Job summary Logistics Operations Supervisor to lead and oversee brokerage operations for our company and affiliated partners. Responsibilities - Supervise Freight Brokers, Carrier Sales Representatives, Data Entry Clerks, and Track & Trace Specialists. - Conduct daily team check-ins and check-outs to align priorities. - Hold team members accountable for timely updates, documentation, and professional communication. - Provide coaching, feedback, and corrective action as needed. - Foster a high-performance, customer-first culture. Shipment Tracking & Visibility - Ensure 100% compliance with MacroPoint or approved tracking systems. - Audit tracking accuracy and timeliness of updates. - Resolve tracking failures or non-compliance issues swiftly. Operational Control & Service Quality - Oversee load coverage with vetted, compliant carriers. - Maintain ≥95% on-time pickup/delivery while minimizing service failures (<2%). - Act as escalation point for service issues such as late pickups, equipment failures, or cancellations. - Ensure proactive customer communication with solutions, not excuses. Compliance & Risk Management - Vet and approve carriers (insurance, authority, Carrier411 checks, equipment requirements). - Identify and escalate fraudulent or high-risk carrier behavior. - Maintain and enforce a Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora