Validate bogota, d. c. capital district, colombia diagonal2, una empresa líder en consultoría inmobiliaria regional, busca un facility coordinator proactivo para desempeñarse con eficacia en un entorno colaborativo. el cargo requiere sólidos conocimi...
Fraud analyst i why join tipalti? tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile in...
Job summary we are seeking a lead qa engineer with extensive manual testing expertise, proven leadership qualities, and a demonstrated commitment to driving quality improvement. responsibilities - oversee and lead the qa strategy, planning, and execution for web applications, apis, backend services, and system components - conduct and guide functional and non-functional manual testing activities, ensuring thorough test coverage - collaborate with product and development teams to proactively validate epics and user stories, identifying potential gaps and risks before development begins - own the creation, review, and maintenance of test plans, test cases, and qa-related documentation requirements - 5+ years of experience in manual testing of web applications, backend services, and apis with a proven track record of delivering quality-driven results - demonstrated experience leading and mentoring qa engineers (1+ years), with a focus on fostering team engagement and professional development - hands-on experience conducting thorough root cause analyses (rca), especially for post-deployment and production-related issues benefits - learning culture - we want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally - health coverage - health and wellness are important, that is why we have you and up to four family members in a premiere health plan. we have a couple of options, so you can choose what is best for you and your family epam is a l...
Job title: sales order management analyst - location: bogotá, colombia about the job our hubs are a crucial part of how we innovate, improving performance across every sanofi department and providing a springboard for the amazing work we do. build a career and you can be part of transforming our business while helping to change millions of lives. ready? as sales order management analyst within our sales orders team, you’ll be responsible for capturing customer orders accurately and efficiently into the erp system to achieve the fixed service level requirements expected for order cycle time deliveries, and % of perfect orders our organization in bogota is growing fast, and we're always looking for talented professionals to join our order to cash service line. main responsibilities: - responsible for capturing customer orders accurately and efficiently into the erp system - when relevant create order manually in the erp, ( by mail, mass upload and fax) according to the customers requirements and based on business rules for third party sales processes - review and validate orders in the optical character recognition tool, update as needed and resolve issues. - contribute to continuous improvement of order taking activities as required by internal team initiatives. - monitor all inbound and outbound customer interfaces through idocs to ensure correct integration of the different documents in the systems - investigate failed idoc’s and contact relevant departments based on type of issue to report technical system failure to it; or when possible, solve issues with fail...
Work from home talent acquisition specialist - work from home talent acquisition specialist compartir oferta compartir oferta work from home talent acquisition specialist 1886526491 at bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. we are looking for a talent acquisition specialist to join our hr team. this professional will be responsible for identifying and assessing the different profiles (technical and non-technical) required by bairesdev and its clients. we are looking for proactive, dynamic people and team players, with great organizational capacity, accustomed to handling multiple tasks, and with marked attention to detail. it is an excellent opportunity for those professionals looking to develop in one of the fastest-growing companies in the industry! what you will do: - review online information of candidates to assess their general fit. - contact candidates through phone calls, skype, linkedin, or mail to validate their interest and motivate them to participate in our process. - schedule internal interviews, send the invites, and keep the system...
Job summary we are seeking a skilled and motivated senior automation tester with expertise in javascript to join our team. responsibilities - design, develop, and maintain automated test scripts to ensure the quality and reliability of software - collaborate with developers, product managers, and other stakeholders to define test requirements and ensure alignment with project goals - execute manual and automated tests to identify defects, inconsistencies, and performance issues - analyze test results, document defects, and work with the development team to resolve issues - develop and maintain comprehensive test plans, test cases, and test data - ensure code quality by integrating testing into the ci/cd pipeline and monitoring code coverage - conduct api testing to validate backend functionality and ensure seamless integration with front-end systems - provide timely and detailed reports on testing progress, metrics, and outcomes to stakeholders - mentor junior team members and contribute to the continuous improvement of testing practices and processes - stay up-to-date with the latest testing tools, techniques, and industry trends to improve testing efficiency and effectiveness descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdiet. morbi a dolor dignissim, tristique enim et, semper lacus. morbi la...
