Compartir ofertaCompartir oferta1886537028Are you highly organized, detail-oriented, and fluent in English? Do you have experience in customer service or scheduling?We’re looking for a Shift and Schedule Coordinator to join our client’s growing team. In this role, you will be responsible for managing and assigning work shifts for caregivers based in the U.S., using scheduling software and communicating directly with internal teams to ensure excellent service delivery.? Main Responsibilities:Review caregiver availability and preferences in the scheduling system.Identify open shifts and assign them based on client needs and caregiver compatibility.Ensure schedules are optimized to maximize coverage and caregiver satisfaction.Coordinate and communicate with internal teams to solve daily scheduling challenges.Respond to last-minute changes, client concerns, or issues in real time.Track and report feedback from clients and caregivers to improve service quality.Support the customer service team with inbound calls when needed.Keep records accurate, complete, and up to date.?? What We’re Looking For:Fluent in spoken and written English – RequiredExperience in customer service or call center roles – PreferredBasic understanding of scheduling software or shift planning toolsExcellent communication, organizational, and problem-solving skillsAbility to handle shifting priorities and make decisions under pressureComfortable working in a fast-paced environmentHealthcare experience is a plus, but not required?? Job Conditions:?? Schedule: Rotating shifts between Monday and Sunday, from 7:00 a.m. to 6:00 p.m. (Maximum 40 hours/week – 5 days of work, 2 days off)?? Salary: COP $3,250,000 + Monthly bonus of COP $250,000?? Location: Barranquilla, Atlántico – 100% on-site (office-based)?? Contract type: Permanent / Indefinite-term contract?? What We Offer:Full-time, stable employment with a growing international companyTraining and onboarding includedSupportive work environment with real growth opportunitiesChance to work with U.S.-based clients in the healthcare industry?? Apply now and join a team that helps improve the lives of hundreds of people every day!Are you highly organized, detail-oriented, and fluent in English? Do you have experience in customer service or scheduling?We’re looking for a Shift and Schedule Coordinator to join our client’s growing team. In this role, you will be responsible for managing and assigning work shifts for caregivers based in the U.S., using scheduling software and communicating directly with internal teams to ensure excellent service delivery.? Main Responsibilities:Review caregiver availability and preferences in the scheduling system.Identify open shifts and assign them based on client needs and caregiver compatibility.Ensure schedules are optimized to maximize coverage and caregiver satisfaction.Coordinate and communicate with internal teams to solve daily scheduling challenges.Respond to last-minute changes, client concerns, or issues in real time.Track and report feedback from clients and caregivers to improve service quality.Support the customer service team with inbound calls when needed.Keep records accurate, complete, and up to date.?? What We’re Looking For:Fluent in spoken and written English – RequiredExperience in customer service or call center roles – PreferredBasic understanding of scheduling software or shift planning toolsExcellent communication, organizational, and problem-solving skillsAbility to handle shifting priorities and make decisions under pressureComfortable working in a fast-paced environmentHealthcare experience is a plus, but not required?? Job Conditions:?? Schedule: Rotating shifts between Monday and Sunday, from 7:00 a.m. to 6:00 p.m. (Maximum 40 hours/week – 5 days of work, 2 days off)?? Salary: COP $3,250,000 + Monthly bonus of COP $250,000?? Location: Barranquilla, Atlántico – 100% on-site (office-based)?? Contract type: Permanent / Indefinite-term contract?? What We Offer:Full-time, stable employment with a growing international companyTraining and onboarding includedSupportive work environment with real growth opportunitiesChance to work with U.S.-based clients in the healthcare industry?? Apply now and join a team that helps improve the lives of hundreds of people every day!OperarioMedia (10° - 13°)Bachillerato Académico1 año de experiencia1VacanteCompartir ofertaCompartir ofertaCAMARA REGIONAL DE LA CONSTRUCCION ATLANTICO #J-18808-Ljbffr