Importante empresa solicita personal para campaña scotiabank colpatria, minimo 3 meses de experiencia certificable en call center en ventas preferible venta en caliente 100% horarios de lunes a sabado lugar en chapinero, contratacion inmedianta interesados enviar hoja de vida con foto y experiencia al wsp 322793--- o al email [email protected]...
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Banco colpatria del grupo scotiabank requiere profesional senior riesgo de mercado fiduciaria. perfil: profesionales graduados en administración de empresas, economía, ingeniería industrial, finanzas, estadística o carreras afines al sector financiero. objetivo del cargo: estará a cargo de diseñar, desarrollar iniciativas que promuevan el adecuado funcionamiento de procesos de identificación, medición, control y monitoreo de los riesgos de mercado y liquidez, con foco en fiduciaria. conocimientos indispensables en la regulación en riesgo de mercado y liquidez y regulación sector fiduciario, herramientas estadísticas, excel avanzado y macros. inglés (70%). mínimo 4 años de experiencia sistemas de riesgo de mercado y liquidez en iduciarias y sector financiero. salario básico promedio de 6000000 a 6500000 + prestaciones legales y extralegales + contrato a término indefinido directamente con el banco....
Software engineer associate **requisition id:** 228757 **employee referral program – potential reward:** $0.00 we are committed to investing in our employees and helping you continue your career at scotiatech. **purpose** reporting to the senior manager, ensures smooth operation of applications by addressing user issues, analyzing problems, and implementing solutions. this role involves direct interaction with users, either internally or externally, to resolve software-related challenges. **accountabilities** + you will provide system analysis, object oriented design / programming, technical documentation, and support for existing and new applications and systems. + you will work with project teams to refine technical requirements and provide technical design and guidance based on industry best practices. + you will perform coding, unit testing, debugging, documenting and implementing of applications and scripts. + you will participate in estimation and planning of development efforts required for various projects and enhancements. + you will maintain, support and enhance existing applications. + you will participate in production issue analysis and perform root cause analysis for production issues and implementation issues. + you will assist the product owner, solutions architect and business analysts in discovering the current system behavior and provide recommendations on improving the current system. **education / experience / other information** + bachelor’s degree in computer science, engineering or related discipline. + you have at l...
Benefits and leave experience advisor **requisition id:** 211892 we are committed to investing in our employees and helping you continue your career at scotiagbs **purpose** responsible for the accurate and timely execution of employee leave data changes including reviewing, transacting or answering escalated inquiries on paid and non-paid leaves of absences, in line with standard policies, procedures and service level agreements. as a member of the benefits & leaves experience team, will also be involved in gathering information to help resolve escalations where appropriate. **accountabilities** + champions a customer-focused culture to leverage broader bank relationships, systems, and knowledge + enters/processes employee leave status changes in hr systems throughout the leave process + ensures data accuracy and integrity of employee records through established internal control mechanisms + responds to inquiries pertaining to specific employee leave events and answering escalated issues from different stakeholders + runs regular daily/weekly reports to assess performance against standard procedures and service level agreements (sla’s) + seeks opportunities to improve operational effectiveness, and propose recommendations to lead, managers, and senior manager, benefits & leaves experience + understands how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions + actively pursues effective and efficient operations within his/her respective areas, while ensuring the adequacy, adherence to and effectiv...
Asesor de experiencia al cliente bilingüe - ecr requisition id: 227657 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. **_propósito_** contribuye al éxito general del banco de canadá operando en scotiagbs colombia contact centre a nivel global, garantizando que los objetivos, planes e iniciativas individuales específicas se lleven a cabo o se cumplan en apoyo a las estrategias y objetivos de negocios del equipo. **_responsabilidades_** 1. asumir toda la responsabilidad de proporcionar a los clientes una experiencia profesional, cortés y positiva sobre una base constante mediante el descubrimiento de las necesidades, proporcionando, información y soluciones precisas bien informado y cumplimiento de los compromisos: + asistir con precisión los problemas del cliente dentro de los límites de autoridad aprobados o refiriendo al cliente a la fuente apropiada como se describe en las normas y procedimientos de resolución de quejas del banco. + reconocer y actuar sobre las oportunidades de negocio para la retención y el refuerzo de la relación del cliente con el banco a través de la aplicación del modelo de la experiencia del cliente. 2. proporcionar a los clientes excelentes niveles de servicio dentro de los parámetros del entorno de contact center por medio de la gestión eficaz de la carga de trabajo y mantenerse disponible de forma activa para recibir solicitudes de los clientes: + mantener archivos pendientes y tomar las medidas a...
Collections supervisor enviar candidatura ahora » **fecha:** 6 ago 2025 **ubicación:** bogota, dc, co **empresa:** scotiabank id de la solicitud: 227052 gracias por tu interés en scotiagbs, el mejor campus de bogotá. Únete a un equipo ganador con un propósito claro, comprometido con el logro de resultados en un entorno inclusivo y de alto desempeño. **_propósito_** lidera y supervisa el equipo de cobros / operaciones en colombia asegurando que las estrategias, planes e iniciativas comerciales se ejecuten / entreguen de acuerdo con las regulaciones vigentes, las políticas internas y los procedimientos. **_responsabilidades:_** • lidera e impulsa una cultura centrada en el cliente en todo su equipo para profundizar las relaciones con los clientes y aprovechar las relaciones, los sistemas y el conocimiento más amplios del banco. • contribuye a la maximización de las recuperaciones de cobros en cuentas asignadas a la vez que minimiza los costos de cobro y las pérdidas de préstamos a través de la revisión y direccionamiento / redireccionamiento de los subordinados a varias colas de trabajo (en todos los sistemas de cobro) • establecer, negociar y cumplir metas / objetivos específicos que resultarán en el logro de altos niveles de productividad y efectividad que contribuirán al éxito general de la unidad y su equipo. • proporcionar un servicio eficaz, directo y con conocimientos a través de las interacciones diarias para crear una relación de confianza mutua con su equipo, clientes, proveedores y otros empleados. creando un entorno propicio para el d...
Senior analyst, qa communications surveillance - gbm compliance we are committed to investing in our employees and helping you continue your career at scotiagbs **purpose** the objective of this position is to contribute strengthen the compliance electronic communications (e-comms) and voice communications (v-comms) monitoring and surveillance program, inclusive of policies, procedures, processes and methodologies, in place to satisfy applicable u.s. legal and regulatory requirements/expectations. the qa senior analyst will perform various reviews on a regular basis and may collaborate on projects integral to the compliance monitoring & surveillance program under the direction of the e-comms lead, and the head of the u.s. cm&s; team. **accountabilities** • business knowledge: maintain a working knowledge of relevant sro, federal, and state regulations applicable to banks, broker dealers, and swap dealers, and stay informed on applicable trading strategies and firm policies. • monitoring and surveillance execution: conduct reviews of electronic and voice communications (e-comms and v-comms) to identify unusual activity or potential violations of rules or firm policies. support investigations by analyzing communications, documenting findings, and escalating issues to the qa compliance manager. collaborate with the monitoring & surveillance team to prepare summaries and regular reports for the e-comms lead and head of compliance m&s.; perform high-quality surveillance reviews and follow-up investigations, ensuring inquiries are thorough, responses...
Communications specialist - communications enviar candidatura ahora » **fecha:** 14 ago 2025 **ubicación:** bogota, dc, co **empresa:** scotiabank id de la solicitud: 217775 gracias por tu interés en scotiagbs, el mejor campus de bogotá. Únete a un equipo ganador con un propósito claro, comprometido con el logro de resultados en un entorno inclusivo y de alto desempeño. **_propósito_** utilizar la planificación, habilidades de escritura y edición para crear materiales y organizar eventos para los empleados de la empresa. por ejemplo, el empleado puede generar contenido que informa a los empleados sobre los objetivos y las políticas de la empresa y las medidas que está adoptando para asegurar su senda de crecimiento. puede lograr esto a través de la publicación de boletines, correos electrónicos, volantes o campañas; la actualización de anuncios o calendarios de eventos; y gestionar otras herramientas para producir la impresión y copias digitales de comunicación. organizar actividades de formación de equipos dinámicos que involucran a los empleados y refuerzan su rendimiento en el trabajo. **_responsabilidades_** + ejecución de la estrategia interna y externa de la unidad y/o unidades asignadas + controlar la ejecución de forma costo eficiente + actuar como portavoz de la cultura enfocada en el cliente con miras a intensificar las relaciones con la clientela y aprovechar las relaciones, los sistemas y los conocimientos del banco en general. + desarrollar contenidos y campañas internas para las unidades de servicio. + liderar planes táctico...
Payroll analyst we are committed to investing in our employees and helping you continue your career at scotiagbs the payroll analyst is responsible for supporting the canadian payroll operations team with daily payroll functions including assisting the team with the bi-weekly payroll process, management of employee inquiries, preparation of roes, and tax forms and various projects. in addition, provide support with an eagerness to learn and be challenged. **accountabilities** • champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge • support the day-to-day payroll activities within the payroll operations team including preparation and processing of the biweekly payroll, the preparation of roes and tax forms using the sap payroll system • assist with payroll-related investigations escalated through the hr service – case management syste. • assists with year-end payroll activities (t4’s, rl1’s, reconciliations and filings) – on an as needed basis • lead the active claims process through exection of reports, audits and employee email communication • assits with year-end activities and processes such as auditing tax slips, and working with hr partners to ensure a successful year-end closing • ensures the processing and completion of all payroll data are in compliance with the bank’s policies and procedures, and regulatory requirements • understands how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions • leads by example by...
Cybersecurity analyst enviar candidatura ahora » **fecha:** 15 ago 2025 **ubicación:** bogota, dc, co **empresa:** scotiabank **id de la solicitud:** 225504 **programa de referido de empleados – probable pago:** $200,000.00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiatech. **position:** **cybersecurity analyst** **, security platforms engineering - onboarding and delivery** **_purpose_** contributes to the overall success of the onboarding and delivery team in the security platforms engineering department in canada and globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **accountabilities** · champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. · work collaboratively within a team of security professionals and across the organization in matters of security, logging, and custody of security events and troubleshooting. · respond to incidents; resolve, triage, or escalate as appropriate to meet and exceed sla metrics. · support and maintain key production systems, ensuring 7/24 availability. · document and keeping comprehensive records of log sources, configurations, analysis procedures, troubleshooting and incident reports. · provide input to management reporting including executive su...
Senior business analyst requisition id: 232739 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **purpose** contributes to the overall success of the global technology enterprise platform (gtep) strategic portfolio office – resource management team globally by supporting the senior manager, resource management on all resourcing activities for projects and initiatives across the gtep group, ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures. major responsibilities include providing support in the hiring of ftes and contractors, including intake and system access for resources, reviewing and execution of contractor engagements, and support for hiring managers during the recruitment and onboarding process. **accountabilities** + champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. + leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader bank relationships, systems, and knowledge. + manage contract inquiries, intake, validation and execution through the ariba (contract management system) and fieldglass tools. + maintain expert understanding of system functionality and tools...
Data engineering specialist **requisition id:** 227166 **employee referral program – potential reward:** $0.00 we are committed to investing in our employees and helping you continue your career at scotiatech. **purpose** contributes to the overall success of the ccau technology, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. the incumbent, under general direction, is responsible for the resolution of technical problems for the assigned applications. this includes technical leadership multiple small projects, participating in and/or managing specific sections of medium projects, and providing ongoing technical support to all the team. **accountabilities** + champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge + participate in the full development life cycle of business solution design and implementation by analysis, and accurately and clearly defining user requirements, assisting in the development of test cases and conducting the tests, assisting in the definition of user procedures and workflows, assisting in the development of conversion and implementation strategies, and assisting in the provision of user documentation, user training, and post-implementation support. + provide production and user acceptance testing support to assigned applications by identifying, eva...
Software engineer associate **requisition id:** 228754 **employee referral program – potential reward:** $0.00 we are committed to investing in our employees and helping you continue your career at scotiabank. **purpose** reporting to the senior manager, ensures smooth operation of applications by addressing user issues, analyzing problems, and implementing solutions. this role involves direct interaction with users, either internally or externally, to resolve software-related challenges. **accountabilities** + you will provide system analysis, object oriented design / programming, technical documentation, and support for existing and new applications and systems. + you will work with project teams to refine technical requirements and provide technical design and guidance based on industry best practices. + you will perform coding, unit testing, debugging, documenting and implementing of applications and scripts. + you will participate in estimation and planning of development efforts required for various projects and enhancements. + you will maintain, support and enhance existing applications. + you will participate in production issue analysis and perform root cause analysis for production issues and implementation issues. + you will assist the product owner, solutions architect and business analysts in discovering the current system behavior and provide recommendations on improving the current system. **education / experience / other information** + bachelor’s degree in computer science, engineering or related discipline. + you have at l...
Aml senior analyst enviar candidatura ahora » **fecha:** 7 ago 2025 **ubicación:** bogota, dc, co **empresa:** scotiabank **id de la solicitud:** 227892 **programa de referido de empleados – probable pago:** $0.00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs **purpose** • contributes to the overall success of the pla operations unit in bogotá, colombia by ensuring that specific individual goals, plans, and initiatives are executed/delivered in support of the team's business strategies and objectives. ensures that all activities carried out comply with internal policies, procedures, and standards. • provides support to relationships with new and existing clients; the analyst will investigate and evaluate the relationship for potential financial, reputational, operational, and compliance risks, as well as activities that pose risks of money laundering or terrorist financing. • depending on the needs and assignments of global aml operations, the analyst may cover one or more of the activities described here, for canada or international banking, in areas such as enhanced due diligence unit, name screening, transaction monitoring, among others. **accountabilities** • conducts the review of more complex and risk scored alerts to either close them or escalate them for further review. when necessary, requests information from another business unit and collaborates when information is requested. • performs quality assurance (qa) reviews on the adjudication and preparation of ale...
Software engineer lead **requisition id:** 223253 **employee referral program – potential reward:** $400,000.00 we are committed to investing in our employees and helping you continue your career at scotiatech. **_position:_** **software engineer lead** **_purpose:_** cca technology – retail digital engineering team is currently looking for a **senior back-end developer** who can help code for api and microservices layer using node js (preferably express js). **:** **must have (5 years or more)** + experience working with authenticated, customer focused applications + experience with nodejs framework, preferably expressjs + experience with javascript/typescript development + experience withsinon (mocking, stubs), and redis + experience working with json-web-token authorization + experience working with database technology such as sybase + experience in working with scalable containerized systems in public cloud (azure, kubernetes) + strong experience with apm tools, such as dynatrace, splunk, etc. + have a proficient understanding of code versioning tools, such as git + comfortable using tools such as jira, confluence, jenkins, bitbucket, etc. + knowledge in object oriented and functional design + used modern js toolsets (es6+, webpack, babel, jest, protractor) + worked on productionizing nodejs servers + deep knowledge of agile principles, and the flexibility to adapt your experience to new and evolving environments + excellent communication, including ability to distil technical details into human terms **nice-to-have** + ...
Senior analyst, business intelligence - groic (aml) enviar candidatura ahora » **fecha:** 6 ago 2025 **ubicación:** bogota, dc, co **empresa:** scotiabank **id de la solicitud:** 232488 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs **purpose** the senior analyst will perform data analysis and project organizational support (i.e. documentation) for aml operations center in bogotá d.c., colombia and some centre’s in canada. the senior analyst will blend data visualization skill with a strong report and dashboard development background and a keen business sense to help develop a metrics reporting solution. **accountabilities** + together with the process owners contribute to the design of the kpis. + define performance metrics (kpi and sla) reports and dashboards for approval of the process owner; the analyst support to the sr. analyst on deciding how to design reports and dashboards based on business needs. + support guidance and insights on data visualization and reporting dashboarding best practices. + prepare and support of high impact dashboards; work with process the manager to gather reporting requirements, support the evaluation to identify gaps and interdependencies, translating it into detailed project plans for report development, and ensure timely delivery + monitor for consistent application of aoc activities, in alignment with policy requirements and operations parameters outlined in aoc handbook by managing + the quality assurance program on behalf of the aoc...
Mis specialist requisition id: 232075 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. **_purpose_** contributes to the overall success of the mis – central support services team in the client experience center (cec) - gbs dr & col being responsible for supporting the cec reports and developing advanced analytics initiatives to achieve optimized processes and therefore boost regional and local strategies for the cec. the specialist must have experience in using large datasets, as well as data mining methods, statistics, and programming to develop solutions for the cec keeping internal clients informed about their performance kpis. the role requires analytical skills and attention to detail, integrating the use of data mining tools and predictive analytics to provide information with high value about the performance of the cec, leading the promotion of a high-performance culture. **accountabilities** • integrate, improve, and analyze all data sources that measure operational performance to increase accuracy and maintain an appropriate variable compensation plan (vcp), as well as other recognition and performance evaluation programs. • design, develop, and implement information storage tools to optimize and standardize all required input data, also integrate and unify the data collection process, ensuring data quality and integrity. • develop and automate data extraction, transformation, and loading (etl) processes, considering best p...
Senior manager - capital markets, corporate actions & dividend and coupon income processing requisition id: 233574 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. **_purpose_** contribute to the overall success of the asset servicing ensuring specific individual goals, plans, initiatives are executed/delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. the incumbent will be responsible for a broad array of operational duties including, but not limited to, trade life cycle support, trade administration, onboarding and enablement, compliance monitoring, reconciliation, and client services. the incumbent will also work closely with the asset servicing management team in the identification, initiation, research and development of process solutions across the asset servicing business lines, with the intent of improving overall operational efficiency/effectiveness while ensuring that compliance, risk and regulatory issues are adhered to. **_accountabilities_** + leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader bank relationships, systems and knowledge. + ensures a high degree of customer service is provided by establishing and maintaining a high degree of entitlements processing accuracy, client inquiries are responded to in a prompt, profe...
Software engineer specialist **requisition id:** 225449 we are committed to investing in our employees and helping you continue your career at scotiatech. **purpose** contribute to the overall success of global hr technology ensuring specific individual goals, learning opportunities, plans, and initiatives are executed / delivered in support of the team’s business strategies and objectives. ensure all activities conducted are in compliance with governing regulations, internal policies, and procedures. **accountabilities** + champion a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. + collaborate with teammates to plan, design, develop, test, and maintain web-based business applications. this team is located in both canada and colombia. + develop and unit test applications in accordance with established standards. + apply best development and design practices and participate in peer reviews of solution designs and related code. + understand java technologies. + develop, refine, and tune continuous integrations between applications. + analyze and resolve technical and application defects with excellent troubleshooting and debugging skills. + assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties. + adhere to high-quality development principles while delivering solutions on time. + provide third-level support to business users. + understand how the bank’s risk appetite and ...
Production release and access management support specialist- scotiatech requisition id: 230517 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **purpose** scotiabank’s global technology services (gts) technology operations is responsible for the operations engineering required to provide highly available and resilient systems. in gts enterprise data warehouse (edw), we are responsible for providing critical data platform services, following sre and data governance best practices, as well as consulting and coordinating with the bank’s technology teams to meet business expectations. **accountabilities** • champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. • you will be working as a production release and access management support analyst providing application and platform support. • you will be focused on the stability, security, and resilience of a set of data warehouse applications, managing incident response and recommending and implementing solutions that drive automation, problem resolution, enhance stability, and reduce recovery times. • you have a keen interest in uncovering root causes through blameless post-mortems and acting on findings. • you will interact with the product owner, business, and technology partners to ...
Requisition id: 225837 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. do you want to help scotiabank stop fraudsters from taking our customer’s money ? as a key part of the fraud operations team, you will be part of a dedicated group looking to improve on fraud prevention. the fraud operations team plays a critical role with a focus on our client’s ability to serve scotiabank’s customers on a daily basis to prevent fraud. we’re looking to add to our team with influencers, creators and leaders who are flexible, curious, adventurous, versatile and responsive; and who are ready to roll up their sleeves in a collaborative and productive environment to get things done. by joining our team, you will make an impact on our customers, the banking industry, and ultimately, the world. what you will bring to succeed - 1 to 3 years of working experience with business systems analysis or similar. - familiar with and capable of working in technical environments that utilize agile and waterfall project methodologies. - demonstrate comfort in working independently to manage multiple small and large projects - capability to analyze business and user needs. - working experience with documenting and working with business requirements - time management and organizational skills in order to effectively manage multiple ite...
Backend software engineer associate requisition id: 227393 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **_purpose_** contributes to the overall success of the cca – core banking & integration, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **accountabilities** + champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. + develop cost effective and efficient applications to meet business objectives by analyzing user requirements, providing technical specifications and design and developing/maintaining programs according to standards. the incumbent must ensure programs and applications developed meet the high availability, integrity and reliability of the on-line transaction processing environment + provide production and user acceptance testing support to assigned applications by identifying, evaluating, escalating, resolving problems and supporting other team members + responsibilities may also include participation in performance monitoring. + provides technical guidance and training to less experienced analysts and progra...