Dear jobseeker, find millions of jobs on single click. close congratulations! you have been logged in via facebook please provide inputs for at least one field don't miss this step - check your resume before you apply! a better resume means more interviews. get your free score in 5 minutes! white rabbit group is a company that partners with world class agencies for web and mobile app development and design, letting our customers focus on what they do best, while we focus on building. we have a broad spectrum of technologies that we work on including php, react, node, strapi, shopify, wordpress, and fully native and hybrid mobile apps, to name a few. we have almost 100 full time employees spanned across the us, colombia and india and we work closely together to bring our customer's visions to life and to have fun! job description report this job who we are white rabbit group is a company that partners with world class agencies for web and mobile app development and design, letting our customers focus on what they do best, while we focus on building. we have a broad spectrum of technologies that we work on including php, react, node, strapi, shopify, wordpress, and fully native and hybrid mobile apps, to name a few. we have almost 100 full time employees spanned across the us, colombia and india and we work closely together to bring our customer's visions to life and to have fun! what we're looking for we seek a passionate test engineer who is flexible and adaptable to work in a fast-paced, product-focused environment. the right candidate for this position will hav...
**purpose**: responsible for managing the portfolio of towers, roofs and other assets. responsibilities include integration and maintenance of new and existing towers, roofs, other assets and tenant facilities. **functions**: - interface between the sales manager and the operators in the leasing, site design, modification and installation processes. - establish and maintain daily plans for multiple contracts/projects as needed; work directly with clients with the support of internal and external resources. - comply with all accounting requirements required for each project, including requisitions, purchase orders, invoice approvals, report review, etc. - validate the technical feasibility of any request to modify the load on the towers as well as space on the floor or roof terraces. - planning, coordination and monitoring of the execution of preventive maintenance. - corrective maintenance programming derived from inspections and direct reports from operators, contractors and owners. - keep updated the information systems, database, maintenance reports and automated controls of the projects. - safeguard the physical records of the existing sites. - validate that the delivery of the projects meets the requirements established in the project planning and request pertinent actions in case there are discrepancies. - guarantee compliance with all internal regulations and federal, state and local safety, environmental and zoning code conditions. ref.: civil aviation regulations on tower lighting and painting. - facilitate inspections of towers and buildings, as nee...
Job title: sales order management analyst - location: bogotá, colombia about the job our hubs are a crucial part of how we innovate, improving performance across every sanofi department and providing a springboard for the amazing work we do. build a career and you can be part of transforming our business while helping to change millions of lives. ready? as sales order management analyst within our sales orders team, you’ll be responsible for capturing customer orders accurately and efficiently into the erp system to achieve the fixed service level requirements expected for order cycle time deliveries, and % of perfect orders our organization in bogota is growing fast, and we're always looking for talented professionals to join our order to cash service line. main responsibilities: - responsible for capturing customer orders accurately and efficiently into the erp system - when relevant create order manually in the erp, ( by mail, mass upload and fax) according to the customers requirements and based on business rules for third party sales processes - review and validate orders in the optical character recognition tool, update as needed and resolve issues. - contribute to continuous improvement of order taking activities as required by internal team initiatives. - monitor all inbound and outbound customer interfaces through idocs to ensure correct integration of the different documents in the systems - investigate failed idoc’s and contact relevant departments based on type of issue to report technical system failure to it; or when possible, solve issues with failed id...
Job summary join us as we make possibilities happen if you've ever used an atm paid a bill through your phone sent money to a friend or shopped online chances are your transaction was safeguarded and processed using our software now it's your turn to serve the payment needs of organizations and people the world over as a quality assurance engineer in colombia you will join a diverse passionate team dedicated to making possibilities happen in the payments industry validate software products through the use of requirement validation and systematic test design to develop apply and maintain quality standards for company products develops and executes software test plans analyzes and writes test standards and procedures scripts and executes automated test cases against both modular and solution environment maintains documentation of test results to assist in validation and modification of software analyzes test results to ensure existing functionality and recommends corrective action executes and provides feedback to engineers architects and product management on performance load and stress tests that determine platform and application capabilities of the end-to-end system interacts with vendors customers and internal sales and support organizations descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdie...
**title: specialist ofr (oam)** **location**: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. **key responsibilities**: - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end customer. **skills / requirements**: - professionals in industrial engineering, international business, or related fields - minimum of 1 year in freight forwarding - excellent verbal and written commun...
Job summary the cash applications specialist is responsible for applying payments accurately to customer accounts, performing analysis of payment histories and account reconciliations. responsibilities - identify and allocate all incoming payments and ensure that all cash is posted and distributed accurately to customer accounts - scan checks to bank account and reconcile deposit to check totals - validate posting results and reconcile payments posted against checks received. research and resolve misapplications concerning account or amount inaccuracies. - administration of the direct debit process in relation to incoming payments - reconciliation of the credit card collections/ processing reimbursements to credit card - provide general support to the credit and collections team - assist with other additional reporting requirements as needed benefits - elective benefits: our programs are tailored to your country to best accommodate your lifestyle. - grow your career: accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. - elevate your personal well-being: boost your financial, physical, and mental well-being through seminars, events, and our global life empowerment assistance program. - diversity, equity & inclusion: it's not just a phrase to us; valuing every voice is how we succeed. join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. - make the most of ...
Senior design verification engineer – relocation to mexicoabout the job we are looking for a senior design verification engineer to join a highly innovative and dynamic team based in mexico. in this role, you will ensure that our technology designs work correctly before going to market. you’ll be part of a collaborative, global environment, working on projects that combine analysis, testing, and problem-solving at an international scale. what you will do - validate and review products to ensure functional correctness before release. - detect and resolve potential design issues. - collaborate with global teams on high-impact projects. - participate in projects that expand your skills and technical expertise. requirements - bachelor’s or master’s degree in electrical engineering, computer engineering, or related field. - 5+ years of experience in design, validation, or verification of electronic products. - proficiency with tools such as: - cadence (circuit design and simulation). - matlab (analysis and modeling). - hardware simulation and validation tools. - advanced english (spoken and written) is mandatory for global collaboration. - willingness to relocate to mexico (relocation support provided). - strong problem-solving and analytical skills. what we offer - relocation support to mexico and assistance with settling in. - a collaborative and innovative work environment. - opportunities for professional growth and continuous learning. - exposure to international projects and cutting-edge technology. - competitive salary and benefits package. tipo de puesto: tiempo...
Job title: sales order management analyst - location: bogotá, colombia about the job our hubs are a crucial part of how we innovate, improving performance across every sanofi department and providing a springboard for the amazing work we do. build a career and you can be part of transforming our business while helping to change millions of lives. ready? as sales order management analyst within our sales orders team, you’ll be responsible for capturing customer orders accurately and efficiently into the erp system to achieve the fixed service level requirements expected for order cycle time deliveries, and % of perfect orders our organization in bogota is growing fast, and we're always looking for talented professionals to join our order to cash service line. main responsibilities: - responsible for capturing customer orders accurately and efficiently into the erp system - when relevant create order manually in the erp, (by mail, mass upload and fax) according to the customers requirements and based on business rules for third party sales processes - review and validate orders in the optical character recognition tool, update as needed and resolve issues. - contribute to continuous improvement of order taking activities as required by internal team initiatives. - monitor all inbound and outbound customer interfaces through idocs to ensure correct integration of the different documents in the systems - investigate failed idoc’s and contact relevant departments based on type of issue to report technical system failure to it; or when possible, solve issues with faile...
Job title: sales order management analyst - location: bogotá, colombia about the job our hubs are a crucial part of how we innovate, improving performance across every sanofi department and providing a springboard for the amazing work we do. build a career and you can be part of transforming our business while helping to change millions of lives. ready? as sales order management analyst within our sales orders team, you’ll be responsible for capturing customer orders accurately and efficiently into the erp system to achieve the fixed service level requirements expected for order cycle time deliveries, and % of perfect orders our organization in bogota is growing fast, and we're always looking for talented professionals to join our order to cash service line. main responsibilities: - responsible for capturing customer orders accurately and efficiently into the erp system - when relevant create order manually in the erp, ( by mail, mass upload and fax) according to the customers requirements and based on business rules for third party sales processes - review and validate orders in the optical character recognition tool, update as needed and resolve issues. - contribute to continuous improvement of order taking activities as required by internal team initiatives. - monitor all inbound and outbound customer interfaces through idocs to ensure correct integration of the different documents in the systems - investigate failed idoc’s and contact relevant departments based on type of issue to report technical system failure to it; or when possible, solve issues with fail...
Title: associate cdz – co location: gsc bog support the customs processing operations in colombia through the analysis of documentation received for each import operation in order to ensure accurate understanding and compliance. perform data entry of import declarations in opencomex based on the tickets and supporting documents provided. validate applicable modalities for each operation and, when required, include the corresponding text in the tariff subheading to reference the modality, requirements, and other relevant details. confirm the applicable duties, iva, and regulations for each declaration. verify the accuracy of all data entered to guarantee correctness prior to submission. open tickets for review by the designated audit team and receive feedback for any corrections or adjustments needed. apply the corrections, observations, and notes provided by the review team and close the correction tickets accordingly. deliver the declarations for acceptance unless previously submitted in advance. manage completion tickets by providing the additional information requested and closing the ticket once updated. this process ensures full compliance with colombian customs regulations and accurate dta entry. key responsibilities: - analyze the documents of each operation received in order to ensure proper understanding. - enter import declarations in opencomex based on the ticket received and the supporting documents provided for each operation. - validate the applicable modalities for each operation and, when required, include in the tariff subheading the reference text reg...
Title: specialist ofr (oam) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: - respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (trough phone calls and emails as required) - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end...
About the role the cash applications specialist is responsible for applying payments accurately to customer accounts, performing analysis of payment histories and account reconciliations. in addition, this role will reconcile customer balances with focus on resolving payment discrepancies, conduct research for unidentified customer accounts and/or over-payments. this position will also have regular interaction with the credit/collection department. the candidate takes ownership and creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment. what you'll do the position reports to the cash application team leader. in order to provide satisfactory service the position must focus on: identify and allocate all incoming payments and ensure that all cash is posted and distributed accurately to customer accounts scan checks to bank account and reconcile deposit to check totals validate posting results and reconcile payments posted against checks received. research and resolve misapplications concerning account or amount inaccuracies. administration of the direct debit process in relation to incoming payments reconciliation of the credit card collections/ processing reimbursements to credit card provide general support to the credit and collections team assist with other additional reporting requirements as needed what we're looking for intermediate to advanced english proficiency degree in accounting or other business discipline preferred but not required. extensive work experience can be substituted high accuracy and a...
About the role the cash applications specialist is responsible for applying payments accurately to customer accounts, performing analysis of payment histories and account reconciliations. in addition, this role will reconcile customer balances with focus on resolving payment discrepancies, conduct research for unidentified customer accounts and/or over-payments. this position will also have regular interaction with the credit/collection department. the candidate takes ownership and creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment. what you'll do the position reports to the cash application team leader. in order to provide satisfactory service the position must focus on: identify and allocate all incoming payments and ensure that all cash is posted and distributed accurately to customer accounts scan checks to bank account and reconcile deposit to check totals validate posting results and reconcile payments posted against checks received. research and resolve misapplications concerning account or amount inaccuracies. administration of the direct debit process in relation to incoming payments reconciliation of the credit card collections/ processing reimbursements to credit card provide general support to the credit and collections team assist with other additional reporting requirements as needed what we're looking for intermediate to advanced english proficiency degree in accounting or other business discipline preferred but not required. extensive work experience can be substituted high accuracy and a...
Title: specialist ofr (oam) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: - respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (trough phone calls and emails as required) - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end...
