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(FLUENT ENGLISH) CUSTOMER SUPPORT CONSULTANT (COLOMBIA)

(fluent english) customer support consultant (colombia) (fluent english) customer support consultant (colombia) 3 weeks ago be among the first 25 applicants passionate about the world of tech? what if you had a chance to be a part of the world's lead...


(AMERICAN ENGLISH) CUSTOMER SUPPORT CONSULTANT (LATAM, REMOTELY)

(american english) customer support consultant (latam, remotely) (american english) customer support consultant (latam, remotely) 3 weeks ago be among the first 25 applicants passionate about the world of tech? what if you had a chance to be a part o...


INTERPRETE REMOTO EN-ES

Job offer: telephone medical interpreter spanish-english job summary: at e-voque, we are seeking spanish-english telephone medical interpreters to join our team. as a telephone medical interpreter, you will play a crucial role in facilitating communication between patients and healthcare professionals, ensuring clear and accurate understanding of medical information in both languages. requirements: minimum 1 year experience as a spanish-english telephone medical interpreter. full command of medical terminology and vocabulary in both languages. advanced level of english (c2 level). access to a laptop or pc and a usb headset. ability to maintain confidentiality and accuracy in medical communication. excellent verbal and written communication skills in both languages. benefits: 100% remote work. payments in us dollars. flexible hours, with options to work starting from 9am onwards (part-time or full-time). weekends off. e-benefit coupon book with exclusive discounts. referral program. salary: earn up to 3,410,880 cop (8-hour shifts monday to friday + performance bonus included). $4.0 usd per connected hour. increases to $4.2 usd per connected hour after 12 months. $200 usd performance bonuses. about the company: e-voque is an international telephone interpretation company dedicated to improving communication between people worldwide regardless of language. join us and be part of this important bridge in medical communication....


TECHNICAL SUPPORT ASSOCIATE - INGLÉS 80% PORTUGUÉS 90% -BOGOTÁ - BOGBBBM

Resumen technical support associate why tp? with a presence in more than 91 countries, we are the industry leader! great place to work has certified us as one of the best companies to work in the country and the world. we don’t stop innovating, and we always go beyond. are you ready to work with the top team? responsabilidades what you’ll do as a technical support associate? collaborate with different companies from latin america provide excellent technical support work with confidential information, while treating it sensitevely aim to resolve issues on the first interaction by being proactive, patient, and understanding. requisitos who are you? an english speaker (b2) level 80% and portuguese (c1) level 90%, who’s empathetic, responsible, and proactive. a good listener who likes helping others to resolve issues on the first interaction. minimum 2 years of experience as a customer service, it, web tech support and pixel and api. enjoy: bogotá- colombia north point (av. cr. 7 # 155 – 80) a salary of $4'100.000 hiring bonus $4'100.000 guaranteed bonus equal to thirty percent (30%) the first three months relocation bonus housing (1 year) housing per one year for national relocators. prepaid insurance schedule: monday to friday from 8:00 - 17:00 weekends off 40 hours a week. growth opportunities paid training indefinite term contract career development programs coworkers fund volunteering program connect with other cultures and be part of the world's largest interactions team....


FOUNDING CUSTOMER SUCCESS MANAGER

Job description we are seeking a top candidate to join our team as founding customer success manager . compensation: usd 1.5k - 2.5k/month. location: remote (for colombia, méxico, and perú residents). mission of softgic: in softgic s.a.s. we work for the digital and cognitive transformation of our clients, aware that quality is an essential factor for us, we incorporate the following principles into our policy: deliver quality products and services. achieve the satisfaction of our internal and external clients. encourage in our team the importance of training to grow professionally and personally through development plans. comply with the applicable legal and regulatory requirements. promote continuous improvement of the quality management system. what makes you a strong candidate: you have 4+ years of experience in customer success. you are proficient in p roject management and scrum . english - native or fully fluent. responsibilities and more: serve as the main point of contact for clients, ensuring clear, consistent, and proactive communication. lead onboarding and strategic setup: system access, internal configuration, and data import for a successful launch. manage multiple projects simultaneously, coordinating internal teams to ensure timely and high-quality deliveries. build and maintain strong client relationships, focusing on satisfaction, retention, and long-term success. create feedback loops with clients to understand their evolving needs and inform service improvements. evaluate the customer experience with the applicat...