Benefits and leave experience advisor **requisition id:** 232646 we are committed to investing in our employees and helping you continue your career at scotiagbs **purpose** responsible for the accurate and timely execution of employee leave data changes including reviewing, transacting or answering escalated inquiries on paid and non-paid leaves of absences, in line with standard policies, procedures and service level agreements. as a member of the benefits & leaves experience team, will also be involved in gathering information to help resolve escalations where appropriate. **accountabilities** + champions a customer-focused culture to leverage broader bank relationships, systems, and knowledge + enters/processes employee leave status changes in hr systems throughout the leave process + ensures data accuracy and integrity of employee records through established internal control mechanisms + responds to inquiries pertaining to specific employee leave events and answering escalated issues from differentstakeholders + runs regular daily/weekly reports to assess performance against standard procedures and service levelagreements (sla's) + seeks opportunities to improve operational effectiveness, and propose recommendations to lead, managers, and senior manager, benefits & leaves experience + understands how the bank's risk appetite and risk culture should be considered in day-to-day activities anddecisions + actively pursues effective and efficient operations within his/her respective areas, while ensuring the adequacy, adherence to and effec...
Scotiahelps advisor, front end (bilingual: english/french) requisition id: 228091 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. **purpose** the scotiahelps advisor, front end (bilingual) is responsible for the maximization of collection recoveries on assigned credit products while minimizing collection costs. the incumbent conducts timely, effective collection follow-up/activity on assigned credit products in varying stages of arrears, as also current and written off accounts. the incumbent is expected to manage outbound and inbound calls for over multiple countries with adherence to established methodology by performing timely recovery. the incumbent should reduce delinquency rates through effective management, persuading the client towards a solution advising and offering appropriate payment solution schemes under the approved collection scripts. they should use all available resources and outlets available and should continuously employ extensive search methods seeking additional client data, via family or references in compliance with existing policies the incumbent is responsible for providing effective, straightforward and knowledgeable service through daily interactions to create a relationship of mutual trust and confidence with our customers, suppliers, peers and other employees. **accountabilities** 1. influence collection activity so as to provide the bank with optimal delinquency ratios: + collect assigned acc...
Asesor de cobranzas - collections (centroamérica) enviar candidatura ahora » **fecha:** 13 ago 2025 **ubicación:** bogota, dc, co **empresa:** scotiabank **id de la solicitud:** 230440 **programa de referido de empleados – probable pago:** $0.00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs **propósito** el asesor de cobranzas tiene la función de garantizar el cumplimiento de las estrategias y procedimientos del área, debe realizar la gestión de cobro a las cuentas asignadas y garantizar la rehabilitación de estas cuentas para maximizar la recuperación de las cuentas reduciendo las pérdidas. dentro de sus funciones se encuentra la gestión de cobro telefónica. debe brindar a los clientes un excelente servicio y brindar soluciones coherentes a su situación financiera. así mismo debe garantizar el cumplimiento de la meta establecida tanto a nivel cuantitativo como cualitativo. el propósito general del puesto es ejecutar la gestión telefónica diaria de cobro de los diferentes productos y cuentas en mora asignados (autos, tarjetas, hipotecas, pymes, leasing y cualquier otra forma de crédito retail), con el fin disminuir los niveles de morosidad asegurando un servicio de calidad al cliente bajo los estándares de ética y profesionalismo requerido dentro scotiabank. todo lo anterior, de acuerdo con normas, políticas, procedimientos y regulación aplicable a scotiabank, asegurando altos estándares de calidad y oportunidad, velando por los intereses del banco. **responsabilidade...
Senior manager communications surveillance - gbm enviar candidatura ahora » **fecha:** 4 ago 2025 **ubicación:** bogota, dc, co **empresa:** scotiabank **id de la solicitud:** 216657 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs **_purpose_** provides advisory, leadership and oversight over the global communications supervision procedures on behalf of gbm internal controls to ensure compliance with the code of conduct, internal policies & procedures, global fx code, industry standards and applicable regulatory requirements. oversees and enhances ongoing operational processes, procedures, and manages business changes to align with regulatory changes. this incumbent contributes to the overall success of the communications surveillance team ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies, and procedures. **_accountabilities_** + leadership:leads a team of managers and senior analysts in the execution of the global communications supervision procedures, inclusive of directing and/or supporting reviewing activities, and ensuring they are conducted expertly, professionally, and effectively. + leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader bank relationships, systems, and knowledge. + manages ambiguity surrounding the initiatives/projects. + ensures their team is effective, producing positive results, and adjusts team focu...
We are committed to investing in our employees and helping you continue your career at scotiatech. purpose become a member of a dynamic team of network professionals that are the centre of excellence for network monitoring tools. the team’s mission i...
Requisition id: 223102 employee referral program – potential reward: $400,000.00 we are committed to investing in our employees and helping you continue your career at scotiatech. position: engineer, security platform engineering, orchestration and l...
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