Job summary At Scotiabank we want you to be part of a team that is always in personal and professional growth, for this reason we are looking for our new IT Support Analyst. What will you do? - Manage information technologies, including but not limited to technology platforms, information systems, corporate software, communication infrastructure, data channels, voice channels, and computing equipment, ensuring their availability and support. - Provide technical support for hardware incidents involving computers and technological equipment such as computers, printers, peripherals, conference rooms, mobile devices, and other technology devices. - Provide technical support for software incidents, including business applications, web applications, client/server applications, application installations, office tools, specialized software, troubleshooting, and other software-related needs. - Solve recurring problems related to hardware or software incidents. - Handle all technological requests, coordinating with the teams responsible for each platform and/or technological application. - Support projects and temporary assignments, interacting with multiple interdisciplinary teams to achieve objectives. - Coordinate movements, transfers, and/or migrations of computers, phones, technological devices, connectivity accessories, and peripherals. - Contact appropriate vendors when necessary for maintenance, service, and/or relevant solutions. What do you need? - Minimum 2 years of experience in technical support. - Required proficiency in a second language (Spanish/English) preferably at B2 level. - Experience handling corporate technology. - Technical, Technologist, or Engineer graduate in Information Technology or related fields. - General knowledge of information systems, software, and applications. - General knowledge of computer hardware and operating systems. - General knowledge of networks and server-provided services. - Knowledge of VoIP telephony, call recording systems, inbound and outbound operations. - Excellent motivation, leadership, training, and organizational skills with the ability to prioritize/delegate and handle a variety of tasks and situations continuously. - Time management skills, multitasking ability, and adaptability to changing priorities. - Excellent verbal and written communication skills. - Excellent interpersonal skills and a collaborative management style. - Have a B1+ level of English, because you will work hand in hand with our headquarters in Canada. If you are seeking a fulfilling opportunity to join our esteemed team and contribute to the overall success, we invite you to apply for the role of IT Support Analyst. Take the next step in your career journey and make a significant impact today Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora