Join our team! At TRANSPORTES ESPECIALES NUEVA ERA SAS we are looking for a Commercial Assistant . What will your mission be? - Support in quote management: prepares and sends quotes to potential clients, reviews bidding portals according to the Sales Leader's instructions. - Perform the registration and keep the information updated on the ITP platform and the Office 365 platform according to the Commercial Leader's instructions. - Follows up on submitted quotes and tenders to ensure a timely response to post-quote concerns. Resolves doubts, addresses queries, and manages customer requests, providing clear and accurate information on all contractual aspects between the company and its customers. - Maintains the database of existing clients, registers new clients, and keeps information up-to-date in real time. Assists in managing the document processes required for submitting quotes and tenders, maintaining liaisons with the company's other administrative areas. - Maintains effective communication with the Commercial Leader and in turn with the other processes of the organization in relation to the commercial progress of current and projected clients. - Responsible for monitoring the customer satisfaction survey on a semi-annual basis. Analyzes the results of the satisfaction survey to identify opportunities for improvement and carry out their implementation. - Keep the set of documents for sending to clients up to date in business processes. - Prepares Service Level Agreements to be delivered to the other areas, after approval by the Commercial Leader What do you need to apply? - Minimum of 1 year experience in similar areas. - Training in commercial, administrative or related areas. - Experience in B2B commercial relations - Handling office tools. Necessary skills - Communication Skills. - Leadership and proactivity. - Time management. Required Skill Profession Occupational Therapy And Physical Therapist Assistants And Aides