About the role the cash applications specialist is responsible for applying payments accurately to customer accounts, performing analysis of payment histories and account reconciliations. in addition, this role will reconcile customer balances with focus on resolving payment discrepancies, conduct research for unidentified customer accounts and/or over-payments. this position will also have regular interaction with the credit/collection department. the candidate takes ownership and creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment. what you'll do the position reports to the cash application team leader. in order to provide satisfactory service the position must focus on: identify and allocate all incoming payments and ensure that all cash is posted and distributed accurately to customer accounts scan checks to bank account and reconcile deposit to check totals validate posting results and reconcile payments posted against checks received. research and resolve misapplications concerning account or amount inaccuracies. administration of the direct debit process in relation to incoming payments reconciliation of the credit card collections/ processing reimbursements to credit card provide general support to the credit and collections team assist with other additional reporting requirements as needed what we're looking for intermediate to advanced english proficiency degree in accounting or other business discipline preferred but not required. extensive work experience can be substituted high accuracy and a...
Title: specialist ofr (oam) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: - respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (trough phone calls and emails as required) - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end...
Overview we are seeking a proactive and detail-oriented revenue operations manager to oversee and optimize our revenue operations (revops) processes and technology stack . this role will support marketing, sales, customer success, and support teams by ensuring seamless system functionality, driving process improvements, and managing the end-to-end execution of revops initiatives. the ideal candidate thrives in a fast-paced environment , has a deep understanding of lead flow and attribution , and takes full ownership of tasks, projects, and the revops roadmap. key responsibilities technology stack management maintain and optimize the revops tech stack (e.g., hubspot, salesforce, pandadoc ) to minimize disruptions across marketing, sales, customer success, and support teams . ensure software updates and package management to keep systems current and secure. troubleshoot and resolve system bugs in a timely manner, prioritizing critical issues. implement necessary workflow, form, and field modifications as needed. evaluate and implement new revops tools to enhance operational efficiency. testing & deployment test changes in sandbox environments , deploy updates to production, and validate post-deployment functionality. conduct lead flow testing to ensure revops changes do not disrupt demand generation and sales processes. project ownership manage and maintain the revops roadmap jira board , ensuring priorities align with stakeholder feedback. lead weekly revops sprint planning sessions and provide actionable insights. oversee large-scale revops projects , such as implementing p...
About the role the cash applications specialist is responsible for applying payments accurately to customer accounts, performing analysis of payment histories and account reconciliations. in addition, this role will reconcile customer balances with focus on resolving payment discrepancies, conduct research for unidentified customer accounts and/or over-payments. this position will also have regular interaction with the credit/collection department. the candidate takes ownership and creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment. what you'll do the position reports to the cash application team leader. in order to provide satisfactory service the position must focus on: identify and allocate all incoming payments and ensure that all cash is posted and distributed accurately to customer accounts scan checks to bank account and reconcile deposit to check totals validate posting results and reconcile payments posted against checks received. research and resolve misapplications concerning account or amount inaccuracies. administration of the direct debit process in relation to incoming payments reconciliation of the credit card collections/ processing reimbursements to credit card provide general support to the credit and collections team assist with other additional reporting requirements as needed what we're looking for intermediate to advanced english proficiency degree in accounting or other business discipline preferred but not required. extensive work experience can be substituted high accuracy and a...
Title: specialist ofr (oam) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: - respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (trough phone calls and emails as required) - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end...
Title: specialist ofr (oam) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: - respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (trough phone calls and emails as required) - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end...
Title: specialist ofr (oam) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: - respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (trough phone calls and emails as required) - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end...
We are seeking a highly skilled senior full-stack software engineer to join our dynamic innovation team. this role is pivotal in developing early-stage prototypes and proof of concepts for ai applications focused on gamification. the ideal candidate ...
6 days ago be among the first 25 applicants we are seeking a highly skilled senior full-stack software engineer to join our dynamic innovation team. this role is pivotal in developing early-stage prototypes and proof of concepts for ai applications f...
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