Purpose contributes to the overall success of subsidiary accounting operation in canada for finance services unit ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objecti...
We are committed to investing in our employees and helping you continue your career at scotiagbs purpose contributes to the overall success of the compliance department in the u. s. and in some respects, globally supporting specific individual goals,...
Production release and access management support specialist- scotiatech requisition id: 230517 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **purpose** scotiabank’s global technology services (gts) technology operations is responsible for the operations engineering required to provide highly available and resilient systems. in gts enterprise data warehouse (edw), we are responsible for providing critical data platform services, following sre and data governance best practices, as well as consulting and coordinating with the bank’s technology teams to meet business expectations. **accountabilities** • champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. • you will be working as a production release and access management support analyst providing application and platform support. • you will be focused on the stability, security, and resilience of a set of data warehouse applications, managing incident response and recommending and implementing solutions that drive automation, problem resolution, enhance stability, and reduce recovery times. • you have a keen interest in uncovering root causes through blameless post-mortems and acting on findings. • you will interact with the product owner, business, and technology partners to ...
Backend software engineer associate requisition id: 227393 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **_purpose_** contributes to the overall success of the cca – core banking & integration, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **accountabilities** + champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. + develop cost effective and efficient applications to meet business objectives by analyzing user requirements, providing technical specifications and design and developing/maintaining programs according to standards. the incumbent must ensure programs and applications developed meet the high availability, integrity and reliability of the on-line transaction processing environment + provide production and user acceptance testing support to assigned applications by identifying, evaluating, escalating, resolving problems and supporting other team members + responsibilities may also include participation in performance monitoring. + provides technical guidance and training to less experienced analysts and progra...
Benefits and leave experience advisor **requisition id:** 232646 we are committed to investing in our employees and helping you continue your career at scotiagbs **purpose** responsible for the accurate and timely execution of employee leave data changes including reviewing, transacting or answering escalated inquiries on paid and non-paid leaves of absences, in line with standard policies, procedures and service level agreements. as a member of the benefits & leaves experience team, will also be involved in gathering information to help resolve escalations where appropriate. **accountabilities** + champions a customer-focused culture to leverage broader bank relationships, systems, and knowledge + enters/processes employee leave status changes in hr systems throughout the leave process + ensures data accuracy and integrity of employee records through established internal control mechanisms + responds to inquiries pertaining to specific employee leave events and answering escalated issues from differentstakeholders + runs regular daily/weekly reports to assess performance against standard procedures and service levelagreements (sla's) + seeks opportunities to improve operational effectiveness, and propose recommendations to lead, managers, and senior manager, benefits & leaves experience + understands how the bank's risk appetite and risk culture should be considered in day-to-day activities anddecisions + actively pursues effective and efficient operations within his/her respective areas, while ensuring the adequacy, adherence to and effec...
Scotiahelps advisor, front end (bilingual: english/french) requisition id: 228091 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. **purpose** the scotiahelps advisor, front end (bilingual) is responsible for the maximization of collection recoveries on assigned credit products while minimizing collection costs. the incumbent conducts timely, effective collection follow-up/activity on assigned credit products in varying stages of arrears, as also current and written off accounts. the incumbent is expected to manage outbound and inbound calls for over multiple countries with adherence to established methodology by performing timely recovery. the incumbent should reduce delinquency rates through effective management, persuading the client towards a solution advising and offering appropriate payment solution schemes under the approved collection scripts. they should use all available resources and outlets available and should continuously employ extensive search methods seeking additional client data, via family or references in compliance with existing policies the incumbent is responsible for providing effective, straightforward and knowledgeable service through daily interactions to create a relationship of mutual trust and confidence with our customers, suppliers, peers and other employees. **accountabilities** 1. influence collection activity so as to provide the bank with optimal delinquency ratios: + collect assigned acc...
Asesor de cobranzas - collections (centroamérica) enviar candidatura ahora » **fecha:** 13 ago 2025 **ubicación:** bogota, dc, co **empresa:** scotiabank **id de la solicitud:** 230440 **programa de referido de empleados – probable pago:** $0.00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs **propósito** el asesor de cobranzas tiene la función de garantizar el cumplimiento de las estrategias y procedimientos del área, debe realizar la gestión de cobro a las cuentas asignadas y garantizar la rehabilitación de estas cuentas para maximizar la recuperación de las cuentas reduciendo las pérdidas. dentro de sus funciones se encuentra la gestión de cobro telefónica. debe brindar a los clientes un excelente servicio y brindar soluciones coherentes a su situación financiera. así mismo debe garantizar el cumplimiento de la meta establecida tanto a nivel cuantitativo como cualitativo. el propósito general del puesto es ejecutar la gestión telefónica diaria de cobro de los diferentes productos y cuentas en mora asignados (autos, tarjetas, hipotecas, pymes, leasing y cualquier otra forma de crédito retail), con el fin disminuir los niveles de morosidad asegurando un servicio de calidad al cliente bajo los estándares de ética y profesionalismo requerido dentro scotiabank. todo lo anterior, de acuerdo con normas, políticas, procedimientos y regulación aplicable a scotiabank, asegurando altos estándares de calidad y oportunidad, velando por los intereses del banco. **responsabilidade...
Senior manager communications surveillance - gbm enviar candidatura ahora » **fecha:** 4 ago 2025 **ubicación:** bogota, dc, co **empresa:** scotiabank **id de la solicitud:** 216657 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs **_purpose_** provides advisory, leadership and oversight over the global communications supervision procedures on behalf of gbm internal controls to ensure compliance with the code of conduct, internal policies & procedures, global fx code, industry standards and applicable regulatory requirements. oversees and enhances ongoing operational processes, procedures, and manages business changes to align with regulatory changes. this incumbent contributes to the overall success of the communications surveillance team ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies, and procedures. **_accountabilities_** + leadership:leads a team of managers and senior analysts in the execution of the global communications supervision procedures, inclusive of directing and/or supporting reviewing activities, and ensuring they are conducted expertly, professionally, and effectively. + leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader bank relationships, systems, and knowledge. + manages ambiguity surrounding the initiatives/projects. + ensures their team is effective, producing positive results, and adjusts team focu...
Gbs procurement ops - askgps rfx - jr analyst enviar candidatura ahora » **fecha:** 2 ago 2025 **ubicación:** bogota, dc, co **empresa:** scotiabank **id de la solicitud:** 229732 **programa de referido de empleados – probable pago:** $0.00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs **purpose** contributes to the overall success of the global finance in global procurement services ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **accountabilities** • provide frontline support for all complex user requests and issues related to procurement technology (ex. smartbuy). log, review and resolve l1 and l2 support issues related to procurement technology interact with employees and suppliers for p2p platform onboarding, catalogue set-up and maintenance, invoice processing guidance, p2p procurement as approver (hst, self-assess, booking hold) activities and purchase request guidance following sops and work instructions interact verbally and in writing with sourcing managers, suppliers, and occasionally evaluators to provide support before, or during an rfx (rfi, rfp, rfq) or e-auction perform rfx/e-auction event set-up, general support, training, evaluation and awarding activities maintain and implement rfx templates, following direction from the process & tech...
Purpose provides advisory, leadership and oversight over the global communications supervision procedures on behalf of gbm internal controls to ensure compliance with the code of conduct, internal policies & procedures, global fx code, industry standards and applicable regulatory requirements. oversees and enhances ongoing operational processes, procedures, and manages business changes to align with regulatory changes. this incumbent contributes to the overall success of the communications surveillance team ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies, and procedures. accountabilities - leadership: leads a team of managers and senior analysts in the execution of the global communications supervision procedures, inclusive of directing and/or supporting reviewing activities, and ensuring they are conducted expertly, professionally, and effectively. - leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader bank relationships, systems, and knowledge. - manages ambiguity surrounding the initiatives/projects. - ensures their team is effective, producing positive results, and adjusts team focus as needed. - business knowledge: maintains expert knowledge of bank and gbm processes, policies, procedures, applications, and products related to global communications supervision procedures. - documentation & audit readiness: ensure the team keeps high-risk regulatory and operational controls current, along with other d...
Hire & onboarding advisor requisition id: 230979 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. **purpose** responsible for supporting the coordination and administration of recruitment and onboarding activities, performing initial screening, distributing offer letters, etc. this role also provides support for escalated inquiries from intake & advisory for recruitment issues. contributes to the overall success of the hr services operations team ensuring specific individual goals, plans, initiatives are executed and delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **accountabilities** + champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. + collaborates with the recruitment delivery teams in supporting the coordination and administration of recruitment and onboarding activities. + administers offer letters, employment contracts and onboarding packages to new hires, and maintains documents for new hires. + coordinates the scheduling of orientation sessions and tracks orientation attendance. + ensures all employment related documents such as offer letters, employment contracts, reference checks, etc. are completed and received in a timely and accurate manner. + supports new hires by providing guidance and direct...
Hire & onboarding advisor **requisition id:** 224852 **employee referral program – potential reward:** $0.00 we are committed to investing in our employees and helping you continue your career at scotiagbs **purpose** responsible for providing a consistent and timely approach for workforce security screening (wss) review and adjudication activities, including but not limited to screening administration, responding to inquiries, and reporting. this role also provides support for program and process escalations, interaction with the screening vendor, and interaction with other key stakeholders as required. **accountabilities** + champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. + initiate ongoing screening for active workers as required. + collaborates with key stakeholders throughout the workforce security screening process. + assesses and interprets the level of complexity of wss files that require adjudication (tier i, ii, and iii), escalates as required. + conducts tier i review (identify discrepancies and errors) and adjudication (fte and contingent workers as required). + monitor, track and report on wss activities and kpis to identify trends and program improvement opportunities. + training new team members on processes and procedures. continuously improve the training experience and update desktop procedures, training guides and job aids as necessary. + ensures proper usage of knowledge management and case management tools to effectively respond to, docum...
Summer student **requisition id:** 226941 we are committed to investing in our employees and helping you continue your career at scotiagbs ¡tu futuro profesional empieza en scotiagbs colombia!¿estás buscando una **oportunidad única** para impulsar tu carrera en un ambiente de constante crecimiento y desarrollo? en scotiagbs, parte del grupo scotiabank, te invitamos a ser parte de nuestro equipo.estamos buscando jóvenes talentos como tú, **técnicos y tecnólogos** en áreas **administrativas, de recursos humanos, comunicaciones o tecnología (incluyendo todo tipo de ingenierías)** , que estén próximos a iniciar su etapa productiva en el segundo semestre de 2025.aquí tendrás la oportunidad de: **desarrollar tus habilidades** en proyectos desafiantes. **contribuir al éxito** de una empresa líder a nivel global.¡y lo mejor de todo, ser parte de un equipo que valora tu **actitud positiva** y tus ganas de **aprender** !si eres un estudiante de bogotá con aval de tu institución para realizar tus prácticas y tienes ganas de transformar tu potencial en impacto real, ¡esta es tu oportunidad! **¡postúlate y empieza a construir tu futuro con nosotros en scotiagbs colombia!** location(s): colombia : bogota : bogota scotiagbs is a scotiabank group company located in bogota, colombia created to support different processes of the bank and the development and execution of its global services. we offer an inclusive, positive work environment, and competitive benefits. at scotiagbs, we value the unique skills and experiences each individual brings and are committed to creatin...
Analista de riesgo senior **requisition id:** 219873 we are committed to investing in our employees and helping you continue your career at scotiagbs **_purpose_** leads and oversees global kyc in colombia and the countries we support globally, ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures. **_accountabilities_** + leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader bank relationships, systems and knowledge. + refresh data and documentation for existing clients on an ongoing basis per periodic reviews cycle in accordance with firm’s policies, standards and procedures + support kyc/aml, facilitating the refresh of global clients in an efficient, compliant, and client-centric manner + interacting with bankers and relationship managers to obtain required information + conduct follow up with internal partners to ensure timely actions on those cases that require their input + update firm systems and databases with information / documentation obtained from clients + handle inquiries and ad hoc requests from internal clients including compliance where required + produce high quality error free work independently on a timely basis with at expected throughput rates + ability to handle volume spikes and prioritize work including ad-hoc requests and projects to meet business demands in a timely manner + understand and keep abreast with regulatory/ tax requirements for clients in kyc +...
Job description press tab to move to skip to content link select how often (in days) to receive an alert: requisition id: 223253 employee referral program – potential reward: $400,000.00 we are committed to investing in our employees and helping you continue your career at scotiatech. position: software engineer lead purpose cca technology – retail digital engineering team is currently looking for a senior back-end developer who can help code for api and microservices layer using node.js (preferably express.js). must have (5+ years) - experience working with authenticated, customer-focused applications - experience with node.js framework, preferably express.js - experience with sinon (mocking, stubs), and redis - experience working with json web token authorization - experience working with database technology such as sybase - experience in working with scalable containerized systems in public cloud (azure, kubernetes) - strong experience with apm tools, such as dynatrace, splunk, etc. - proficient understanding of code versioning tools, such as git - comfortable using tools such as jira, confluence, jenkins, bitbucket, etc. - knowledge of object-oriented and functional design - experience with modern js toolsets (es6+, webpack, babel, jest, protractor) - experience in productionizing node.js servers - deep knowledge of agile principles and adaptability to new environments - excellent communication skills, including the ability to explain technical details in human terms nice-to-have - prior fi / banking experience preferred - prior w...
Cloud engineer **requisition id:** 227745 **employee referral program – potential reward:** $400,000.00 we are committed to investing in our employees and helping you continue your career at scotiatech. **the team** public cloudops engineer is a specialized technology operations function which provides day 2 support for the bank’s strategy public cloud infrastructure and services on google kubernetes engine, platform support and delivery, pipelines, and operational readiness services including design consultation, onboardings and reporting. the current public cloud platforms include the google cloud platform (gcp) and microsoft azure cloud. **the role** this individual contributor role provides technical administration and expertise in the following technology areas: + support it service management (itsm) incidents, problems, change and service requests for the team to ensure public cloud infrastructure and delivery pipelines related to kubernetes are available and performing within operational standards. + drive root cause analysis and problem resolution where required to prevent repeat issues and/or improve key performance indicators for the team. + follow and develop procedures and best-practices to prevent unplanned outages. + improve proactive monitoring and remediation to reduce customer impact and improve mttr. + apply sre methodology for all process, tools and technology managed by public cloud operations. + establish procedures and policies that ensure problems are documented and resolved. **some of the key accountabilities include:** ...
Data engineering associate requisition id: 232339 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **_purpose of job_** contributes to the overall success of the ccau technology, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. the incumbent, under general direction, is responsible for the resolution of technical problems for the assigned applications. formulates and defines technical solutions and objectives based on both user needs and a good understanding of applicable business systems and industry requirements for the assigned applications. **_reporting relationships_** reports to: software engineer lead – level 8 direct reports: this is an individual contributor role with no direct reports **_major accountabilities:_** - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge - participate in the full development life cycle of business solution design and implementation by analysis, and accurately and clearly defining user requirements, assisting in the development of test cases and conducting the tests, assisting in the d...
Asesor de cobranzas bilingüe - part time enviar candidatura ahora » **fecha:** 17 ago 2025 **ubicación:** bogota, dc, co **empresa:** scotiabank **id de la solicitud:** 228462 **programa de referido de empleados – probable pago:** $200,000.00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs **purpose** el asesor de cobranzas bilingüe tiene la función de garantizar el cumplimiento de las estrategias y procedimientos del área, debe realizar la gestión de cobro a las cuentas asignadas y garantizar la rehabilitación de estas cuentas para maximizar la recuperación de las cuentas reduciendo las pérdidas. dentro de sus funciones se encuentra la gestión de cobro telefónica. debe brindar a los clientes un excelente servicio y brindar soluciones coherentes a su situación financiera. así mismo debe garantizar el cumplimiento de la meta establecida tanto a nivel cuantitativo como cualitativo. el propósito general del puesto es ejecutar la gestión telefónica diaria de cobro de los diferentes productos y cuentas en mora asignados (autos, tarjetas, hipotecas, pymes, leasing y cualquier otra forma de crédito retail), con el fin disminuir los niveles de morosidad asegurando un servicio de calidad al cliente bajo los estándares de ética y profesionalismo requerido dentro scotiabank. todo lo anterior, de acuerdo con normas, políticas, procedimientos y regulación aplicable a scotiabank, asegurando altos estándares de calidad y oportunidad, velando por los intereses del banco. **accountabilities*...
Requisition id: 227696 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose contributes to the overall success of the global fraud technology team in canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted comply with governing regulations, internal policies and procedures. accountabilities - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - daily basis - assist the product owner/project manager by conducting research and analysis, and accurately and clearly defining user requirements and processes to assist in the resolution of highly complex, multi-faceted problems to meet the needs of the supported line of business. this may involve participation in rapid prototyping, with requirements and solutions developed on an iterative basis, that provides interim deliverables until a final production solution is created. - participate in the systems implementation process by developing test cases, performing testing, defining user procedures and workflows, assisting in the development of conversion and implementation strategies, and providing user documentation, and user training. - data management - performs any n...
Manager, qa communications surveillance - gbm compliance we are committed to investing in our employees and helping you continue your career at scotiagbs **purpose** contributes to the overall success of the compliance department in the u.s. and in some respects, globally supporting specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted follow governing regulations, internal policies and procedures. the objective of this position is to support the gbm compliance functions to ensure the u.s. operations of the bank of nova scotia, scotia capital (usa) inc., and their affiliates (collectively the “bank”) maintain a robust compliance electronic communications (e-comms) and voice communications (v-comms) monitoring and surveillance program, inclusive of policies, procedures, processes and methodologies, in place to satisfy applicable u.s. legal and regulatory requirements/expectations. the u.s. manager qa communications surveillance leads the quality sr. analysts and their reviews, performs various reviews on a regular basis and collaborates on projects integral to the compliance monitoring & surveillance program as us cm&s; e-comms team lead, under the head of the u.s. cm&s; team and internal control leads. **accountabilities** • leadership: leads a team of senior analysts in the execution of reviews of e-comms and v-comms on a variety of topics to identify unusual activity or potential violations of rules or firm policies, ensuring they are conducted ex...
End user technical support analyst requisition id: 230203 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **_purpose_** contributes to the overall success of the employee it services / etss ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. provide the best service to the internal users, following the market’s standards and the guidance provided by management. **accountabilities** + to provide professional and courteous support to the business community, answering questions, when possible, in order to meet the departmental objective for issue resolution. the incumbent will use all available resources to ensure a timely first call resolution rate. + provide first level triage and support for employees and employee computing systems. resolve or escalate incidents reported by phone, incident management software or any intake channel the business decides. facilitate request fulfillment processes. + the employee will ensure that access and accounts are provided to employees in accordance with the company's security policies. + to manage the incident tracking system in a timely and effective manner to ensu...
Senior manager - capital markets, corporate actions & dividend and coupon income processing requisition id: 233574 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. **_purpose_** contribute to the overall success of the asset servicing ensuring specific individual goals, plans, initiatives are executed/delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. the incumbent will be responsible for a broad array of operational duties including, but not limited to, trade life cycle support, trade administration, onboarding and enablement, compliance monitoring, reconciliation, and client services. the incumbent will also work closely with the asset servicing management team in the identification, initiation, research and development of process solutions across the asset servicing business lines, with the intent of improving overall operational efficiency/effectiveness while ensuring that compliance, risk and regulatory issues are adhered to. **_accountabilities_** + leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader bank relationships, systems and knowledge. + ensures a high degree of customer service is provided by establishing and maintaining a high degree of entitlements processing accuracy, client inquiries are responded to in a prompt, prof...
Manager, operational readiness & release management requisition id: 233470 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **manager, it operational readiness & release management** as an operational readiness & release manager, you will be responsible for facilitating the efficient and successful delivery of software releases, ensuring it operational readiness, actively participating in global release management initiatives, and collaborating closely with the change management to streamline the introduction of changes into the production environment. act as enabler and facilitator in order to provide successful user support to all stakeholders. you will also help ensure that all it deployments adhere to governing regulations, scotiabank’s standards policies, processes and procedures for compliance. **is this role right for you? in this role you will:** · you thrive in a day to day operations type environment that is governed by processes and procedures. · you don’t shy away from fostering effective communication channels and stakeholder engagement. · you thrive at identifying and communicating all residual project risks for acknowledgment by appropriate management personnel and work on mitigation strategies. · you are able to provide constant and tailored training /education of the current processes to...
Title: business solutions support specialist requisition id: 215838 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose the support engineer will be working in a cross functional technology team responsible for the bank's customer data and will contribute to the overall success of the team ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are following governing regulations, internal policies, and procedures. the incumbent should be a self-starter and be able to work independently with little or no supervision. they should have strong communication skills, a client focused mindset, and take accountability and ownership of tasks. accountabilities - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - contributes to a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. - experience coding in a professional environment, taking requirements from concept to production use. - ability to work collaboratively and communicate clearly and concisely with both technical and non-technical audiences. - understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. - troubleshoot production incidents, job failures, and provide support for production applications. - analyze and resolve...
Manager, operational readiness & release management requisition id: 233470 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **manager, it operational readiness & release management** as an operational readiness & release manager, you will be responsible for facilitating the efficient and successful delivery of software releases, ensuring it operational readiness, actively participating in global release management initiatives, and collaborating closely with the change management to streamline the introduction of changes into the production environment. act as enabler and facilitator in order to provide successful user support to all stakeholders. you will also help ensure that all it deployments adhere to governing regulations, scotiabank’s standards policies, processes and procedures for compliance. **is this role right for you? in this role you will:** · you thrive in a day to day operations type environment that is governed by processes and procedures. · you don’t shy away from fostering effective communication channels and stakeholder engagement. · you thrive at identifying and communicating all residual project risks for acknowledgment by appropriate management personnel and work on mitigation strategies. · you are able to provide constant and tailored training /education of the current processes to...
Requisition id: 171677 we are committed to investing in our employees and helping you continue your career at gsglobales. bilingual customer care advisor – canadian banking propósito contribuye al éxito general del banco de canadá operando en scotiagbs colombia contact centre a nivel global, garantizando que los objetivos, planes e iniciativas individuales específicas se lleven a cabo o se cumplan en apoyo a las estrategias y objetivos de negocios del equipo. el agente de servicio al cliente ofrece un servicio de calidad a los clientes internos y externos mediante la entrega de una resolución rápida, precisa y profesional a consultas por teléfono, en línea y por escrito, mediante el uso efectivo del modelo de experiencia del cliente. la resolución incluye la culminación precisa de todas las actividades y operaciones requeridas. es responsable de fortalecer la relación con el cliente mediante la identificación y discusión de las necesidades y la oferta de productos y servicios adecuados. será medido por los objetivos establecidos. prácticas de ventas proseguir activamente operaciones eficaces y eficientes en sus áreas, asegurando mecanismos de control adecuados para cumplir obligaciones relacionadas con riesgos operacionales, cumplimiento normativo, lavado de dinero, financiamiento del terrorismo y conducta empresarial, siguiendo los marcos y manuales de la organización. responsabilidades - actuar como portavoz de la cultura centrada en el cliente, fortaleciendo relaciones y aprovechando los recursos del banco. - considerar el apetito y cultura de r...
Hire & onboarding consultant requisition id: 229808 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. **purpose** contributes to the overall success of the hire & onboarding team within hr services operations globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures. **accountabilities** • champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. • support in the contribution of opportunities for improvement in the process and effectiveness of delivering project objectives and goals. • monitors and triages requests received via our case management system to their respective teams or advisors’ queue in a timely manner. • liaise with the regulatory bodies in every country to maintain the integrity of the clause library, offer letter templates, contract templates, additional clauses or any internal offer letters, and case management templates. • drives the internal auditing initiatives to ensure data accuracy and integrity of hr employee records such as but not limited to all payroll and stakeholders’ reports. • fully understanding and expertise country local hr systems, regulations, and internal processes/policies. • assist the advisors with complex emp...
Id de la solicitud: 232256 gracias por tu interés en scotiagbs, el mejor campus de bogotá. Únete a un equipo ganador con un propósito claro, comprometido con el logro de resultados en un entorno inclusivo y de alto desempeño. purpose contributes to t...
Requisition id: 215987 we are committed to investing in our employees and helping you continue your career at scotiatech. propósito contribuye al éxito general de global network engineering como tercer nivel de soporte para implementar e integrar sol...
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