Darwin AI Bogota, D.C., Capital District, Colombia Billing and Collections Executive Darwin AI Bogota, D.C., Capital District, Colombia 4 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. We are looking for a Billing and Collections Executive with an organized profile and strong attention to detail, to lead tasks related to billing, collections, internal/external customer service, and general administrative support. This role involves close coordination with different departments, as well as managing billing software and updating customer databases. Billing - Calculate and update monthly and projected billing in the corresponding file. - Issue invoices in Argentina using the ARCA system. - Issue invoices through the Receita Federal for operations in Brazil. - Coordinate invoice issuance from Mexico via the local office. - Issue invoices for the U.S. entity using Chargebee. - Enter new clients and configure plans, discounts, and specific terms in Chargebee. - Email invoices to clients. - Upload and submit invoices through clients' designated portals. Collections - Actively follow up on outstanding payments. - Record received payments in the billing file. - Reconcile payments across various bank accounts. - Record and maintain updated payment terms for clients. Customer Care - Manage inquiries received through the billing email inbox. - Resolve issues, resend or correct invoices, cancel transactions, apply discounts, renew payment links, update billing or shipping information, and share account statements with internal and external clients. Sales Assistant - Handle vendor onboarding: complete forms, send documentation, and register on client portals. - Keep customer and contract databases up to date. General Administrative Tasks Execute general administrative tasks as required, such as: - Managing commission payments for the sales team/partners. - Saving and organizing collection data. Requirements - Bachelor's degree in Accounting, Finance, Business Administration, or a related field - 2+ years of experience in billing, collections, or accounting roles - Familiarity with client portals and electronic invoicing systems (e.g., ARCA, Receita Federal) - Previous exposure to regional billing processes (If you have done Argentina, Brazil, Mexico and the U.S. is a strong plus!) - Proficiency in Microsoft Excel or Google Sheets for billing tracking and reporting - Experience using billing and subscription platforms like Chargebee is highly desirable - Language requirements: Spanish (Native/Fluent), English (Advanced), Portuguese (Desirable) - High attention to detail and organizational skills - Strong communication and customer service abilities - Team player, but able to work independently and proactively Benefits - Language Classes: Access to language classes (English, Portuguese, Spanish) to enhance communication skills - OpenAI Premium License: Complimentary access to an OpenAI premium license for personal or professional use - Paid Time Off: Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance - Soft Hybrid Work: We meet 3 days/month in our Co Work offices, the rest of the time you can work remotely from wherever you like! Seniority level - Seniority level Mid-Senior level Employment type - Employment type Full-time Job function - Job function Finance - Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Darwin AI by 2x Get notified about new Collections Executive jobs in Bogota, D.C., Capital District, Colombia . Bogota, D.C., Capital District, Colombia 3 weeks ago Bogota, D.C., Capital District, Colombia 1 year ago Bogota, D.C., Capital District, Colombia 1 month ago Bogota, D.C., Capital District, Colombia 6 months ago Bogota, D.C., Capital District, Colombia 7 months ago Bogota, D.C., Capital District, Colombia 6 months ago Bogota, D.C., Capital District, Colombia 7 months ago Bogota, D.C., Capital District, Colombia 7 months ago Bogota, D.C., Capital District, Colombia 7 months ago Bogota, D.C., Capital District, Colombia 7 months ago Bogota, D.C., Capital District, Colombia 7 months ago Performance Analytics Analyst - North America Performance Analytics Analyst - North America We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Required Skill Profession Auditoría, Impuestos Y Contabilidad