Job summary About Us: Contact Medical is a patient-focused home health agency dedicated to delivering compassionate and timely care to those in need. We're seeking a reliable and detail-oriented Order Processing Specialist to join our growing team and help ensure a smooth onboarding experience for our patients. Responsibilities - Monitor the daily referral log to prioritize new cases and pending assignments. - Initiate contact with Case Managers (CMs) through designated portals to confirm discharge dates, service addresses, and patient contact information. - Accurately create and complete provider referrals using intake documentation - Assign new referrals to appropriate providers using the provider spreadsheet in Careficient. - Schedule patients' first home health visits promptly after intake and insurance authorization. - Send comprehensive referral packets to assigned staff to support effective first visits. - Address patient concerns or complaints related to scheduling and escalate unresolved issues appropriately. - Verify and document the Start of Care (SOC) weekly to ensure service timelines are met. - Escalate operational blockers or delays in order processing exceeding 48 hours to the Manager of Operations. - Collect and accurately document patient payments, when applicable. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora