tasks; - implement/integrate new technologies in our cloud infrastructure; - collaborate with other teams and departments to provide the highest level of support and assistance; - apply a real customer focus when planning deployments/updates, having the customer in the forefront of the mind, and considering the impact on them before making changes; - work closely on solutions with support, customer success, migration, and professional ...
Descripción responsable directo del servicio de monitoreo usando la herramienta solarwinds (implementación y administración) así como labores técnicas de mantenimiento, reparación e instalación de sistemas, equipos informáticos y comunicaciones en las plataformas. funciones de la posición - diseñar, implementar y mantener soluciones de monitoreo basadas en solarwinds. - configurar alertas y políticas de umbrales según sla definidos. - automatizar tareas de gestión de red y configuración requisitos - experiencia : 2 a 5 años trabajando en monitoreo de infraestructura ti. - formación: bachillerato en el campo de ingeniería en sistema o informática. - conocimiento técnico: solarwinds certified professional (scp),itil foundation (para integración con procesos de gestión ti) - habilidades blandas: proactivo, capacidad de trabajo en equipo, autogestionado, conocimientos en procesos y cumplimiento de los mismos. #j-18808-ljbffr required skill profession other general...
Descripción de la empresa sgs es líder mundial en inspección, verificación, análisis y certificación. está considerada como principal referente mundial en calidad e integridad, contamos con más de 94.000 empleados y con una red de más de 2.600 oficinas y laboratorios por todo el mundo. descripción del empleo profesional en contaduría pública, con conocimiento y experiencia en impuestos, proactivo, creativo, con disponibilidad de tiempo y trabajo bajo presión, con capacidad de autogestión, buenas habilidades de organización y administración del tiempo, responsable, comprometido, trabajo en equipo requisitos - ingles básico/intermedio y especialización en impuestos, derecho tributario o afines - experiencia de 2 años en la elaboración de impuestos nacionales y municipales, respuesta a requerimientos de los entes administrativos, proyección de correcciones, autos de inspección, manejo de las plataformas de impuestos (dian y municipales). conocimiento en la legislación fiscal y tributaria. - análisis en la información contable y tributaria con el fin de identificar riesgos fiscales para las compañías. - revisión y apoyo en la presentación de las declaraciones de ica, iva, retención en la fuente, y cámaras de comercio de las compañías, para dar cumplimiento a las políticas tributarias y minimizar los riesgos en cobros de sanciones. - documentar, revisar y elaborar los anexos de la provisión del impuesto de renta corriente e impuesto diferido, así como los anexos propios de la declaración de renta que sean requeridos por los asesores. - apoyar en la documentaci...
Responsabilidades - planificar e implementar las acciones de venta necesarias para alcanzar los objetivos previstos. - dirigir, coordinar y supervisar la labor del equipo a su cargo, garantizando una atención de calidad a los clientes para fidelizarlos. - realizar el seguimiento y control del stock de la tienda. - organizar la distribución física de productos de manera eficiente para la tienda. - controlar la imagen de la tienda en el día a día. requisitos - experiencia en manejo de personal y en el área comercial, con cumplimiento de presupuestos, facturación, manejo de proveedores, indicadores, apertura y cierre de tienda, control y manejo de productos. se valorará experiencia en retail y moda. - disponibilidad para formarse como encargado y trabajar en horarios rotativos y fines de semana. beneficios ¿qué ofrecemos? - aprendizaje constante a través de programas de formación en habilidades duras y sociales. - comunicación cercana, interactiva y conectada mediante canales internos. - beneficios: 25% de descuento en todas nuestras marcas franquiciadas (zara, massimo dutti, stradivarius, oysho, zara home) y del grupo. - calidad de vida: horarios flexibles, beneficios de bienestar, día libre por cumpleaños, entre otros. Únete a nuestro equipo las tiendas son el corazón de nuestro negocio. buscamos personas con ganas de trabajar en equipo, en un ambiente dinámico y agradable, que disfruten estar aquí cada día. estamos presentes en panamá, colombia, ecuador, perú, paraguay, uruguay y argentina, franquiciados de zara, zara home, stradivarius...
About groupm groupm is wpp’s media investment group and the world’s leading media investment company with a mission to shape the next era of media where advertising works better for people. the company is responsible for more than $60 billion in annual media investment, as measured by the independent research bureau comvergence. through its global agencies mindshare, wavemaker, essencemediacom, and t±, and cross-channel performance (groupm nexus), data (choreograph), entertainment (groupm motion entertainment) and investment solutions, groupm leverages a unique combination of global scale, expertise, and innovation to generate sustained value for clients wherever they do business. discover more at . role summary and impact we are seeking a highly motivated and experienced cross-discipline director to lead the strategy and execution of integrated digital marketing campaigns, encompassing both social media and search engine marketing (sem). this role requires a deep understanding of both disciplines, with the ability to develop and implement holistic strategies that maximize roi and achieve our clients' business objectives. the cross-discipline director will be responsible for the end-to-end management of campaigns, from planning and budgeting to execution and performance analysis, working closely with internal teams and creative agencies. the manager will have one direct report under them and work side by side with another manager. this role oversees the day to day operations within the beauty & wellbeing business unit for a large cpg. skills and exp...
Who are we? launch potato is a digital media company with a portfolio of brands and technologies. as the discovery and conversion company, launch potato is a leading connector of advertisers to customers at all parts of the consumer journey, from awareness to consideration to purchase. the company is headquartered in vibrant downtown delray beach, florida, with a unique international team across over a dozen countries. launch potato's success comes from a diverse, energetic culture and high-performing, entrepreneurial team. as a result, the company is always looking for like-minded teammates and partners. must have: - hands-on experience running native ad campaigns across platforms like taboola, outbrain, revcontent, mediago, or liveintent. - proven ability to monitor and optimize campaign performance using data. - strong attention to detail with a focus on executional excellence and task management. - ability to collaborate across functions and communicate clearly in a remote work environment. - passion for performance marketing and a desire to grow within the make money/manage money vertical of our largest brand, financebuzz. experience: 2+ years of native media buying or programmatic experience, with a focus on performance-driven results. your role support the success and growth of our make money/manage money native media campaigns by executing campaign builds, monitoring performance, and assisting in optimizations that help scale winning strategies. outcomes - execute and manage native ad campaigns across platforms such as taboola, outbrain, re...
We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 7,400 ci&ters; around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial intelligence is our reality. responsibilities: - as part of the support team, the main responsibility is to resolve issues reported by the client; - collaborate with the team to understand project requirements and implement functionalities; - write clean, efficient, and well-documented code; - perform testing and debugging of applications to ensure software quality; - contribute to the maintenance and continuous improvement of existing code; - apply best development practices, including agile methodologies. requirements: - advanced/fluent english, to read, write, and communicate with the client; - knowledge in java (8+) and spring; - experience with relational databases and sql (oracle); - familiarity with unit testing; - experience in ci/cd processes; - familiarity with version control using git. differentials: - experience with ibm websphere application server; - familiarity with aws (ec2, api gateway, lambda, s3, sqs); - previous experience in modernizing legacy systems; - basic knowledge in frontend development (html, css, javascript). our benefits include: - premium healthcare - meal voucher - maternity and parental leaves - mobile services subsidy - sick pay-life insurance - ci&t; university - colombian holidays - paid vacations and many others. collaboration is ...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description the candidate should be able to remediate security findings on applications, middleware, databases, and operating systems. the incumbent should have hands-on experience with linux and windows core operating systems as well as knowledge of shell and powershell scripting. essential functions: - application server administration experience. proficiency in at least one of the following: apache tomcat, oracle weblogic, ibm websphere. - server administration experience. proficiency in at least one of the following: apache oracle nginx. - hands-on experience with any one of the following databases: oracle, ms sql, postgresql. - basic understanding of data replication, clustering, high availability. - basic understanding of network elements such as firewall, load balancer, global traffic manager, dns. - experience in automating routine tasks is preferred. - knowledge of python, wlst scripting, or ansible...
Irotama resort se encuentra en la búsqueda de nuestro próximo colaborador apasionado por crear experiencias en el mundo del turismo. si eres una persona creativa, sociable y comprometida, con gran espiritu de servicio ¡este puesto es para ti! en esta posición, serás parte fundamental de nuestro equipo, contribuyendo a la creación de momentos inolvidables para nuestros huéspedes. su labor estará enfocada en brindar un servicio excepcional, garantizando la satisfacción de quienes confían en nosotros para vivir una experiencia única en santa marta, magdalena, colombia . buscamos a un profesional con educación secundaria graduado, que cuente con habilidades comunicativas, capacidad para trabajar en equipo y una actitud proactiva. la modalidad de trabajo es presencial, a tiempo completo, donde cada día tendrás la oportunidad de desarrollarte en un ambiente laboral saludable y seguro. si quieres formar parte de una empresa comprometida con la integridad, el respeto y la igualdad de oportunidades, ¡postúlate ahora y únete a nuestro equipo en irotama resort ! requisitos requisitos personales - amabilidad y cordialidad es fundamental tener una actitud amable y cordial para brindar un buen servicio al cliente. - proactividad ser proactivo y anticiparse a las necesidades de los clientes es clave en la hotelería y el turismo. - responsabilidad ser responsable y cumplir con las tareas y obligaciones es esencial en este sector. - empatía tener empatía y entender las necesidades y sentimientos de los clientes es crucial. requisitos académicos y de formación - título ...
Medellín, antioquia, colombia - operaciones buscamos una persona con altas competencias comunicativas, sensibilidad interpersonal, habilidad numérica y análisis de datos, orientación a la calidad, flexibilidad y tolerancia a la tensión, capacidad de trabajo en equipo, persuasión y orientación comercial, planeación, organización e influencia. este puesto realizará funciones según la planeación de la operación. gestionará las necesidades de la comunidad en las redes sociales del cliente corporativo, según la experiencia de cliente definida. debe entender el comportamiento de la comunidad y definir las acciones de servicio requeridas desde las perspectivas y definiciones del servicio y la marca. además, debe cumplir con los indicadores de productividad pactados con el cliente para atender las redes sociales, asegurando la calidad y satisfacción de los clientes según los estándares definidos. responsabilidades principales: 1. cumplir con la productividad diaria y mensual, alertando a su jefe inmediato de situaciones que puedan comprometerla. 2. tomar acciones correctivas cuando la productividad sea afectada y pueda impactar negativamente las metas. 3. ejecutar los planes de acción sugeridos por su jefe para cumplir los objetivos. 4. conocer los atributos de calidad y satisfacción en las interacciones en redes sociales. 5. identificar los tipos de clientes y la mejor manera de abordarlos. 6. entender el contexto de las conversaciones en las redes sociales. 7. reportar lo que observa en las redes sociales. 8. monitorear las redes sociales mediante las ...
Company description specialists in industry disruption, globant commerce studio is an independent digital transformation agency with commerce at its core. using service design thinking, we have an unwavering commitment to delivering experience-driven digital reinvention that inspires deeper relationships between brands and their customers. partnering with brands such as nike, canon, coca-cola amatil, and nestle, we work on some of the most exciting and innovative digital projects in the global market. our team is our strongest asset, and together, we’re reimagining consumer needs using methods that bring our clients closer to their customers than ever before. we’re thinkers, we’re creatives, we’re technologists, and we’re looking for people to join us on our journey. job description as a lead sfcc developer, you will translate client requirements into technical development, design schemas and integrate with content management solutions and search engines, unlocking the business value of new technologies. responsibilities - work on a complex sfcc e-commerce project for our large international clients. - develop digital consumer experiences based on a foundation of sfcc (salesforce commerce cloud) - collaborate with internal and external stakeholders on all website preparation and all site updates - assist with requirements definition, specifications, vendor selections, design, development, and timelines for key initiatives - assist with solution design based on product requirements - assist with code reviews and pull requests - diagnose and solve tec...
About the job líder de mercadeo y comunicaciones estamos buscando un candidato para hacerse cargo del mercadeo y las comunicaciones. dentro de sus funciones están: 1. estrategia, marca y adn: desarrollar y gestionar la estrategia de marca y asegurar su coherencia con el adn de la organización. 2. estrategia de redes sociales: planificar y ejecutar campañas en redes sociales. aumentar la visibilidad y el compromiso de la audiencia. 3. elaboración de brochures, lanzamientos, presentaciones y propuestas: crear materiales de marketing impresos y digitales. planificar y gestionar lanzamientos de productos y servicios. 4. página web y tienda virtual: administrar y optimizar el sitio web y la tienda virtual. implementar estrategias de seo y pauta digital. 5. estrategia de email marketing: desarrollar campañas de content marketing y ecommerce. gestionar ventas a través de whatsapp y la comunidad de whatsapp. 6. suscripciones vip con beneficios: crear y gestionar programas de suscripción con beneficios exclusivos. 7. eventos presenciales y virtuales: organizar y coordinar eventos con contenido de valor para la comunidad. si tienes experiencia en estas áreas y una pasión por la conservación marina, ¡te invitamos a unirte a nuestro equipo! el perfil ideal para el candidato que se hará cargo del mercadeo y las comunicaciones debe incluir las siguientes características: 1. requisitos académicos y experiencia: formación académica: formación en mercadeo, comunicación, publicidad, relaciones públicas o áreas relacionadas. experiencia laboral: mín...
About nubank nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world’s largest digital banking platforms, serving millions of customers across brazil, mexico, and colombia. for more information, visit our institutional page. our financial financial crime (fincrime) team the fincrime team has a very special role in our mission: support the company’s growth by identifying the money laundering and terrorist financing (ml/tf) risks that nubank faces in colombia, designing and implementing controls to protect nu colombia from such risks. the financial crime team is in charge of shielding nu to comply with regulations and mitigate the risks associated with illegal activities. as an aml support senior analyst- analytics, you'll be expected to: - support enhancing, monitoring, and maintaining an expert rules system for anti-money laundering alerts to reduce the alert volumes to be sent over and prioritize cases for aml operations analysts. - acquire aml and data analysis proficient knowledge to identify challenges and opportunities in the aml program and leverage analytics and automation tools to address them. - create risk models, hypothesis testing, and alerts forecasting to enable the company to be protected and compliant while making pro-business and customer-centric decisions. apply machine learning/ai for data modeling. - emulate scenarios that help identify money laundering activity. - develop segmentation model building projects using machine learning...
Oliver+ is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, cgi, automation, ai, motion design, and digital/print content. we partner with over 300 clients in 40+ countries and counting . our focus is to connect clients with high-quality solutions , talent and ambitious opportunities worldwide. as a part of the brandtech group , we're at the forefront of leveraging cutting-edge ai technology to revolutionise how we create and deliver work. our ai solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. role: motion graphic designer location: remote living in colombia type of contract: ftc 6 months language: proficiency in english is required as we are a global business about the role: we are looking for an integrated motion designer to join oliver+. the primary role is to help create powerful and impactful digital content for multitude of different projects. the integrated motion designer will proactively manage design quality, accuracy and consistency across all creative work. the ideal candidate should be familiar with executing from conceptual through adaptation. whilst the role doesn’t require conceptual development you should be familiar with the process and be able execute conceptual design concepts. what you will be doing: - deliver on briefs from concept to completion via working collaboratively across teams on ideation, creation and implementation. - staying on track with emerging digi...
We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 7,400 ci&ters; around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial intelligence is our reality. responsibilities: - as part of the support team, the main responsibility is to resolve issues reported by the client; - collaborate with the team to understand project requirements and implement functionalities; - write clean, efficient, and well-documented code; - perform testing and debugging of applications to ensure software quality; - contribute to the maintenance and continuous improvement of existing code; - apply best development practices, including agile methodologies. requirements: - advanced/fluent english, to read, write, and communicate with the client; - knowledge in java (8+) and spring; - experience with relational databases and sql (oracle); - familiarity with unit testing; - experience in ci/cd processes; - familiarity with version control using git. differentials: - experience with ibm websphere application server; - familiarity with aws (ec2, api gateway, lambda, s3, sqs); - previous experience in modernizing legacy systems; - basic knowledge in frontend development (html, css, javascript). our benefits include: - premium healthcare - meal voucher - maternity and parental leaves - mobile services subsidy - sick pay-life insurance - ci&t; university - colombian holidays - paid vacations and many others. collaboration is ...
Agileengine is an inc. 5000 company that creates award-winning software for fortune 500 brands and trailblazing startups across 17+ industries. we rank among the leaders in areas like application development and ai/ml, and our people-first culture has earned us multiple best place to work awards. if you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! what you will do - requirement gathering & prioritization: collaborate with stakeholders to define, document, and prioritize requirements for dynamic pricing and ml-driven projects; - product roadmap: develop and maintain an ml product roadmap aligned with business goals, ensuring clear prioritization and communication with all stakeholders; - sprint planning & delivery: work closely with engineering and data science teams to plan and execute sprint cycles, ensuring timely and high-quality delivery of ml solutions; - stakeholder communication: act as the primary liaison b/w technical teams and business stakeholders, providing updates, gathering feedback, and ensuring alignment on priorities; - risk mitigation: identify and address risks related to project deliverables, timelines, and resources, ensuring smooth execution across teams; - reporting & analytics: develop clear and concise reporting mechanisms to communicate project progress, kpis, and outcomes to stakeholders and leadership; - cross-functional collaboration: partner with engineers, data scientists, and program managers to align efforts, troubleshoot challenges, and optimize processes; - program manag...
Principal instrumentation engineer - bog010w company: worley primary location: col-cpd-bogotá job: instrumentation and controls schedule: full-time employment type: employee job level: experienced job posting: jul 14, 2025 unposting date: sep 13, 2025 reporting manager title: manager, engineering management construyendo sobre nuestro pasado. listos para el futuro worley es una firma global de servicios profesionales compuesta por expertos en energía, productos químicos y recursos. nos asociamos con clientes para entregar proyectos y crear valor durante la vida útil de sus activos. estamos uniendo dos mundos, avanzando hacia fuentes de energía más sostenibles y al mismo tiempo ayudamos a proporcionar la energía, los productos químicos y los recursos que se necesitan ahora. propósito brindar servicios de ingeniería en el área de instrumentación y control a worley y a sus clientes que cumplan con las especificaciones legales y reglamentarias aplicables, a tiempo y dentro del presupuesto establecidos. funciones: - desarrollar documentos propios de la disciplina de i&c; tales como: memorias de cálculo, criterios de diseño, especificaciones técnicas, hojas de datos, memorias de cálculo, p&id;, diseño de sistemas de control y comunicaciones e informes técnicos. - contar con un enfoque en seguridad en el diseño que debe ser aplicado a los proyectos en los que se desempeñe. - chequear planos y documentos. - coordinar la preparación de esquemas, disposiciones generales y planos, definidos en base a instrucciones y memorias de cálculo con comp...
Medellín, antioquia, colombia diseño general acerca del puesto diseñador ux – product designer estamos buscando diseñadores ux talentosos que quieran crear experiencias de usuario potentes y acertadas. el candidato ideal debe tener la capacidad de identificar las necesidades del usuario y satisfacerlas a través de experiencias intuitivas que tengan siempre en mente la usabilidad y eficiencia orientada al universo digital. el diseñador ux – product designer creará la mejor experiencia del usuario, asegurándose de la usabilidad de los productos digitales, apoyando al diseñador de interface bocetando la solución más coherente y atractiva para el usuario y que se alinee con los objetivos del negocio. identificar e involucrar a las personas clave para diseñar el producto digital usando la metodología de pensamiento de diseño a través de las fases de entendimiento, ideación, validación e implementación. facilitar talleres con personas clave para co-crear el producto, buscando nuevas ideas y definiendo mejoras para el producto digital. asegurarse que los usuarios puedan utilizar el producto digital, completando las tareas que se presentan de forma simple y fácil al detectar y eliminar obstáculos. realizar pruebas de usuario capturando información cualitativa y cuantitativa para mejorar el producto con base a los objetivos del negocio. definir y generar una arquitectura de información basada en pruebas y casos de uso experiencia en diseño ux y portafolio experiencia en ejecución de proyectos con un equipo de diseño interdisciplinario conocimiento alto en est...
See yourself at twilio join the team as our next noc manager for twilio’s network operations team. who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. about the job twilio is looking for a seasoned manager to join our noc team. the noc is responsible for monitoring the performance of our carrier partner network and troubleshooting carrier-related issues across voice, sms, and identity services. the noc works tirelessly to ensure that our carrier partner network provides the high quality and high performance that twilio’s customers expect. responsibilities in this role, you’ll: - lead and coordinate the day-to-day operations of a team of noc engineers, ensuring 24/7 availability and on-call coverage. - act as an escalation point for complex issues, engaging directly with carriers, providers, and suppliers to resolve incidents. - oversee real-time monitoring and alerting for voice, sms, and identity service quality, continuously improving detection, automation, and incident response. - manag...
Essity b 245 (-0.1 sek) on 30-jul-2025 14:19 about the role the omnichannel transformation manager latam plays a critical role in shaping and leading the omnichannel strategy across the latam region, with a strong focus on driving business transformation, optimizing the customer journey, and accelerating the adoption of digital capabilities across all customer-facing channels. this role leads to the development, implementation, and continuous improvement of scalable omnichannel initiatives, working closely with regional leadership, marketing teams, sales teams, and global counterparts to deliver an integrated and customer-centric experience. the role also includes the leadership and development of a team of specialists and cross-functional project squads. what you will do define and lead the regional omnichannel strategy , aligning with global priorities and frameworks, and adapting them to latam business needs to drive commercial impact and operational efficiency. lead the tork experience center for latam as a regional platform that integrates lead management, customer care, digital engagement, virtual sales and experience initiatives, positioning it as a unifying element of the omnichannel customer attention. drive cross-country and cross-functional collaboration (sales, marketing, customer service, and digital) to ensure consistent value delivery and impact. - drive business transformation towards omnichannel within the latam region with direct / indirect models and low & tech touch experience. - work alongside the omnichannel excellence direct / indi...
Descripción de la empresa sgs es líder mundial en inspección, verificación, análisis y certificación. está considerada como principal referente mundial en calidad e integridad, contamos con más de 94.000 empleados y con una red de más de 2.600 oficinas y laboratorios por todo el mundo. descripción del empleo elaboración de propuestas comerciales de acuerdo con los procedimientos establecidos por cada área. · responsable del telemercadeo de los servicios de sgs. · llevar registro de las bases de datos de clientes. · mantenimiento de archivo de ofertas. · administrar el área comercial (tiempo, supervisión de agendas, administración de informes comerciales, preparación de reuniones, etc.). · brindar soporte en el seguimiento a los clientes tales como recibir y dar la bienvenida al nuevo cliente, agendamiento de citas comerciales de seguimiento, envío de información específica, documentación de clientes, etc. · asegurar junto al equipo de ventas el cumplimiento del presupuesto. · organizar las bases de datos de prospectos . atención de llamadas inbound y outbound. · y las demás asignadas inherentes a su cargo. requisitos educación: tecnólogo, estudiante de últimos semestres de administración, mercadeo, ingeniería industrial o afines al sector. experiencia: 1 año en cargos relacionados con el mercadeo, ventas, administración o actividades afines al sector. conocimientos técnicos: manejo de office; con conocimiento de análisis de datos. y formación en normatividad aplicable al sector. nota 1: en cuanto a los conocimientos técnicos, si no cump...
Descripción general y responsabilidades buscamos un analista de innovación (product owner), cuya misión es apoyar en la creación de los nuevos productos y servicios de la compañía, así mismo en la incorporación de mejora continua sobre los productos y servicios basada en el análisis del mercado, con el objetivo de entregar la mejor oferta de valor al interior y fuera de la compañía. funciones: - análisis de los productos desde las cifras (rentabilidad, eficiencias y conversión). - trabajar de la mano con el equipo de desarrollo, servicio al cliente y comercial. - apoyar en la construcción de productos, servicios y definición de kpi de estos. - coordinar la salida a producción de los productos y servicios o mejoras en estos. - definir la oferta de valor de cara a los clientes y usuarios a través de la fuerza comercial. - realizar capacitación interna sobre los productos y servicios existentes y nuevos, así mismo nuevas características de estos. - apoyar en la construcción de los manuales de servicio de cara a cliente interno y externo. - entrega de informes sobre los productos y servicios. - entendimiento de las necesidades y requerimientos de los clientes internos y externos a fin coordinar su puesta en producción. - apoyo en la construcción de la estrategia de mercado para incrementar el posicionamiento de los productos y servicios. requisito: - conocer y trabajar bajo metodologías agiles como son design thinking, lean startup y scrum. - manejo avanzado de excel. - conocimientos técnicos y/o en desarrollo de software. capacidades: - prof...
As sena intern for the customer experience (cx) 4pl team, you are responsible of support several assigned 4pl accounts or teams, taking the responsibility of the efficient and correct assigned tasks execution. key responsibilities: - to monitor data quality on every step of the supply chain process (po level, booking level, milestones, among other) in our logistics system mymaerkscm/scp and/or our tracking files. - to work closely with the origin offices to ensure client’s sop/iop/sla are followed including data quality. - to perform the invoicing audit form either 3pl services and/or our 4pl services. - to upload documents to either a team site or our systems and/or audit that the system is updated with all the proper documentation as per client’s sop/iop/sla. - to support the whole process in different stage as ocean/air milestones tracking, trucker and chb milestones follow up and empty container return follow up. - to elaborate reports as requested. - if assigned, to properly process all bookings: booked with the nominated carrier, confirm bookings during the next 24 hours after discrepancies have been resolved (if any). - in order to give end-to-end visibility, to send the information to the gsc for mods updates and follow those are performed. - to keep our internal teams on time and correctly informed about the execution of the assigned tasks. - if assigned, to properly use stik, macs or any other invoicing request tool to ensure shipments are being attended/invoiced properly. we are looking for: - fast learner. - analytical and problem-sol...
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Descripción del puesto: director comercial estamos en la búsqueda de un kam para unirse a nuestro equipo en el eje cafetero. podrás residir en pereira o armenia. si eres una persona apasionada por las ventas y tienes una visión estratégica en el área...
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