SCRUM MASTER SPECIALIST

Id de la solicitud: 229662 gracias por tu interés en scotiatech, el nuevo e innovador centro tecnológico de scotiabank en bogotá.

Únete a un equipo ganador que promueve la creatividad y la innovación en un entorno cambiante, donde siempre estamos comprometidos con el logro de resultados, en una cultura inclusiva, diversa y de alto desempeño.

purpose the scrummaster is responsible for driving team effectiveness by identifying and removing impediments, supporting the team, and encouraging practices in accordance with agile principles. the scrum master is empowered to introduce better ways to boost team productivity. they lead the team by embodying agile values, facilitating ceremonies, and supporting a culture of continuous improvement and shared practices. the incumbent will be actively involved in the development and maintenance of a high-performing, self-organizing team. requirements: professional in computer engineering, business, information science, or another related field preferred 5 - 8 years of experience in it (highly desirable). b2+ english level more than 3 years of experience in people management and/or leadership of large cross-functional/cross-regional teams on major organizational projects, preferably in an agile work environment (must). project management experience with a strong understanding of agile project management principles and practices along with work experience as a scrum master on a recent project/initiative. have the scrummaster certification (csm) (must have). excellent oral and written communication skills and proven ...


PROPERTY & BUILDING MANAGEMENT SUPPORT

Job description this is a remote position. schedule: monday to friday 9am - 6pm pst with 1 hour unpaid break client timezone: australian eastern time (victoria)
scope : remote position supporting australian property management operations across all victoria suburbs dual focus on traditional property management and residential apartment building management direct collaboration with property managers, building managers, and property owners flexible schedule alignment with australian business hours for optimal communication growth opportunity within expanding property management company performance-based transition

responsibilities : upload and allocate bills for properties and building management request missing bills from council, rates department, and body corporate when needed handle repairs and maintenance requests by troubleshooting with renters and obtaining multiple quotes for owner approval provide day-to-day administrative support to property managers who are conducting field work across victoria create and customize reports for building management using provided templates send broadcast communications to residents regarding body corporate rules, rubbish collection schedules, and repair notifications research property details and create rental advertisements for posting on real estate platforms develop social media content including one-page designs using canva for instagram and facebook manage and build google reviews by engaging with tenants and property owners support building managers on-site with administrative tas...


CASH APPLICATIONS SPECIALIST - S345

About the role the cash applications specialist is responsible for applying payments accurately to customer accounts, performing analysis of payment histories and account reconciliations. in addition, this role will reconcile customer balances with focus on resolving payment discrepancies, conduct research for unidentified customer accounts and/or over-payments. this position will also have regular interaction with the credit/collection department. the candidate takes ownership and creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment. what you'll do the position reports to the cash application team leader. in order to provide satisfactory service the position must focus on: identify and allocate all incoming payments and ensure that all cash is posted and distributed accurately to customer accounts scan checks to bank account and reconcile deposit to check totals validate posting results and reconcile payments posted against checks received. research and resolve misapplications concerning account or amount inaccuracies. administration of the direct debit process in relation to incoming payments reconciliation of the credit card collections/ processing reimbursements to credit card provide general support to the credit and collections team assist with other additional reporting requirements as needed what we're looking for intermediate to advanced english proficiency degree in accounting or other business discipline preferred but not required. extensive work experience can be substituted high accuracy and a...


ACCOUNTS PAYABLE REPRESENTATIVE/ REPRESENTANTE DE CUENTAS POR PAGAR

Description join our team at traffic tech! position: accounts payable representative location: bogotaare you ready to be part of a dynamic team where your communication and organizational skills can shine? at traffic tech, we’re looking for a talented accounts payable representative who can collaborate effectively with suppliers and internal teams to ensure all accounts are reconciled, and issues are resolved seamlessly. objective of the role: communicate courteously and responsively with suppliers, support our finance team, and ensure the resolution of all accounting matters while maintaining efficient collaboration with internal team members. what you’ll do: respond to a high volume of supplier inquiries. maintain communication with suppliers and internal sales teams. reconcile supplier account statements. issue checks for suppliers. process non-trade invoices for payment. manage check/eft payment runs. process employee expense reports. what we’re looking for: advanced english level (written and spoken). minimum of 2 years of experience in a similar role. degree in accounting, finance, international relations, business administration, or related fields. strong communication, organizational, and teamwork skills. solid knowledge of microsoft outlook, word, and excel. positive attitude and willingness to work hard while having fun. knowledge of accpac is a plus! why join us? at traffic tech, we foster a collaborative and supportive environment where you’ll have the opportunity to grow, contribute to meaningful work, and be part of a team that values your energy and enthus...


BILINGUAL REACT DEVELOPER

Neoris is a digital accelerator that helps companies enter the future, having 20 years of experience as digital partners of some of the largest companies in the world. we have more than 4,000 professionals in 11 countries, with our multicultural startup culture where we cultivate innovation, continuous learning to create high-value solutions for our clients. we are looking for bilingual react developer . main responsibilities: develops, tests, deploys, and maintains software, with a clear understanding of the value the software is to provide; takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm; consistently achieves results, even under tough circumstances; develops test suites (functional, destructive, etc) to enable success, rapid deployment of code to production; takes a broad view when approaching issues; using a global lens. learns through successful and failed experiment when tackling new problems; actively seeks ways to grow and be challenged using both formal and informal development channels. collaborates with other team members in agile processes; creates new and better ways for the organization to be successful; works the product team to ensure user stories are valuable, developer ready, easy to understand and testable; delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; adapts approach and demeanor in real time to match the shifting demands of different situations; relates openly and comfortably with diverse groups of people. helps grow junior engineers by...


(GSK-60) | SR FP&A ANALYST, FINANCE

Job description about the job as the finance planning & analysis (fp&a;) senior analyst at niq, you will hold a critical role within our finance planning & analysis service delivery team. your primary focus will be on enhancing the financial planning and analysis activities across the company, ensuring these processes are carried out with high standards of efficiency, effectiveness, and alignment with strategic goals. this position requires a proactive approach to support decision-making processes and the transformation of financial operations within niq. key responsibilities: - financial analysis and reporting: develop complex financial models to support decision-making processes related to forecasting, budgeting, and long-term planning. analyze financial data to identify trends, make recommendations, and report on financial performance. - stakeholder engagement: collaborate closely with internal stakeholders to understand their financial needs and ensure the fp&a; activities align with business objectives. maintain clear and consistent communication to manage expectations and report findings. - process improvement: continuously seek ways to improve the efficiency and effectiveness of financial processes. implement best practices in financial analysis and planning to enhance the operational workflow within the finance department. - risk management: monitor financial assumptions and predictions, identifying potential risks and opportunities. prepare risk assessment reports and contingency plans to support strategic decision-making. - team collaboration: work closely ...


LOYALTY SPECIALIST - ENGLISH 90% - BOGOTÁ - 2 DAYS OFF - BOGBBBM

Resumen elevate your career with tp join us as a bilingual retention & loyalty expert! at tp, we offer jobs and create careers. as a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. why tp? with over 45 years of global leadership and more than 25 years in colombia, tp is the #1 provider of digital business services. we have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. when you join tp, you become part of a company that’s recognized worldwide for its excellence and commitment to its people. responsabilidades your role as a bilingual retention & loyalty expert, you will: provide exceptional customer support via phone. solve customer inquiries efficiently and professionally. maintain accurate records of customer interactions. represent tp’s world-class standards in every conversation. requisitos what we’re looking for language level: advanced english b2+/c1 high school diploma (physical copy required). availability: training schedule: monday – friday, 8am – 5pm operations schedule: work shifts between 7:00 am – 7:00 pm | 2 days off | 42 hours per week benefits competitive salary: earn from $2,800,000 cop/month + hiring, performance and long stay bonuses! career growth: 80% of our leaders started in entry-level positions. your potential has no limits here! work-life balance: a full-time schedule (42 hours/week) with structured shifts and two days off. world-class training: continuous learning and development programs designed to fuel your succe...


ACCOUNT EXECUTIVE, INBOUND/OUTBOUND SALES - LATAM

Position : account executive, buyside location : remote working hours : 8am–5pm est, monday–friday reports to : manager, buyside type of contract : independent contractor salary : $2500/month base + ote commission about the company a fast-growing technology platform revolutionizing the financial services m&a market with a pioneering, free-to-use model that generates success fees only upon deal closure. the platform significantly improves the speed, confidentiality, and outcomes of lower middle market m&a transactions. in 2024, it facilitated over 1 million connections, 75,000+ signed ndas, and hundreds of millions of dollars in closed transactions. about the role this fully remote account executive position focuses on driving growth with new buyside customers by executing established outbound sales motions and managing an inbound pipeline of core icp buyers. success is driven by mastery of the product, persuasive communication, and high-quality pipeline execution. you’ll be trained, supported, and coached to maximize your performance across all aspects of the sales process. key responsibilities prospect and convert new buyside members through outbound outreach manage inbound sales funnel for core icp buyers master the platform’s product suite and sales talk tracks to drive trust and value with prospects engage with senior financial professionals, primarily in the u.s. private equity and m&a sectors build and manage a robust sales pipeline using crm tools (salesforce preferred) meet and exceed monthly and qu...


ACCOUNT EXECUTIVE (ENGLISH AND PORTUGUESE FLUENCY REQUIRED)

In this role , you'll get to: sell to the brazil territory build relationships with prospects and internal stakeholders to grow new business. become an expert in identifying challenges that our prospective customers face, which can be solved with inbound marketing strategies. close new business consistently at or above quota level. serve as a brand enthusiast for hubspot’s suite of products and solutions. follow up on highly qualified opportunities across brazil work collaboratively with marketing and technology departments to execute sales strategy as the firm introduces enhancements to existing solutions and/or releases new products bring your knowledge, strategies, and ideas to advance our company’s values, unique culture, and vision for the future requirements for this position include: fluency in portuguese and english is a must. employees must be located or willing to relocate to colombia (relocation assistance available) 2-7+ years of selling experience preferably within a web technologies or innovative online product environment. experience prospecting in a high volume environment. experience doing discovery calls with customers and ability to show value propositions. experience within a sales team that produces and exceeds their goals consistently. experience in a startup environment is preferable. a sharp focus on your goals the ability to advance the vision of the department emotional intelligence a powerful work ethic tons of energy, passion, humor, compassion, and enthusiasm superior communications skills exceptional clo...


MEXICO CORPORATE ACCOUNT EXECUTIVE (BASED IN COLOMBIA)

In this role , you’ll get to: position the value of hubspot’s software and the inbound methodology, focusing on companies primarily between 200-2000 employees educate and guide prospects through the buyer’s journey to help them learn how hubspot can grow their business manage a pipeline of inbound and self-sourced leads to identify, engage, and develop relationships with potential buyers dissect and qualify prospects’ business goals to determine if hubspot can be a strategic investment for their business’ growth close business with new and existing customers at or above quota level partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future we are looking for people who: have a minimum of 5 or more years of managing a full sales cycle (prospecting to close) as an account executive (excluding bdr experienceses) experience in sales within the mexican market is required for this role. experience in saas industry is required are top producers in their current role have experience with product demos in their current role have experience handling a high volume of accounts and deals closed a month or quarter have experience in value based selling ( the challenger sale) have the desire and commitment to do what it takes to be successful in sales have a positive outlook and a strong ability to take responsibility for their successes a...


EXECUTIVE ASSISTANT

full time Tiempo completo

Role objective provide strategic and administrative support to the executive team and operations area, ensuring well-organized information management, efficient communication, and timely task execution. the executive assistant will be a key player in coordinating internal projects, managing the crm, supporting operations, and handling the executives digital presence, contributing directly to efficiency and company growth. responsibilities manage executives social media posting, research, outreach, and timely responses, especially on linkedin. organize and maintain the google drive folder system, ensuring clear, professional internal and external communication. maintain and clean up bitrix24/crm and project lists; generate status reports and refine excel-based reports. support the operations team and back up client success in managing claims and refunds. assist executives and team members with assigned administrative tasks. coordinate and execute internal projects as assigned by the leadership team. update and maintain sops according to internal changes. conduct research and generate accurate, actionable weekly reports. ensure compliance with kpis regarding response times, task quality, and data accuracy. technical skills proficiency in google workspace (docs, sheets, drive). advanced excel skills for reporting. experience with crms, ideally bitrix24 . strong command of linkedin (sales navigator preferred) and instagram. exceptional copywriting and professional communication skills. previous experience in project management and administrative support in fast-paced, tech-driv...


[IWX022] - CASH APPLICATIONS SPECIALIST

About the role the cash applications specialist is responsible for applying payments accurately to customer accounts, performing analysis of payment histories and account reconciliations. in addition, this role will reconcile customer balances with focus on resolving payment discrepancies, conduct research for unidentified customer accounts and/or over-payments. this position will also have regular interaction with the credit/collection department. the candidate takes ownership and creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment. what you'll do the position reports to the cash application team leader. in order to provide satisfactory service the position must focus on: identify and allocate all incoming payments and ensure that all cash is posted and distributed accurately to customer accounts scan checks to bank account and reconcile deposit to check totals validate posting results and reconcile payments posted against checks received. research and resolve misapplications concerning account or amount inaccuracies. administration of the direct debit process in relation to incoming payments reconciliation of the credit card collections/ processing reimbursements to credit card provide general support to the credit and collections team assist with other additional reporting requirements as needed what we're looking for intermediate to advanced english proficiency degree in accounting or other business discipline preferred but not required. extensive work experience can be substituted high accuracy and a...


RDC - ACCOUNTING & TAX ASSISTANT

Full time Tiempo completo

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. if you are approached for payment, this is likely to be fraudulent. please check to see whether the role you are interested in is posted here, on our website. about tmf group tmf group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. we provide legal, financial and employee administration through tmf group’s teams in 120 offices. key responsibilities • perform in timely and accurate manager general accounting and reporting including processing journal entries, calculation of accruals, posting and process allocations. • ensure proper reconciliation of reports and accounts. • assist with monthly closing activities and balance reconciliations. • comply with local accounting standards, policies, and procedures. • coordinate with local office, internal stakeholders, via workflow tool/email to resolve the issues. • responding to users inquiries in a timely manner; support, follow-up and escalation of identified issues. • contribute to team metrics by achieving stated productivity and accuracy goals daily. • drive many continuous process improvements and share best practices across team. • support the team in achieving performance objectives. qualifications and experience required • student at least 9 semester or university degree in accounting. • previous experience in bpo/ssc/centralized delivery model • at least 2 years of experience in accounting. • ensure proper ...


LOAN OFFICER ASSISTANT

Job description where mortgage innovation meets purpose-driven careers our client, paramount residential mortgage group, inc., is a powerhouse in the u.s. mortgage lending industry . since 2001, they have helped thousands of americans achieve homeownership through innovative loan solutions and unmatched service. headquartered in california and licensed in 49 states, they rank among the top 10 mortgage companies in the country. with a culture rooted in excellence, community, and modern lending technology, they offer a unique opportunity to build a meaningful global career from anywhere. job description as a loan opener , you will be the crucial first touchpoint in the loan process—opening files, verifying documentation, coordinating third-party verifications, and ensuring everything is accurate and fast-tracked. your attention to detail will pave the way for smooth mortgage processing across the u.s. job overview employment type: indefinite term type contract shift: monday to friday, 08:30 am – 05:30 pm pst work setup: work from home / remote your daily tasks opening and completing new loan files on the same day as receipt maintaining accurate and up-to-date logs and notes following the loan opener checklist for every file using required templates for documentation handling and resolving file holds within 24 hours managing voe requests according to specific verification protocols confirming receipt of all third-party verifications communicating file updates and sharepoint links with los and lps monitoring and responding to emails in the doralopening ...


(FNZ924) WEALTH - LATAM HUB ANALYST

Descripción de la publicación: wealth latam hub analyst are you looking to expand your professional experience? would you like to join a dynamic and inclusive team? this opportunity is waiting for you! this is a hybrid role with the flexibility to work virtually and from our bogota city office aon is in the business of better decisions at aon, we shape decisions for the better to protect and enrich the lives of people around the world. as an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed. what the day will look like the wealth analyst works directly with a team of colleagues to:. - processing of actuarial valuations (pension, retiree medical, and other postemployment benefits); - preparing participant data for such actuarial valuations; - researching responses to auditor questions; - modeling proposed legislation changes; - settlement and curtailment accounting calculations; - analyzing alternative strategies (funding policies, liftouts, etc.); - projecting funding and accounting calculations; - completing assumption and experience studies; - assisting with plan redesign studies; - participating in plan termination calculations; and - other related actuarial calculations how this opportunity is different aon offers you a flexible work with a hybrid methodology, you can work from the comfort of your home or in an office from the comfort of your home as well as in the office where you will meet a team that lives in a warm and friendly work a warm and friendly work env...


EN-ES INTERPRETER

Job offer: telephone medical interpreter spanish-english job summary: at e-voque, we are seeking spanish-english telephone medical interpreters to join our team. as a telephone medical interpreter, you will play a crucial role in facilitating communication between patients and healthcare professionals, ensuring clear and accurate understanding of medical information in both languages. requirements: minimum 1 year experience as a spanish-english telephone medical interpreter. full command of medical terminology and vocabulary in both languages. advanced level of english (c2 level). access to a laptop or pc and a usb headset. ability to maintain confidentiality and accuracy in medical communication. excellent verbal and written communication skills in both languages. benefits: 100% remote work. payments in us dollars. flexible hours, with options to work starting from 9am onwards (part-time or full-time). weekends off. e-benefit coupon book with exclusive discounts. referral program. salary: earn up to 3,410,880 cop (8-hour shifts monday to friday + performance bonus included). $4.0 usd per connected hour. increases to $4.2 usd per connected hour after 12 months. $200 usd performance bonuses. about the company: e-voque is an international telephone interpretation company dedicated to improving communication between people worldwide regardless of language. join us and be part of this important bridge in medical communication....


SOCIAL MEDIA EXPERT INGLÉS 90% BOGOTÁ - BOGMUCBM

Resumen social media expert why tp? with a presence in more than 91 countries, we are the industry leader! great place to work has certified us as one of the best companies to work in the country and the world. we don’t stop innovating, and we always go beyond. are you ready to work with the top team? responsabilidades what you’ll do as a social media expert? respond to all customer inquiries. provide excellent customer service by being a good listener. work with confidential customer information, while treating it sensitively. aim to resolve issues on the first interaction by being proactive, patient, and understanding. requisitos who are you? an advanced english speaker who’s empathetic, responsible, and proactive. a good listener who likes helping others. enjoy: 1 or 2 days off salary from $2'200.000 performance bonuses growth opportunities experience is not required paid training long-term contract career development programs coworkers fund volunteering program connect with other cultures and be part of the world's largest interactions team....


COMPLIANCE ANALYST (BOG)

Position summary: as a compliance analyst focused on kyc and onboarding, you will be responsible for ensuring that new customers are onboarded in line with regulatory requirements and our clients’ internal compliance policies. your primary tasks will include verifying the customer identities through their submitted id, managing alerts, and ensuring the onboarding process runs smoothly. this role is ideal for someone early in their compliance career and passionate about crypto, offering the chance to grow in a dynamic, fast-paced environment. responsibilities: 1. kyc/onboarding: review and verify customer id submissions to ensure compliance with our clients’ know your customer (kyc) policies. ensure that customer identity verification is conducted efficiently and accurately, with a focus on document legitimacy. assist with enhanced due diligence (edd) processes for high-risk customers based on id verification and risk factors. 2. alerts & risk management: monitor and resolve compliance alerts, including kyc and sanction screening alerts. escalate potential risks related to id verification or flagged alerts during the onboarding process. 3. collaboration & workflow enhancement: collaborate with internal teams to improve onboarding workflow and efficiency. contribute to the continuous refinement of the clients’ kyc and onboarding processes. 4. regulatory & audit support: maintain organized and accurate records of customer id verification to meet regulatory and audit requirements. stay informed on the latest kyc, aml, and financial crime compliance trends ...


FRENCH BILINGUAL CUSTOMER SERVICE & LEAD QUALIFICATION AGENT

This is a remote position. role name: bilingual customer service & lead qualification agent (english & french) schedule: full-time position monday to friday flexible hours, up to 40 hours a week. usually best calling times 9am - 12pm & 3pm - 8pm client timezone: est. /canada, montreal performance bonus; this will be discussed during interviews. job description this is an exceptional opportunity to be the welcoming first voice for excited prospects who have discovered premium lighting solutions through social media. you’ll guide potential clients through understanding how architectural lighting can transform their properties, working with a proven system that includes comprehensive scripts, thorough training, and performance-based rewards. this customer service-focused role involves lead qualification rather than sales pressure, allowing you to focus on understanding client needs and connecting them with the right solutions. with plans to scale the team to five agents and expand into new markets, this position offers excellent growth potential in a thriving industry. responsibilities contact warm leads generated from successful social media advertising campaigns use proven scripts to explain premium lighting products and services to interested prospects understand and assess client needs for architectural lighting projects on residential and commercial properties determine client budgets and financial capacity for lighting installations qualify leads effectively for handoff to the in-house closing specialists communicate professionally with diverse cl...


NOC OPERATOR

About the role as a noc operator , you will be responsible for managing and monitoring networks or systems from a centralized location. a noc technical team consists of qualified it engineers and noc specialists. you will monitor the it environment and ensure uninterrupted uptime and connectivity of it systems 24/7. what you will do monitor multiple networks, systems, and infrastructure components to ensure continuous availability. maintain optimal uptime and performance across all it and payment systems. track and respond to network alerts, payment errors, alarms, and platform-related incidents in real time. troubleshoot and resolve technical issues, escalating as necessary to appropriate teams. manage alarms efficiently, ensuring timely escalation and follow-up in line with slas. document incidents, resolutions, and procedures to support knowledge sharing and compliance. generate regular reports on health systems, incident trends, and response metrics. lead or support incident response activities, ensuring proper communication and root cause analysis. what you need to succeed bachelor’s degree in information technology or computer science. 3+ years of equivalent work experience. excellent understanding of technologies, operating systems, networking, antivirus, backups, systems, and firewalls. knowledge of at least one of the following vendor products: aws (fortinet, vmware, microsoft, cisco, linux is a plus). experience using grafana or similar monitoring tools. knowledge of relational databases such as sql. experience with opsgenie, pagerduty, or similar saas operations ...


X-489 | SR FP&A ANALYST, FINANCE

Job description about the job as the finance planning & analysis (fp&a;) senior analyst at niq, you will hold a critical role within our finance planning & analysis service delivery team. your primary focus will be on enhancing the financial planning and analysis activities across the company, ensuring these processes are carried out with high standards of efficiency, effectiveness, and alignment with strategic goals. this position requires a proactive approach to support decision-making processes and the transformation of financial operations within niq. key responsibilities: - financial analysis and reporting: develop complex financial models to support decision-making processes related to forecasting, budgeting, and long-term planning. analyze financial data to identify trends, make recommendations, and report on financial performance. - stakeholder engagement: collaborate closely with internal stakeholders to understand their financial needs and ensure the fp&a; activities align with business objectives. maintain clear and consistent communication to manage expectations and report findings. - process improvement: continuously seek ways to improve the efficiency and effectiveness of financial processes. implement best practices in financial analysis and planning to enhance the operational workflow within the finance department. - risk management: monitor financial assumptions and predictions, identifying potential risks and opportunities. prepare risk assessment reports and contingency plans to support strategic decision-making. - team collaboration: work closely ...


(O-993) - LIEN SPECIALIST (REMOTE LATAM)

Job description: position: lien negotiation specialist location: remote employment type: full-time working schedule: monday to friday, 8 am - 5 pm pt salary: competitive, based on experience about hirehawk at hirehawk, we connect top global talent with high-performing u.s. companies. our focus is on finding exceptional professionals who bring both expertise and drive to every role. we're passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one. about the opportunity our client is a dynamic and rapidly growing personal injury law firm, dedicated to achieving the best possible outcomes for those they represent. with a client-centered approach, the team is passionate, collaborative, and deeply committed to justice. we are currently seeking an experienced paralegal with a strong background in lien negotiation to join our fully remote team. in this role, you will be instrumental in optimizing client recoveries by managing and resolving complex lien issues. as a lien negotiation paralegal, you will play a pivotal role in the settlement process. your primary responsibility will be to negotiate, reduce, and resolve medical and other liens, ensuring clients receive the highest possible net compensation. responsibilities: - review and analyze medical records, billing statements, and insurance documentation to identify lien claims - communicate and negotiate with medical providers, insurance companies, and lienholders (medicare, medicaid, erisa, private insurers, etc.) ...


EXPERT NETWORK RECRUITER (ENGLISH SPEAKER)

Expert network recruiter (english speaker) join or sign in to find your next job join to apply for the expert network recruiter (english speaker) role at arches expert network recruiter (english speaker) join to apply for the expert network recruiter...


(FLUENT GERMAN & ENGLISH) CUSTOMER SUPPORT CONSULTANT (COLOMBIA, REMOTE)

(fluent german & english) customer support consultant (colombia, remote) (fluent german & english) customer support consultant (colombia, remote) 4 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive feature...


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